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Summary

A highly motivated and analytically strong professional with a keen sense of team work to achieve desired business objectives. Absolute understanding of identifying and establishing scope and parameters of business projects in the banking and finance domain.

Work experience

Apr 2017

Senior Consultant

Acidaes Solutions Pvt Ltd (CRMnext)
  • Leadership role to guide the team to ensure successful implementations.
  • Re engineer existing IT business processes for streamlining.
Nov 2015Mar 2017

Consultant

Acidaes Solutions Pvt Ltd (CRMnext)
  • Create project plans, requirement documents, proposal document, estimate scope of work, efforts involved and calculate the commercial aspects of the projects.
  • Design functional & technical solutions for CRM based implementations considering clients future CRM landscape and requirements.
Apr 2013Oct 2015

Business Analyst

Tata Consultancy Services
  • Act as a functional lead and manage a project's complete development life cycle.
  • Gather customer requirements as per their business needs while bridging the gap between business and IT.
  • Heading the production support team for a suite of Banking applications.

Education

20082012

Bachelor of Engineering

JSCOE

Electronics and Telecommunication engineering with 70.53%

20062008

Higher secondary school certificate

Birla College of Arts, Science and Commerce

Science with Mathematics, Physics and Chemistry as major subjects with a score of 68%

19942006

Secondary school certificate

Manjunath Vidyalaya

Cleared the SSC board exams with 87.87 %

Projects

Organisation : ACIDAES SOLUTIONS PVT LTD (CRMnext)

Client: HDFC BANK

  • Customer Relationship Management

Completed multiple end to end implementation and delivery of medium to large scale projects for the client which covered the following modules:

  • Marketing, Sales & Service Management
  • Inventory and Procurement Management
  • Customer Profiling
  • Integration between CRMnext & 3rd party systems
  • CRMnext-Mobility

Organisation : TATA CONSULTANCY SERVICES

Client: TATA CAPITAL FINANCIAL SERVICES LIMITED (TCFSL)

  • Enterprise web portals (EWP)

Role: Business/Functional Analyst and Team Lead

  • Customer Data Integration: 

Role: Business/Functional Analyst and Team Lead

  • Purchase Order Automation portal:

Role: Business/Functional Analyst and Team Lead

  • Loan origination system (Retail and Corporate):

Role: Business/Functional Analyst

  • Miscellaneous projects:

Digital applications like Auto/Home/Personal Loan online

Role: Assistant systems engineer

Personal details

Father's Name            :  Mr. Paris G Desai

Mother's Name          :  Mrs. Sumangala P Desai

Date of Birth               :  22nd June, 1990

Marital status             :  Single

Nationality                  :  Indian

Languages                  :  English, Hindi, Marathi and Kannada

Declaration

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Date:

Place: Mumbai:                                                                                                            (PRATEEK P DESAI)