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Survey Programming professional with 7+ years of experience working on ConfirmIt, SPARQ and Decipher. With deep understanding of best survey design practices for device compatibility and optimal respondent engagement. Serving as technical consultant for custom developments and new product implementations. Passionate about innovative technologies in market research.

Specialties: HTML, CSS, JavaScript, jQuery, Python, PHP, SQL

Work History

October 2014Present

Associate Manager, Survey Programming

Research Now
  • Consulting clients on potential projects and different ways of survey design that suit their needs
  • Adapting the development approach depending on the research goals defined by the client's requirements
  • Heavily involved with programming pricing before quotes are sent to the clients
  • Focusing on building mobile friendly projects with the aim of reaching wider audience
  • Daily involvement with custom development employing variety of skills including HTML, CSS, jQuery, PHP, Python
  • Working on high complexity projects involving max-diff, conjoint, segmentation and algorithm calculations
  • Exceeding performance and productivity targets
  • Liaising with different teams - Project Management, Data Processing and Sales on finding ways to improve the synergy
  • Leading, inspiring and motivating a team of 6 programmers
  • Mentoring junior team members and organizing workload
  • Setting and following up on yearly objectives, preparing annual reviews and performance reports
  • Training new starters and monitoring their progress, supporting them to perform at the highest level
  • Focusing on process auditing and performance improvements through automation and adoption of new technologies
  • Developing applications in Python to run team reports used for tracking progress and identifying areas of improvement

August 2011September 2014

Senior Survey Programmer

Research Now

  • Program and provide support for online surveys using ConfirmIt
  • Working closely with project managers to ensure excellent service is provided to the client to achieve high customer satisfaction
  • Using different tools(Excel, XML and etc.) for data validation making sure it's error free to provide more accurate research reports

April 2008February 2011

SPARQ Programming Manager

Lightspeed Research

  • Managing a team of survey programmers taking care of custom panels for different clients, including some of the largest companies in the world
  • Using my knowledge of market research and survey programming to achieve team's quality objectives-communicate, implement, monitor, and continuously improve
  • Develop my team through ongoing recognition and coaching, and by conducting effective performance reviews
  • Contributing to the Programming Department's quality targets by sharing team members when required.
    Setting high expectations when working with clients to ensure impeccable customer satisfaction
  • The main responsibilities of the team supervised by me included supporting and scripting surveys, and managing e-mail campaigns for the custom panels that were hosted on the VisionCritical platform SPARQ

Technical Skills



September 2011September 2012

MSc Business Information Systems

University of Westminster

  • Requirements & System Modelling
  • Architecture, Design and Deployment of Information Systems
  • Database Languages - PL/SQL
  • Research Methods and Professional Practice
  • Data Management and Repositories
  • Statistics and Operational Research

March 2011 July 2011

MSc Student Exchange

Southampton Solent University

Statistics and Operational Research

Java Applet for Visualization of Advanced Search Algorithms

September 2010September 2011

MSc Business computing

Technical University Sofia
September 2006July 2010

BSc Computer Science

Technical University Sofia

Hobbies and Interests

Full Driving License