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Summary

An analytical and creative thinking professional with more than 20 years experience in the banking industry. An experience Auto Finance specialist, passionate in credit assessment of car loan applications. Seeking new challenge abroad with better pay for better standard of living.

Objective

To enhance my skills and further my career by filling the suitable position in well-established organization with better income for better standard of living.

Skills

Credit Assessment
Attended Branch Managers workshop in 2010 held by RHB Bank Berhad at RHB Bank Training Center. 72 hours workshop to strengthen all Branch Managers Credit Assessment skills.
Microsoft Words
Microsoft Excel
Microsoft Power Point
Microsoft Power Point is my main assistance during my tenor in the banking line especially in my meeting with the Senior Management for my monthly presentation to them.

Work History

Jun 2012Current

Free Lance Social Media Manager

Self Employed

Managing business owners social media accounts. My services inclusive of creating of social media accounts, updating and posting activities in business owners social media accounts and advertisement creation in  business owners social media accounts.

Jan 2010Apr 2012

Senior Manager- Auto Finance

RHB Bank Berhad

Corporate Title  Senior Manager - Auto Finance & Leasing Division

Attached to one of the top 5 bank in Malaysia - Auto Finance & Leasing Division.

Managed the business center (attached to the bank premises) with 25 subordinates. 

Oversaw the daily operations of the center which include but not not limited to loan processing, loan disbursement, loan recoveries, customer service and cross selling activities of other bank products.

Approve loan applications under Discretion Power or recommend to higher authority for cases exceeded Discretion Power.

Responsible to the center business development which include solicit new business clients and establish business rapport with existing clients which mainly are new and used car dealers.

Supervised the performance of the marketing teams which include staff coaching and motivation towards achieving the individual goals.

Monitored client issues and assisted in getting prompt resolutions for same.

Coordinated with clients and provided necessary support to clients at trivial situations.

Ensured staff members work in compliance to required service standards.

Supervised working of staffs and developed ways to increase profitability of sales process.

Analyzed products and policies and recommend changes to maximize profitability.

Jan 2008Dec 2009

Business Center Manager

RHB Bank Berhad

Corporate Title : Business Center Manager - Auto Finance 

Promoted to a Manager in 2007 and transferred to Kuantan, Pahang, Malaysia

Set up a new business center for the bank ( Auto Finance Division)

Responsible to the center business development which include recruiting new and used car dealers in Pahang to be as bank panels dealers.

Managed the daily operations of the center which include but not limited to loan processing, loan disbursement,customer service and cross selling activities of other bank products.

Led the center to be the new best center in the country for financial year ended 2009/2010 and promoted to a Senior Manager in 2010.

Jan 2003Dec 2007

Senior Executive

RHB Bank Berhad

Corporate Title : Senior Executive - Credit & Marketing -Auto Finance

Marketing and sales of Hire Purchase products with individual monthly budget of RM 3.0 million.

Credit assessment and processing of loan applications for Discretionary Power Holder approval.

Involved actively in the branch business development which included recruiting new dealers and maintaining good business relationship with existing dealers.

Handled customers queries personally or via phone.

Assisted Branch Manager in other tasks given by the Branch Manager.

Promoted to a Manager in 2008.

Mar 1996Dec 2002

Marketing Executive

Hong Leong Finance Berhad

Corporate Title - Executive

Marketing and sales of Hire Purchase products with individual monthly budget of RM 2.5 million.

Credit assessment and processing of loan applications for DP Holder approval.

Handled queries from dealers and customers.

Assisted Branch Manager to any tasks given by the Branch Manager

Jul 1989Jan 1996

Clerk

Mayban Finance Berhad

Attached to the Auto Finance Credit & Marketing Department.

Credit assessment and processing of loan applications.

Handled queries from dealers and customers.

Performed all clerical works and other tasks given by the Supervisor.

Education

Jul 1987Dec 1988

Pre University Course

University Malaya

Attended matriculation course (pre university ) but quit due to financial problems.

Jan 1982Dec 1986

High School Certificate

Undang Rembau High School

Completed High School in 1986.

High School Certificate - First Grade with 15 aggregates.

References

Soffi Azlina Mohd Noor

My sister in law who is a Staff Nurse, resides and settled down in Scotland.

Kamaruddin Jonid

My ex Superior while I was at Mayban Finance Berhad . He has been as my friend ever since 1989.

Interest

Hobbies include :-

Internet Surfing

Football

Swimming