Work History

Work History
Jan 2010 - Present

Consultant

Kline & Company

Kline is a worldwide consulting and research firm dedicated to providing the kind of insight and knowledge that helps companies find a clear path to success. The firm has served the management consulting and market research needs of organizations in the chemicals, materials, energy, life sciences, and consumer products industries for 50 years.

Responsibilities:

·Working as a consultant for the Consumer Products and Healthcare verticals including Competitive assessment, Market analysis, Market entry strategy, Cost Structuring and Company profiling.

·Responsible for unique product class profiling within both verticals.

·Working on Industry analysis with detailed market and promotion strategies and extensive product class report writing for clients.

·Work includes detailed study of company annual reports and research tools like Bloomberg

Jun 2009 - Dec 2009

Manager Research

ConnectAndSell Inc.

ConnectAndSell is a provider of on-demand telephone conversations with prospects and customers using a combination of proprietary switching technology and virtual sales agents. The company guarantees a minimum of five conversations per hour or else the customers do not pay for the online session.

Responsibilities:

·Giving inputs and sketching plans for research team so as to keep a tab on dynamics of the market processes and leverage their skill to achieve the desired output.

·Closely working with higher management for the optimization and customization of company needs on Salesforce.com.

·Responsible to spot trends and suggest corrective mechanisms, Process Management, Timely decision making, Systems Thinking Planning and Idle Time Planning and monitoring team performance by using various statistical tools.

·Involved in Developing and nurturing client relationships and maintaining a transparent dialogue with the client.

·Working on the client’s systems (emails, workflow etc.) & Individual one-on-one client interaction on daily basis.

·Team management involving hiring, training, mentoring and planning career paths for my team members.

·Relationship management of key accounts and responsible for new client acquisition for market research outsourcing services

·Understanding the clients requirement and provide adequate solutions in Identifying and developing new streams for revenue growth and maintaining relationships with clients to achieve repeat/ referral business.

Jun 2004 - Jun 2008

Assistant Manager/ Senior Research Analyst

Evalueserve.com Pvt Ltd.

Evalueserve is a pioneer in the KPO (Knowledge Process Outsourcing) industry. Evalueserve provides Knowledge Services in the field of Financial and Investment Research, Business Research, Market Research, Intellectual Property, Legal Support Services, Supply Chain Support Services, and Knowledge Technology.

Responsibilities:

·Client Engagement: Business Development, Selling research projects to clients and Client Interface; developing a thorough understanding of the research requirements, project objective(s) and hypothesis; and deliverable preparation in terms of formats, depth of analysis and actionable insights

·Preparing proposals (RFP’s): Writing proposals based on project specifications such as industry, geography representation, company size (employees/revenues), duration and survey methodology. Sending out RFP’S & RFQ’S to Prospective Clients (Consulting Firms, End-clients). Scoping project requirements, overall effort estimate and calculation of project costs and timelines

·Project scoping: Client communication, effort, cost and timeline estimation, resource requirement and allocation, survey programming, sampling plan, and assigning specific project-related responsibilities to team members and Project Managers.

·Project execution: Questionnaire designing, project team training, mentoring and grooming new team members, maintaining survey quotas, overall quality check, regular client communication including project updates, Conference calls, interim/final data delivery. Identifying and resolving possible issues, addressing client and setting right expectations

·Project delivery: Delivering primary research data sets in various data output tools like MS-Excel/SPSS/MS-PowerPoint.

·Engrossed in a variety of studies for global clients – New product/concept test, Satisfaction studies, Usage and Attitude, Price sensitivity etc.

·Has working knowledge on research tools & products like Capital IQ, Bloomberg and CRM application like Salesforce.com.

Oct 2003 - Mar 2004

Traffic Enumerator (Part time)

Mott Macdonald

The Mott MacDonald Group provides management, engineering and development consultancy services to the public and private sectors across the world. Mott MacDonald is engaged in a wide range of markets, including: Buildings, Communications, Education, Environment, Health, Industry, Oil and gas, Power, Transport, Urban development, and Water.

Responsibilities:

·As a member of a survey team, collected sufficient accurate traffic data for Passenger survey for Centro.

·Collected data from all sources and responsible for data base entry in a presentable format.

Education

Education
Jul 1999 - Jun 2003

Bachelors of Technology (B.Tech): Passed with First Class Honours (71.6%)

Guru Nanak Dev University

Subjects included:

·Communication Systems

·Digital Signal Processing

·Microprocessors

·Electronic Devices and Circuits

Projects undertaken:

·The project involved the designed and building of a Dual Tone Multiple Frequency Controller (DTMF) to control electrical appliances with the aid of a Telephone System.

·Assisted and Researched in Surfaced Mount Technology (SMT) and Motherboard Production during a 6 Month Industrial Placement (at Vintron India ltd. One of India’s leading computer manufacturers)

Jun 1997 - Apr 1998

10+2 Non-Medical: Passed with 62.4%

Army Public School

Skills

Skills

SPSS

MS Office

Achievements

·Problem solving, Dedication and Teamwork skills affirmed my selection into the Indian Army through the Services Selection board panel.

·Head Boy of the school demonstrated my organising, leadership and initiative taking skills and cultivated these from the onset.

·Finished top 30 in Indian Amateur Golf tournaments across various venues in 2007-2009.

·Finished 23rd in the Golden Greens Indian Amateur Golf Championship held in 2006.

·Won various “Monthly Medal Rounds” at the AGC, New Delhi.

·Won the “Cavalry Golf Tournament 2006” held at AGC, New Delhi.