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   Prasanna S Iyengar

  • Laxmi Park , A-2, 201,Kanchangaon, Khambalpada, New Kalyan Rd , Beside ICICI Bank, Thakurli (East) - 421201 Mumbai ,
  • 9029027895 | 7045560660

→ Independent & Dynamic professional with over 9+ years of experience in Server Administration & Data Center Operation & now IT Security & Backup operations.

Professional Experience 

May 2015Present

Security Specialist + Infra + Backup 

Tech Connect Networks

  • Identifies potential escalations and proactively alerts management. 
  • Proactively searches for issues and provides solutions to prevent problems from occurring in area of responsibility including patch management.
  • Independently reviews, implements and verifies highly complex and high risk changes and solutions. 
  • Ensures configuration management database entries are complete and accurate.
  • Configuring backup instances on client machines.. maintaining network connectivity between client machines & backup servers.
  • Monitoring active backups, documenting backup status and furnishing a report on day to day basis.
  • Keeping an active record of all errors generated, diagnosing the errors and finding the best way to solve them.. 
  • Escalating issues which requires L2 & L3 support...
Apr 2010Nov 2014

System Administrator

M/S Allied Digital Services Ltd.

Working at Allied Digital , helped me gain very informative knowledge and innovative processes about working with different clients. 

Clients handled during the tenure:-

  • CIBIL    April 2010 – December, 2011
  • Ltd.      December 2011 till September 2014
  • MIDC   October 2014 till November 2014.

Responsibilities Include:


  • Handled & monitored HP Proliant Blade servers and HP Storage work MSL8090     Tape library through various application and monitoring tools such as Sitescope, OpManager, and Manage Engine etc.
  • Updated and installed BIOS, Firmware, PMC, OS & PSP on Blade sever.  Undertook basic L1 Level troubleshooting for all issues pertaining to all servers especially windows before escalating to vendor as per escalation matrix. All activities performed or undertaken are in terms of ISO‘s Standard Operating measures as prescribed by the client management as and when required. Also same activity conducted for IBM servers, in coordination with IBM technical support team as per client requirement.
  • Responsible for taking backup and restoration of various servers data through  VERITAS Net backup Version 6.0MP6 on LTO4 tapes. Took Lotus Domino Backup through Symantec Backup Exec on LTO3 Tapes.
  • Responsible for maintaining and preparing Server, Asset Inventories as per the audit norms and requirements at all client locations 
  • Handled HP Enterprise Modular Tape Library - HP Storage works EML- 71 E Series and HP Storage works - VLS-6500 Series.
  • Currently handling IBM-3573 tape library as part of our daily routine activity. 
  • Scheduling backups, Firing backups, creating new policies with the help of  HP Data Protector backup tool, with version A.0.7.00.
  •  Monitored servers, formatting of old servers, OS installations, Installation of Basic  software such as SCOM agent, Microsoft Office, Adobe.
  • Configuring teaming networks as per client requirements
  • Helped and actively involved in Data Center Migration Activity for Clients; Raymond Ltd, & CIBIL.
  • @ MIDC : Responsible for maintaining connectivity with all different routers among all sites across Maharashtra. Initiating backups, inserting LTO4 tapes as per backup schedules. 
  • Handling connectivity issues
Jul 2006Apr 2010

Data Centre Operations Engineer. 

3i-Infotech Consultancy Services Ltd.   Client : ICICI Bank Ltd       

From: Data Centre Operation Engineer at → 

  • Carried out Induction process for new servers coming inside the Data Center as per the audit requirements 
  • Work with different teams to help them prepare for downtime schedules, activities and complete their tasks on time.
  • Worked on KVM (Keyboard video mouse interface). A new method which will help users to take remote session of their system from their own work station. 
  • Made settings for backup on daily basis for every shift as per the backup schedule , assigning different volume pools and monitoring fired backups.
  • Preparing a detailed backup status report which helps keep track of the success rate, failed backup information, error codes & its information.

Academic qualifications. 

Apr 2014Present


Mumbai University

Pursuing Third Year Bachelor Of Arts in Psychology & Economics through Mumbai University.

Core Competencies

Personal Skills
  • Strong zeal to learn
  • Excellent problem solving skills
  • Self-driven, highly motivated & independent individual
  • Strong work ethics, Team player, Can easily adapt to new technologies .
Professional Skills 

ICCA : IIHT Certified Cloud Associate  [ Course in Progress ]






R H C A   [ in progress...]

DCE & SE...

Personal Portfolio

  • Name                                        :  Prasanna S Iyengar
  • Date Of Birth                          :  23rd June 1986.
  • Marital Status                        :  Single
  • Salary                                       :  Available to discuss.
  • Place                                        :  Dombivali | Dist. Thane | Mumbai.                        
  • State                                        :  Maharashtra 
  • Location                                 :  Open to all Locations   | 
  • Preferable                              : Mumbai, Bangalore, Pune, Chennai.
  • Languages                             : English , Hindi , Tamil.