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Work History

Nov 1996Present

Customer Service Representative Sales/ Retention

Comcast /Time Warner Cable

I have over 15 yrs experience in call center customer service.  I have resently won Bow Tie Award of Excellence this awared is only given to 3 employees per year Comcast is a company with over 10,000 employees.

Jun 2008Present

Answering Service Operator

C l m Enterprise

I taking inbound calls from customers requesting messages for Doctors,  Attorneys, Businesses, and Apartments. 

Jun 1994Nov 1996

Reservation/Customer Service Representative


Processed in coming calls for camping reservations for state and national parks .  Gave site descriptions and requirements.  Made reservations for special events, concerts, and basball games.  Also made reservation cancellations for supervisors.

Apr 1992Jun 1994

Sales Cosultant

Sensual Lingerie

Coordinated home parties.  Conducted sale presentations packaged and delivered product to customers.  Help with procurement of new product  lines to sell to customers.

Dec 1987May 1989

Operation Dept Assistant

Cnn Inc

Purchased all office supplies and furnishigs.  Conducted all mail and xerox duties, relieved rerceptionist,  data entry, coordinated special events and meetings.


Jun 1981Sep 1983


San Diego City College