Skills

  • 11 years expertise in the administration & troubleshooting of Microsoft Windows operating systems (NT, 2000, XP, Vista, 2003, 2008, SBS 2003 ), active directory, TCP/IP, DNS, DHCP, & group policy.
  • Technical expertise with server virtualisation solutions (Vmware, esx & Infrastructure,& Hyper-V).
  • 11 years experience supporting MS Exchange (5.5, 2000, 2003, 2007), anti-virus, & email filtering.
  • Extensive experience producing MSI packages for roll out with Terminal services & group policy.
  • Commercial experience of configuring Cisco switches & routers.
  • Excellent knowledge of the installation, upgrading & maintenance of desktop & server hardware, mobile devices (laptop, pda, blackberry, smartphone, windows mobile/symbian), raid systems & disaster recovery.

Summary

A highly skilled technical support professional with 11 years commercial experience.

Possessing the ability to design, support & troubleshoot network, server & desktop solutions.

Interest

Technical Training, Virtualisation and Microsoft technology.

Achievements

  • Designed & implemented datacentre projects for several large online companies.
  • Designed & implemented a virtualised development & testing environment using VMware.      This enabled development & QA staff to work on standardised & quickly replicable environments.
  • Design & led custom technical training courses based on Microsoft technologies (MCSE 2003).
  • Responsible for planning & implementing new technology, (i.e. Exchange 2003/7, Windows 2008 roll out).

Certifications

Certifications

CCSA - NGX R65

Checkpoint

Certificate In Software testing

ISEB

MCITP - Enterprise Administrator

Microsoft

VCP

Vmware

CTT+

CompTIA

MCT

Microsoft

MCITP - Messaging Administrator

Microsoft

MCSE 2003

Microsoft