VC-funded IP solutions start-up that grew into globe’s leading SMS messaging enterprise with US$ 117 M revenue, based on 10 B message transactions per month averaging 1 US cent with dominant domestic and international market share,sold in 2007 to Sybase for US$ 417 M.
Key Initiative: Attain swift corporate growth via pivotal management team role--400 operator deals in 135 countries. Answerable for 35% of corporate revenues. Swayed customer stakeholders to industry transforming pricing scheme and innovation buy-in. "Internationalize" domestic service despite challenges of global, borderless environment with diverse cultures--forged entry and established first-move advantage across globe in periods of limited resources and hyper growth.
§Reported to CEO. Executed full P&L control and strategy / execution / performance management / accountability and predictability across international operator customers, developing sales plans & forecasts globally rolling up from carrier, country, region and globally--Europe, Asia, Middle East, Africa, and Latin America.
§Cemented premium, competitive position in marketplace, justifying value-driven premium pricing to surpass lower-priced rivals. Scaled organization, negotiated critical technology partnerships and originated pricing / business model and service value-adds to command global market position. Shaped company brand as solid technically and as a consultative “trusted agent” to wireless carrier / mobile network operator. Negotiated and closed Global Framework Agreements with Vodafone, Telefonica O2 and SingTel.
§Managed 20% of company’s total FTE, comprising 40-member cross functional team geographically dispersed across globe.
§Averaged Gross profit margin of 72% over 5 years. Achieved positive variance against plan each year of tenure with zero customer churn Resolved and collected $1 million receivable from carrier customer.
§Catapulted international revenue 421% and retained staff and full customer portfolio following acquisition of $ 100 M French-based messaging company M&A roleincluded identifying acquisition targets, performing due diligence and shaping deal discussions. Post-acquisition: Led international integration and rationalization. Slashed costs and modified commercial models by manifesting trust-based teams, surmounting cultural differences, transforming pricing protocols and cultivating new operational / sales policy / commercial structure buy-in.
§Established Limitada structure in Brazil. Established WOFE entering China market; launched business in China residing in country for 7 months.