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To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience in the following areas: 

problem solving, people skills, communication, literacy/numeracy, team work, organisational ability, and IT skills


Work experience

Feb 1998Feb 2009

Regional Manager

Valley Management

·Analytically review current skill sets for all regional sales staff, including volume, effort, inside/outside skill sets, technical skills, close ratios, then design a written plan to increase successes or correct shortcomings.

·Set revenue growth goals in line with Regional budget requirements for each individual Sales Rep. Design additional revenue goals to reflect added initiatives.

·Focus on future revenue pipelines to drive urgency of closure and focus on future solicitation.

·Establish periodic review of won/lost percentages, call volume vs. quote volume, market trends, and ancillary products.

·Enhance and measure effectiveness of current outside/inside call solicitation.Enhance current lead sources through the defined use of additional internet and buying sites.

·Strategically attack various market segments through top user lists.

·Build upon customer database initiative to provide consistent pipeline source for major projects group.

·Consistently focus on both geographical and account management through use of defined personal management techniques.

·Identify and remove obstacles to sales success.

Sep 1994Jul 1999

Food Service Worker

Performs tasks with several steps or sequences of tasks such as:sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food, including meats, vegetables, salads, desserts, bread, butter, and beverages.Serves food cafeteria-style to diners.Serves tables family-style by placing dishes of food on tables and refilling as necessary.Makes coffee in large urns according to the number of servings desired, with responsibility for timing and brewing.Makes a variety of fruit and vegetable salads such as fresh fruit, tossed green, tomato and lettuce, and lettuce wedges.Serves food in standard portions by placing uniform amounts in small dishes or glasses in prescribed quantities.Makes simple sandwiches.Packs box lunches.Maintains water and detergent levels in dishwasher; removes strainer pans, inspection doors, etc., for proper cleaning of dishwasher, inside and out; removes calcium deposits as required; and restores room to orderliness.

May unload food from delivery trucks and move heavy garbage cans.May operate cash register and be responsible for own change fund.

Provides World Class Customer Service with an emphasis on courtesy.Assists customers and communicates positively in a friendly manner.Acknowledges customers, smiles and makes eye contact.Asks questions to determine, verify and solve problems.Checks for satisfaction on the quality of goods and services.Takes action to solve problems quickly.Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards.Uses required safety equipment, and observes safe work procedures.Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.



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