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Priyanka Parmar

Work experience

Aug 2007Present

Manager Administration/facilities

Leighton India contractors Pvt
Since-. ltd-Manager Administration/Facilities New Set up Handled new office of 2 Offices setup a Corporate office located at BKC & Santacruz, Mumbai Coordinate with Architect(Sankalpan) for the office plan. All liasioning including Electricity/Authority/etc. Coordinate with all consultants(Electrical Consultant, Chillers/HVAC Consultants, Facade, Kitchen, CCTV, Physical Access Control Systems and etc.) Review the BOQ's/Technical Specifications/other T&C with Architect and consultant and floating the tenders for quotes. Prepare the comparison of each service like(Contractor, Plumbing, Fire Fighting, Electricals, DG's, HVAC(Lower Side and Higher Side), HT, LT, Transformer, UPS, Facade, Interior and etc.) Independently taken first round meeting with all suppliers for the revised quotes(No regret quote). Independently taken the final negotiation with suppliers within project time line. Weekly meeting with contractor for the update and challenges in the progress. Followed all the compliance as per the govt rules and regulation. Responsibility: Expertise in complete facility management including Maintenance, housekeeping, security, cafeteria management, vendor development, asset management, etc. and General Administration. Developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce cost and increase efficiency. Liaoning with government and regulatory authorities including Government Organizations Managing Office Administration, Vendor management and day to day Admin and Facility related activities in site. Managing housekeeping of covered area of more than 40000 Sq.FT(Covered work area). Ensuring consistently highest standards of aesthetics, hygiene & cleanliness. Implementation & monitoring of schedules, Duty & Work Plan etc. Optimum utilization of housekeeping consumables & resources. Investigates complaints regarding housekeeping service and equipment and takes corrective action. Ensures proper labour relations and conditions of employment are maintained. Looking after the employee's safety, welfare and wellbeing and ensure conducive work environment. Budgeting expenditure on administrative activities, analyzing variances & instituting controls in day to day Monitoring process of Asset maintenance, tagging and verification. Movement monitoring(Human movements, material movements, vehicle movements etc) Executing delivery of facility services viz interior & exterior building maintenance, repairs & maintenance. Implementation of cost control measures.(cash voucher


technology from Bharti Vidyapeth, CBD Belapur. MS Office 2010, well versed with Internet/SAP
Jun 2007Aug 2008


Steve & Barry's.-Admin Executive
Since Responsibility: General Maintenance of office equipment Dealing with different Vendors for new quotations and AMC. Facility Sanitation and Cleanliness Vendor Management, Budgeting, Billing & Petty Cash Management Travel Management, Housekeeping & Security Management, Routine inspections & maintenance of all electrical distribution boards and panels, Maintenance of Air Handling Units, Precision AC units for servers, operation & maintenance of UPS, Routine interiors repairs & painting jobs, Carpentry & plumbing services, Ensuring 100% uptime of all equipments like, Audio Visual equipment, LCD projectors and motorized screens, paper Shredders, Kitchen equipments like, microwave ovens, refrigerators, tea/coffee machines, office furniture etc. Responsible for spare parts planning, Demanding, Stocking & Optimum Utilization, Making of daily reports, keeping records & responsible for all types of problem related to given sites, AMC for all equipment like UPS, Precision AC & also for fire system, CCTV, Access Control system, Adherence to Planned preventive maintenance(PPM) program to ensure all equipment's in good working order. It included; 52 week maintenance planner, preventive maintenance procedure, log books, checklists, work instructions, incident report. Organizing Conference, Business Meetings, external Visits, Town halls, Family Visit, Process inauguration, Annual bashes and ensures proper set up of arrangements Provide guidelines to security staff to handle various securities related matter and instruct them accordingly Transport Arrangements for company employees, parking related issues. Dealing with all security related issues. insurance of company
Jun 2006Jun 2007

Relation Executive

Grand Hyatt Hotel Guest
Relation Executive Responsibility: Maintain excellent communication & works very well with all colleagues in guest services & other departments ensuring a close, friendly & open working relationship at all times. Assist in providing the timely planning, coordination, preparations, communication & orchestration for the requirements of VIP's. Assist in insuring that reservations are confirmed, accommodations are blocked, pre-arrival preparations are correctly carried out that provided services are smooth and provide the correct recognition. Complete correspondence VIP's to be signed by the general manager and that this is correctly compiled, signed & placed in rooms prior to the arrival of VIP guests. Ensure appropriate welcome amenities are provided in line with the hotel VIP amenities programmed. To complete detailed pre-arrival room checks as assigned to ensure amenities, standards of accommodation and correct hospitality is appropriate. Personally call on call to meet up with the guests during their stay to gather feedback and ensure general comfort and wellbeing. Ensure that all the feedback, incidents, requests and occurrences relating to VIP guests are logged factually & accurately in the daily assistant manager's log, & are followed up on where required in timely manner. Appropriate communication to all the parties within the hotel, to ensure that any necessary follow up actions & the accurate conveyance of feedback is provided to ensure we are able to exceed our VIP's guest's levels of expectation. Immediately relay customer feedback & complaints as appropriate. Be highly visible with strong presence in the hotel lobby & hotel outlets, especially during periods of high business volume & high profile functions. Provide an efficient, friendly, approachable & courteous customer feedback facility, professionally & efficiently handling guest feedback, customer complaints & coordinating service recovery. Ensure that local celebrities & key business associates are well recognized & provided with high degree of personal recognition whilst in the hotel facility. Pro-active in soliciting guest comments & feedback & maintain excellent public relations. Maintain an accurate, detailed database of anniversaries/special occasions of resident guests & local dignitaries to ensure the hotel team is able to send personalized