Jeff Daniel

Jeff Daniel

Summary

Twenty year IT veteran. My specialites are IT Management, Project Management and Process Analysis. 

I've set up PMOs, SDLCs, CMMI, ITIL and Change Management groups. 

It's not about the tools, it's the people. 

Work History

Work History
Oct 2010 - Present

Project Management Office

County of Marin

·Establish a Project Management Office. Defined mission of the PMO.Developed a SDLC to fit culture.Trained project managers. Established portfolio management. Implemented project management tools.

·Project Management. Project Manager for SharePoint 2010 initiative.

·Business Analysis. Process analysis of proposed County budget procedure.Validated alignment with California Government Codes.

Apr 2007 - Oct 2009

Business Systems Analyst

Swinerton Inc.

·Business planning process re-engineering. Collaborated with Finance VPs and Controllers to streamline financial forecasting. Performed PM/BA functions through all SDLC phases. Cut report preparation time 50% and eliminated discrepancies.

·Accounting and HR process gap analysis. Interviewed all levels of contributors. Cataloged and diagramed core processes. Provided a clear picture of the support infrastructure and comparative analysis of current and proposed ERP solutions.Received compliments from senior executives on the clarity and utility of the documentation.

·Corporate knowledge sharing initiative. Project manager for implementing a corporate wiki and social networking system which greatly improved knowledge retention and intra-company collaboration.

·IT best practices consulting.Supported ITIL and PMO initiatives by using prior experience to design successful processes and support systems.Resulting improvements in transparency and productivity greatly improved the business/IT relationship.

·Reporting Tools and Performance. Reduced report run by improving indexing, SQL and report definitions.In one case a critical 3 hour report was improved to the point it would execute in just 90 seconds.

Jan 2006 - Dec 2006

Contract Workflow Analyst

Google Inc

·Customer order system de-commissioning. Recruited to Google by former supervisor to assist in sun-setting a highly complex environment. Analyzed and implemented changes in business rules and user interface as functions transitioned to the new system. Work completed two months ahead of schedule.

·Grant application management automation. Volunteered unused contract time to the Google’s philanthropic department.Brought together all stakeholders for a process review and desired state design. Implemented a highly automated system that dramatically cut the administration effort.

Jun 1999 - Dec 2005

Systems Analyst

Safeway Inc.

·IT change control analyst. Unified all stakeholders with an integrated decision process to manage all changes handled by IT. Authored policies, documented procedures, socialized process and enforced compliance. Eliminated all change management related outages in stores by the second year.

·Mid-range change control. Collaborated with technical experts to bring all software changes on UNIX and Windows platforms under centralized control. Led product selection effort and system implementation.

·Departmental business analyst.Performed impact analysis and implementation support on initiatives like: SOX compliance, ITIL change and problem management, RUP, IT audits, security audits, and asset management.

·Systems analysis, administration and development.Successfully implemented a series of software products including: Remedy helpdesk automation, HR tracking and evaluation, DB2 failover automation, security and identity management and mainframe automation.

Jul 1999 - Dec 2005

Systems Analyst

Safeway Inc

·IT change control analyst. Unified all stakeholders with an integrated decision process to manage all changes handled by IT. Authored policies, documented procedures, socialized process and enforced compliance. Eliminated all change management related outages in stores by the second year.

·Mid-range change control. Collaborated with technical experts to bring all software changes on UNIX and Windows platforms under centralized control. Led product selection effort and system implementation.

·Departmental business analyst.Performed impact analysis and implementation support on initiatives like: SOX compliance, ITIL change and problem management, RUP, IT audits, security audits, and asset management.

·Systems analysis, administration and development.Successfully implemented a series of software products including: Remedy helpdesk automation, HR tracking and evaluation, DB2 failover automation, security and identity management and mainframe automation.

Education

Education
Oct 2009 - Mar 2010

MBA

Western Govenor's University