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Work experience

Jan 2009Present

Intern

Central Hampshire Veteran Services

Webmaster and graphic designer

Administrative Assistant

- Perform weekly maintenance on the city website with pertinent veteran information and newsletters

- Design posters, pamphlets, and brochures for CHVS events

- Assist in administrative functions, including client intake and military education benefit information

May 2011Present

Intern, Office Automation Assistant

USDA Rural Development

Build and manage website and web content. Direct brand management, PR, media relations, and advertising.

-Built and launched website: www.rurdev.usda.gov/ma

- Designed and printed newsletters and information brochures relating to USDA RD programs

-Developed newsletters, pamphlets and brochures that enhanced the customer's understanding of complex programs and helped them apply more effectively

- Assisted in creating web portal to transform previously archaic intranet into  a dynamic website improving communication flow and adding an effective tool for staff

Oct 2009Sep 2011

Veteran Services Representative

Holyoke Community College

VA Certifying Official

- Work with military veterans and dependents, reservists, and National Guard college students to determine which VA or state benefit program will afford college

- Enroll eligible veterans, dependents and spouses in Veteran Administration (VA)- approved education financial assistance programs and assist in helping them determine eligibility for other VA-related programs

- Maintain positive communication between the VA, the college's Student Accounts Office, and the student

May 2008Oct 2009

Operations Support Representative

MassMutual Life Insurance
Oct 2007May 2008

Customer Support Representative

Boston Financial Data Services

Education

Jan 2010Present

BA

Hampshire College

Skills

Microsoft Office
iWeb
Adobe InDesign
Adobe Photoshop

Portfolio

Portfolio

Portfolio

Summary

I am a motivated, passionate graphic designer with six years of independent experience in print and web design. My years in the workforce have given me a sense of what drives customer service and I have consistently maintained a positive relationship with both my employers and my customers. 

Interest

Social Networking, Graphics, Art, Communications, Public Relations, LGBT rights, Don't Ask Don't Tell

Objective

To obtain a creative job where I can showcase my design and communication capabilities while developing my management skills.

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