Education

Education
Sep 1997 - May 1998

Universite de Poitiers

Study Abroad in Poitiers, France

Studied the French language through culture, classroom experience, travel, and host family

Interest

I love all things textiles. I started my online fabric store, Sanourra's Fabric Love, in August of 2009. I'm thinking about branching out into yarn sales as well.

Additionally, I am a knitter, crafter, stitcher, designer, pattern maker, video gamer, wife, and part-time caregiver for my disabled mother. I also love to travel and experience new adventures and cultures. I have recently begun to dye yarn for my booth at Crafter's Alley in Springfield's Gateway Mall, and I'm planning on teaching myself how to spin yarn soon.

I am a creative, compassionate and joyful person, and I love making people smile.

I would love to work in the textile, travel, or video game industries, or in the non-profit and not-for-profit sectors. I have found that I work best when working for a company that fosters a communicative, creative and customer-driven environment.

Summary

I am a recent graduate of the public relations program at the University of Oregon's School of Journalism and Communication (SOJC). I am also the sole owner and operator of an online fabric retail business, Sanourra’s Fabric Love. Due to my career experience over the past nine years, I feel I would make a valuable addition to your team. I would like to use my writing and creative problem solving skills, as well as my high attention to detail, to your best advantage.

While running my fabric business from home, I have had the pleasure of meeting so many creative people. In August of 2009, I opened my Etsy.com shop with vintage fabrics and patterns. Since then, I have added many fabric collections and precut bundles from a leading designer cotton distributor, Moda Fabrics. I have also built a solid reputation for providing outstanding customer service and satisfaction because I have treated my customers with the highest regard. As of January 2012, I have made over 1100 sales and I have a feedback rating of 100% positive.

During my degree capstone class at the University of Oregon, I had the opportunity to collaborate with three other team members on a working public relations plan for a local client. In the span of ten weeks we were able to draft, pitch and start implementation on a public relations plan for The Eugene, Cascades and Coast Adventure Center. Emily Forsha, our primary contact, complemented me and the rest of my team on our ability to quickly and thoroughly grasp the mission and challenges of her organization.

While I was a freshman at the University of Oregon, (1996) I was hired by the UO Cultural Forum on a part-time basis to handle their publicity. During the five terms that I filled this position, I improved my writing of press releases, wrote newsletters to keep the Forum’s publics current on upcoming events, and worked with local media to ensure these events were publicized. I was away on a study abroad program when the first official Publicity Coordinator position was filled, but was promptly asked to fill the position for my senior year when I returned from France.

At Western Shelter Systems, I collaborated with more than 25 employees and floor supervisors and wrote detailed work instructions for each area of production. These completed work instructions allowed the company to become certified for the ISO 9001:2008 Quality Management Program through a third-party auditor. In business terms, this meant that the company was then qualified to bid on more selective government contracts.

Within nine months of being hired by Oregon Supported Living Program, I had advanced to assistant manager and was charged with balancing the cash and savings accounts of each resident. At one point my director, who prided herself on finding errors, complained that she could find no fault with my residents’ money books!

All of these positions have contributed to my time management, writing, and creative problem solving skills.

Public Relations Work Experience

Sanourra's Fabric Love Eugene, OR, United States August 2009 to present Owner/Operator ·Build relationships with present and potential customers via Etsy circles, Etsy conversations, Twitter, Facebook, and email. The Oregon Fall Foliage Blog, managed by Travel Lane County Eugene, OR, United States                                                                                            June to September,  2011 Summer Intern

·Draft press releases and create blog content for the Oregon Fall Foliage blog while engaging tourists,

leaf peepers, and fall foliage fanciers through social media.

University of Oregon Cultural Forum Eugene, OR, United States                                                                                                    Sept 1998 - Jun 1999 Publicity Coordinator

·  Developed email newsletter and address database for long-term use

·  Designed and placed stack ads for Forum events

·  Wrote news releases and released event dates for various media weekly event calendars

Work History

Work History
Aug 2009 - Present

Owner/Operator

Sanourra's Fabric Love

·Marketed and sold fabrics, patterns, and handmade goods online

·Created reputation for excellent customer service with a rating of 100% positive feedback for 479 sales

May 2005 - Sep 2009

ISO 9001:2008 Administrator

Western Shelter Systems

·Implemented new quality management system in previously non-certified department, resulting in ISO certification of WSS shelter department through third-party agency

·Improved existing quality management system on a continuous basis through document updates and new work instructions

Apr 2001 - May 2005

Assistant Manager

Oregon Supported Living Program

·Trained and supervised over 14 staff members on all relevant Oregon Administrative Rules, medication administration records, and documentation of programmatic data for resident adults with developmental disabilities

·Created and implemented comprehensive individual support plans for all adult residents

·Liaised between administration, doctors, residents, and home staff

Skills

Skills

Customer Relations

Copy Writing

Writing content for news releases, customer communications, blogs, social media and all other aspects of public relations.

MS PowerPoint

MS Outlook

Twitter

Facebook

French Language

Adobe InDesign

Copy editing

Photography

HTML coding

Google Analytics

Adobe Photoshop

Microsoft Excel

Microsoft Word