Prafulla Bansod

  • b.prafulla@gmail.com

More than 13 years in IT Service Management as Operations & Program Manager in various business Verticals/ Industries, with emphasis on improving efficiency, productivity and operational result consistently, including strategic direction, budget preparation, vendor management, interpersonal relationships, planning & Service Support. Superior record of handling mission-critical projects. Customer appreciated, details-focused, result oriented with ITIL certified & PMP trained. Strategic Manager with strong interpersonal communication, problem solving and Excellent  Decision making skills. Ability to lead and motivate teams; drive projects to successful completion; exceed customer expectations. Excellent in handling Daily Change 

Work History

Work History

Program Manager

Customer Respondez

Program Manager

Customer Steve and Barry's

Program Manager

Daily SOD and EOD Checklist Adherence

State Manager

Fullerton India Credit Company Ltd

Project Manager

Customer Jet Airways

Operation Manage

Lenovo
2000 - Present

Program Manager

Customer: Mahindra & Mahindra
1940 - Present

Program Manager

Indofil Chemicals Company
Apr 2015 - Present

HCL Services Ltd - April 2015 to Present  

Reliance Infostreams(P) Ltd
Sep 2011 - Apr 2015

Operation Manager

Wipro Ltd
Jul 2007 - Jan 2010

Program Manager

Optimize Resource Productivity
Jan 2005 - Feb 2007

Team Leader and Program Manager

Trimax Computers Ltd

Education

Education

Bachelor Of Arts

SSPMS

Skills

Skills

VENDOR MANAGEMENT

on-shore

International BPO

Efficiency

Activity