Clayton Smith Jr

Clayton Smith Jr

Work History

Work History
Aug 2007 - Present

Technical Support Supervisor

Hewlett Packard

Internet Sales/Customer Service. 

Escalated issues, Attendance, Payroll, Data Entry, Administrative,

Internet, Email, Numerous office related areas, etc. Technical Suppot, Warranty work, etc

Accounting, Collections, A/R, A/P, etc., overseeing approx. 15-18 Reps.

Sep 2005 - Dec 2006

Business Specialist / Dept Sup II

Cox Health

Oversee and maintain business functions, accounting, policies, attendance, account

management, troubleshooting, payments, customer service both over phones and internet

sales and customer service, tech support,

being a go-to person for problems or questions/concerns for both customers and

coworkers, approx. 6-7, inventory control of items for sale, filing, and any other related needs.

Jun 2003 - Aug 2005

Sales / Customer Support Manager

Dish Network

Sales

Customer Service

Internet Sales/Customer Service. 

Escalated issues, Attendance, Payroll, Credit reporting, Data Entry, Administrative,

Internet, Email, Numerous office related areas, etc. Tech Supt, Warranty work, etc

Advertising, Acctg, Collections, A/R, A/P, etc., overseeing approx. 10-12 Reps.

Nov 2006 - Aug 1987

Financial Reporting Analyst

Intuit Corporation

Perform and process business and financial functions, tax preparation, accounting work,

Administrative/office duties, sales and customer care, help desk/tech support via internet, email, chat, messenger and phone; computer work, data entry, typing letters, etc.

Education

Education

Skills

Skills

Other

Other:  Great communication skills, the ability to work well with others in both small and large groups, time conservative, management minded, punctual, outgoing, polite, respected, respectful, professional.

Advanced

Computer Application/Operating System/Programming Knowledge:   Windows 3, 95, 98, 00, XP   WordPerfect, Quattro Pro, Flow, Presentations, Works, AutoCAD,   Envoy, Outlook, Peachtree, Word, Excel,   Visual Programming.    

General

General:   Typing @65 wpm.   Word Processing, Word, WordPerfect   Spreadsheet Applications, Excel, Quattro   Presentations, AutoCAD.