More than 13 years in IT Service Management
as Operations & Program Manager in various business Verticals/ Industries,
with emphasis on improving efficiency, productivity and operational result consistently,
including strategic direction, budget preparation, vendor management, interpersonal
relationships, planning & Service Support. Superior record of handling mission-critical
projects. Customer appreciated, details-focused, result oriented with ITIL
certified & PMP trained.
with strong interpersonal communication, problem solving and Excellent Decision making skills. Ability to lead and motivate
teams; drive projects to successful completion; exceed customer expectations.
Excellent in handling Daily Change