I look at every situation as an opportunity to learn. Problems in communication impact daily business operations dramatically. Even the highest levels of technology cannot replace or substitute the need for clear and precise business communication.
May 2009 - Present
National Admissions Advisor
Advise and educate prospective students in program offerings.
Identify good candidates for application through active listening and problem solving.
Team Lead / encourage and assist department in meeting weekly and monthly goals.
Recognized with several awards for outstanding achievement, performance and team building.
Serving on the Strategic Planning Committee for Public Relations and Marketing which serves a school wide growth initiative.
Jun 2006 - Jun 2009
ITT Technical Institute
Respond to inquiries, via email or telephone, from prospective students.
Advise student in program choice.
Guide the student through the interview process, testing, then assist in the application process.
Schedule, coordinate and present the school at career fairs and high school college visits.
Awarded top honors for highest student enrollment and retention 2006
Aug 2005 - May 2006
Designed computer configurations for nationally contracted accounts.
Active listening skills required.
Promote Dell Financing options.
Achieved highest close rate (100%) during back to school promotion.
Apr 2009 - Apr 2011
Masters of Art
Sep 1983 - May 1987
Bachelors of Art
The assignment required one slide that would relay in a dramatic manner a single message. I also included a presentation that I think demonstrates how stale verbal and nonverbal communication can become. It is counterproductive and not the path to success.