Predrag Milenkovic

Predrag Milenkovic


Key Competencies:

  • Full-Cycle Project Management practice
  • Analysis, Management and Oversight
  • Offshore Development Team PM Experience
  • Developing and conducting Courses and Documentation
  • Procurement, assessments, procedures, surveys
  • Support, Consulting, Integration 


  • Project Manager Professional PMP - License Credential # 1374501,
  • Experienced in managing full-cycle projects including analysis, development, integration, documentation and education,
  • Documented track record of increasing responsibility in problem solving, analysis and recommendations,
  • Experience working in fast-paced, stress-filled environments while meeting strict time-lines,
  • Organized, resourceful, highly motivated and goal oriented,
  • Demonstrated capacity to develop and implement innovative programs that improve efficiency in using various resources,
  • Excellent written and verbal communication skills - first-hand experience with multiple cultures,

Work experience

Work experience

Course Instructor and Support Specialist – part time

Bankruptcy Supervision Agency (Ministry of Economy of Serbia)

  • Conducted user support for advanced system for electronic reporting (the ERS),
  • Estimated user's inquiries and reported bug fixing requests to the software vendor when needed,
  • Conducted courses for new ERS (adult) users following the syllabus developed,
  • Provided support for users in managing their business processes through the advanced web application,
  • Monitored and managed hardware problems issues,
Jul 2012 - Present


TeamNet Business Solutions d.o.o.
  • Following available sources and pipelines for projects
  • Assessing feasibility of bidding for EU, EC, USAID, WB and commercial projects
  • Working on systems design, software and hardware requirements, development and implementation planning, resource allocation and project life-cycle
  • Ensuring that methodology complies with PMI guidelines, best practice and the highest quality standards
  • Preparing documentation as required by the client and the beneficiary
  • Negotiating with partners and potential partners in joint participation in consortium
May 2011 - Jul 2012

Senior Project Manager and Analyst

Soprex (Software Programming Experts)

  • Performing management duties according to the highest IT standards that Soprex complies with (and is certified for): ISO 9001 (Quality Management) & ISO 27001 (Information Security Management System)
  • Assigning project roles of team members based on project requirements, time frames and budget,
  • Managing resources (staffing (HR), workload (scope), time management) for projects, based on availability and client’s requirements,
  • Consulting the company to prioritize signed off project work based on analysis of strategic importance, tasks outstanding, resources and deadlines,
  • Creating, or participating in creation of project documentation,
  • Building a knowledge base of each client’s business and objectives,
Oct 2007 - Sep 2010

Senior IT Coordinator

Booz Allen Hamilton

  • Full scale management of the IT segment within a USAID project that computerized bankruptcy proceedings in Serbia,
  • Prepared, coordinated and managed hardware procurements and software RFPs and controlled its efficient implementation,
  • Serviced two Serbian Government Agencies on behalf of the donor (USAID),
  • Hired, trained and managed 2 employees,
  • Rolled-out system for approx. 400 licensed Bankruptcy Administrators, managed and developed comprehensive training program for users with different IT knowledge and proficiency,
  • Prepared budget structure for project's IT work-streams,
  • Established and maintained business relationships with the counterparts to enable appropriate and effective IT Operations,
  • Planned, prepared and delivered coursework and training to support the needs of the BES project and software systems; provided up to date course information to attendants and made sure core units were accurately identified,
  • Designed and produced course materials and other documents such as surveys, hand-outs, manuals and exercises,
  • Acted as liaison with external course providers, educational consultants, clients, examining bodies and software companies, updated course materials with relevant system changes, using software and online training technology,
  • Established and managed IT Help Desk service within the project counterpart's premises,
  • Responsible for the reviewed and direction of project's support personnel to insure compliance with enterprise standards, procedures and counterpart's requests,
Apr 2002 - May 2007

Computer Support Specialist II

Northeastern Illinois University

  • Responsible for complete hardware/software/LAN/user support and maintenance for high end multimedia workstations,
  • Completed OS migration: Win 2000 Professional to Win XP Professional,
  • Multi-platform and multi-protocol workstation management: Novell NDPS, Mac OS (Panther (10.3) to Tiger (10.4) migration),
  • Implemented automated system and Anti-Virus (including Anti Spyware) protection of workstations,
  • Trained staff, faculty and students in use of hardware/software/LAN and multimedia resources,
  • Participation in Wireless Network planning, setup and maintenance,
  • Performed disaster recovery,
Nov 2001 - Apr 2002

Network Administrator

Bata Electric

  • Network Administrator for an Electrical Contractor in Chicago
Jul 1997 - Sep 1998

LAN Admin. Manager

Sasco d.o.o.
  • LAN Administrator and Deputy General Manager in a Swiss raw materials importer, member of Sands Group (branch office in Serbia)
Jul 1997 - Sep 1998

Sales Representative

Trueland Ltd.
  • Sales Representative in a company that is the member of Singapore's Thakral Corporation Ltd. (Thakral Group) (branch office in Serbia)
Sep 1995 - Mar 1996

Senior Interpreter

United Nations Mission ICFY

  • Senior field team interpreter for United Nations observers from 19 different nations (ICFY - International Conference on the Former Yugoslavia)