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Work experience

Mar 2008Apr 2008

Senior Test Analyst

Macquarie Bank Limited

- Reviewing testing and business requirements for Virgin Personal Loan systems - Designing effective testing processes of the new functionality - Defining testing strategy and estimation

- Documenting test cases and test scenarios- Executing System Integration, End to End, UAT and Regression Test on various systems and interfaces (VMA and PV web front-end, LIXI lending industry XML initiative, ExpressOS front-office system, VEDA credit bureau system, SMS e-Acceptance system and MAX messaging platform) - Developing automation test scripts using web automation tool - Performing preliminary problem investigation - Undertaking defect management process - Monitoring and reporting testing progress

Sep 2007Mar 2008

SAP Senior Test Analyst

Australia Discount Retail Trading

- Developed test plan, test conditions and test scripts derive from Business Process blueprints, Functional Design requirements and Data Mapping documentations - Collaborated task in Master Data migration and preparation - Involved in environment preparation for readiness with BASIS and Corporate IT Team (SAP Clients, SAP Exchange Infrastructure (XI), EPM and FTP Server) - Collaborated with various vendors (SAP - CIBER and XI - FUJITSU Consultants), Business Process Analyst/SME groups and Project Management - Performed functional, exploratory and ad hoc testing - Managed defects and resolution processes using EPM tools (MS Project-Enterprise Project Management) - Utilized MS Access for XI input/output verification and validation - Performed QA/testing on: SAP IS Retail ECC 6.0, SAP Business Warehouse (B/W), SAP Business Intelligence (BI) Queries, SAP Exchange Infrastructure (XI) input/output, SAP Retail Store (SRS), SAP-POS Master Data Management (POS-MDM), SAP Security & Authorization, SAP Intermediate Documents (IDocs) generation / validation and various legacy enterprise applications (POS, STOCKMAN, TOLAS, SCOPE and dbEdix)- Performed volume and load testing on SAP batch process- Collected, monitored and analyzed volume and performance load metrics over time and interference with other batch processes

MODULES:

  • Logistic Master Data (Site Master/Article Master/Merchandise Hierarchy/Listing) (SIT and E2E)
  • Supply Chain (Purchase Order Management,Replenishment, Goods Receipt, Stock Taking, Merchandise Distribution (PUSH),Stock Transfers, Promotion Process, POS Sales & Returns, Warehouse Management and Business Intelligence) (SIT and E2E)
Sep 2006Sep 2007

Senior Test Analyst

Commonwealth Bank of Australia

- Creation and execution of test plans and test suites derived from functional and system requirements specifications- Verified complete Test Coverage Metrics (TCM) of existing and new functionality through collaboration with both Developer and Technical Business Analyst groups- Performed functional, compatibility, exploratory and ad hoc testing- Managed defects and resolution processes using various tools (Mercury IT Governance Centre, Quality Centre and Compuware TrackRecord)- Utilized SQL ad-hoc or pre-defined scripts/queries for data preparation, verification and validation on Oracle using TOAD and PL/SQL

PROJECTS:

  • Interest Rate Risk Management (IRRM) Package System/CommSee Release 17 (ST, SIT and E2E)
  • Collateral Management System for Retail Banking System/CommSee Release 16 (ST, SIT, E2E, Regression)
  • Status Tracker Process Services (Rule Engine Migration) for Consumer Lending (SIT, E2E and Regression)
  • Internet Banking Security Enhancement (2FA-Dual Factor Authentication NetCode and SMS) for CBA NetBank (SIT, E2E, UAT and Regression)
  • Mainframe system CIF/CPS/HL/TSO (SIT)
  • Legacy system BILO/MILO (ST, SIT and UAT)
  • Crystal Report (UAT)
Feb 2006Aug 2006

SAP Test Analyst

KPMG Australia

- Implemented best practice testing methodologies- Conducted System Integration (SIT) and User Acceptance Testing (UAT) on SAP R/3, ERP and WebDynpro production support patches, fixes and enhancements- Assigned as Testing Lead/Coordinator during SAP ERP migration project to coordinate several of testing modules- Developed test deliverables: test metrics, test scripts and test cases using Test Director 8.2- Involved in defect tracking, resolution and reporting; documented SAP production defect patches, fixes and enhancements using Remedy IT Service Management tool- Updated any changes to the Business Procedures documentation in KPMG IT Services intranet- Followed an ITIL approach and framework on change and configuration management- Coordinated cross-cell testing activities: patch installation, test environment set-up, data and application access, security role setup, sanity testing and interface dependency- Provided UAT walkthrough session to business testers

PROJECTS:

  • SAP R/3 Production Support: Job, Billing, CRM, Expense Management and Time Management modules (SIT, UAT and Regression)
  • Remedy Upgrade and Data Migration (SIT, UAT and Regression)
  • SAP ERP Migration: Job, Billing, CRM, Expense Management, Time Management, Training and Events, Account Payable and Receivable, HR/ESS and B/W Reporting modules (SIT, UAT and Regression)
Feb 2005Dec 2005

Test Analyst

Commonwealth Bank of Australia

- Analyzed system requirement specifications and developed manual test plans, test cases to cover overall quality assurance/testing

- Utilized Rational ClearQuest tools for defect logging, tracking and resolution

- Conducted functionality testing

PROJECTS:

  • Daylight R3.94 and R3.95 CommSee Home Loan (BAT and Regression)
  • Daylight R3.95 CommSee Personal Loan (E2E and Regression)
  • FraudCheck and VeriCheck (BAT and Regression)
  • Auto Decisioning System/Transact v4.0 and v4.2 (BAT and Regression)
  • Wealth Package and Package Variation Template (E2E and Regression)
  • PeopleSoft 8 Financial Management System - eVoucher (E2E)
Dec 2004Jan 2005

Test Analyst

Royal Australian Navy – RANTEAA

- Reviewed testing procedures for the new patrol boats owned by Royal Australian Navy based on Software QA/Testing process and methodology

- Setup test scripts and test cases

- Utilized T-Plan test management tool

PROJECT:

  • CPB (Armidale Class Patrol Boats) 1444
Nov 2004Nov 2004

User Acceptance Tester

Sensis Pty. Ltd.

- Executed manual test cases using Test Director 8.0 and reviewed test cases developed by other testers

- Performed testing of Siebel v4.2 application in Desktop and Tablet PC hardware platforms and Windows XP and Novell Network O/S platforms

- Identified and documented defects to ensure applications functionality

- Worked closely with Business Analyst and Developer to ensure application developed meets with the expected result

- Validated test results by crosschecking data in the back-end

PROJECT:

  • Customer Relationship Management (CRM) application using Siebel v4.2 in Windows XP and Novell Network O/S platforms for Desktop and Tablet PC
May 2003Nov 2004

Member Support Representative

America Online (AOL)

- Provided technical support to AOL dial-up and broadband members by applying sets of tools and procedures

- Assigned in executing functionality testing (UAT) of any new applications (call logging, knowledge management and billing system)

19952003

Management Information System (MIS) Manager

AIRFAST Indonesia

- Analyzed technology requirements for each business unit in the company

- Managed and coordinated User Acceptance Testing on corporate-wide applications

- Designed and documented business requirement analysis

- Established and implemented IT security policies, procedures, standards and guidelines to ensure appropriate protection and smooth operation of IT systems and information assets

Education

19982002

Master of Commerce (Information Systems)

Curtin University of Technology
19982001

Master of Information Systems

Bina Nusantara University
19901995

Bachelor of Information Management

Gunadarma University

Certifications

2006Present

Mercury Quality Centre 8.2

HP Mercury Australia
2005Present

ISEB/ISTQB

Planit Test Management Solutions Pty Ltd
Nov 2002Present

Citrix MetaFrame XP1.0 for Windows

Netassist Service Pte Ltd
20012002

Oracle 8i Enterprise

Oracle University
19971998

Novell Netware 4.1/4.11

Novell/Drake/Wahana Cipta Sinatria

Skills Summary

Business Applications

HR Management System (TPS & MCSB)

Accounting System (Sybiz Vision)

Aircraft Maintenance System (IAS)

Electronic Banking (Citibank)

Flight Plan (Jeppesen)

Siebel v4.2

SAP R/3 (Job, Billing, CRM, Expense Management and Time Management)

SAP ERP (Job, Billing, CRM, Expense Management, Time Management, Training and Events, Account Payable and Receivable, HR/ESS and BW)

SAP IS RETAIL ECC6.0 (SAP Business Warehouse (BW), SAP Business Intelligence (BI) Queries, SAP Exchange Infrastructure (XI) input/output, SAP Retail Store (SRS), SAP-POS Master Data Management (POS-MDM), SAP Security & Authorization and SAP Intermediate Documents (IDocs))

Peoplesoft 8 Financial – eVoucher

Remedy – IT Service Management (Change & Configuration Management)

Murex

Point of Sales

STOCKMAN (Stocktake Management)

TOLAS

SCOPE

dbEdix

LIXI (Lending Industry XML Initiative)

ExpressOS (Front-Office System - Lending)

VEDA (Credit Bureau System)

SMS (E-Acceptance System)

MAX (Messaging Platform)

Industries

Financial and Banking

Professional Services

Defence Force/Military

Media Advertising

Retail/Logistics

Consumer Lending / Internet Banking / Retail Banking / Premium Business Services

Network

Windows 2000 Server & Advance Server

Windows XP

Novell Netware 3.11/4.1/4.11/5

Citrix Metaframe XP 1.0

Operating System

Windows 98/XP/2000 Professional

Linux SuSe 6.1

Unix

MAC OS X

Database

Oracle 8i/9i/10g

MySQL

Microsoft SQL Server

XML

TOAD

Programming

Visual Basic 6.0

FoxPro

Microsoft Access 2000

Java

.NET

C/C++

P/L SQL

Test Tools

T-Plan

Mercury Test Director 8.0

Mercury Quality Centre 8.2/9.0

Mercury Quick TestPro

Mercury IT Governance Centre

Rational ClearQuest

Compuware TrackRecord

CASE Studio v.2.22 – Data Model Viewer

GUI Test Harness

MS Project Enterprise Project Management (EPM)

XMLSpy – XML Editor/Viewer

iMacro - Web Automatioon

JIRA

Report Writer

Crystal Report 5.0 and Crystal Report e-Portfolio

SAP B/W

Web Development

PHP

ASP

ColdFusion 4.5

Portal

SAP WebDynpro

SAP NetWeaver

SAP Enterprise Portal

Desktop Publishing & Graphic Design

Adobe Photoshop 6

Adobe PageMaker 6.5

Macromedia Dreamweaver MX

Macromedia Fireworks MX

Office Automation

Microsoft Exchange Server 2000

Microsoft Office XP/2000

Norton Antivirus 8 Corporate Edition

Microsoft Vision 2000

Microsoft Project 2000

Cheyenne HMS Backup System

Hardware

Desktop PC

Notebook

Tablet PC

PDA

Hub/Switch

Router

Firewall

Interest

Photography, Reading and Traveling

Technical Skills

Software Systems: SAP R/3, SAP ERP ECC6.0, SAP WebDynpro, SAP NetWeaver XI, SAP Enterprise Portal, SAP B/W, Siebel v4.2, Peoplesoft 8 Financial, Remedy, Murex, Point of Sales, ExpressOS (Front-Office System), Crystal Report 5.0, Crystal Report e-Portfolio Testing Tools: Mercury Quality Centre 8.2/9.0, Mercury Test Director 8.0, Mercury Quick TestPro, Mercury IT Governance Centre (ITG), Rational ClearQuest, Compuware TrackRecord, CASE Studio v.2.22 – Data Model Viewer, iMacro, JIRA Operating Systems: Windows 98/XP/NT/2000/Vista, Linux SuSe 6.1, UNIX-Sun Solaris, MAC OS X, MS-DOS Databases: Oracle 8i/9i/10g, Microsoft SQL Server, Microsoft Access, MySQL Programming Languages: Visual Basic 6.0, FoxPro, Microsoft Access 2000, Java, .NET, C/C++, P/L SQL Test Phases/Strategies: System Integration, System, Regression, User-Acceptance, End to End, Verification and Validation, Ad-Hoc, Explanatory, Load/Volume, Performance, White Box, Black Box App/Web Servers: Weblogic 8.1, Apache, Tomcat Web Development: PHP, ASP, ColdFusion 4.5 Other: MS Office, TOAD, MS Project Enterprise Project Management (EPM), GUI Test Harness, XMLSpy

Objective

Software Quality Assurance (QA)/Test Analyst professional with over thirteen years (13) of experience in IT industry including six (6) years cumulative manual and automated testing experience with wide variety of industries, projects and environments. Strong knowledge of Software Development Life Cycle (SDLC) and proficiency with various testing phases using V-Model methodology. Expertise in quality assessment/testing Web-based and Client-Server/Multi-Tier application, Enterprise Application (SAP ERP & R/3, Siebel and Peoplesoft), Mainframe, Database and related projects on Windows, Macintosh and Unix/Linux operating systems