Objective

Looking for a suitable systems administrator position with an exciting, innovative and ambitious company that offers room for progression.

Summary

Objectives: To work in an Information Technology department providing systems and network administration, helpdesk, and help share the IT department`s responsibilities as a Team Player.

Specialties: 

  • Over 20 years of hands-on experience in technical consulting, solutions design, extensive desktop support, helpdesk and systems and network administrator.
  • Expertise in the building and documentation of installations, topologies, operations, lab, security, incident response, and backup procedures.
  • Combine strong technical skills, troubleshooting and problem resolution skills, with superior communication and customer service skills.
  • Possess keen computer knowledge and technical skills associated with a wide range of software applications and peripheral equipment.
  • Implemented, supported, and managed network devices such as switches, routers and firewalls.
  • Virtualization experience in VMware and Hyper-V.

Certifications: Cisco Certified Network Associate (CCNA) - Cisco ID: CSCO11939498

Microsoft Certified Professional (MCP) - MCP ID: 10396443

Work History

Work History
Feb 2010 - Present

SYSTEM AND NETWORK ADMINISTRATOR

J.P.M & ABREU, LDA
  • Provide clients with on-site networking, server NT-2012, desktop XP-8 & helpdesk support, plus custom built workstations and servers;
  • Design disaster prevention/recovery plans, configure small/medium sized business networks for LAN/WAN/VPN/Wireless/Firewall/Remote Access connections;
  • Install and/or upgrade system hardware and software, create RAID arrays, share files and printers, recommend hardware/software purchases, and ensure superior customer service;
  • Virtualisation experience in VMware and Hyper-V;
  • Train personnel within the Organization to use office automation hardware and software;
  • Create and implement software images of all servers utilizing Shadow Protect Server Edition and storing their images on local and remote Server.
Oct 2009 - Feb 2010

Software Testing Technician

Globalsoft
  • Designed and documented all custom components of the test solution and created test procedures and reports for qualification, acceptance, and design verification tests as needed.

Jan 2001 - Dec 2002

Printer Technician / IT Technical Support

Luma, SA

Responsible for troubleshooting, repairing, and testing of CRT monitors, printers and PCB´s.

Jan 1998 - Dec 2000

Hardware Technician

Micrograf

Responsible for repairing, and testing of printers and computers.

Education

Education
2015 - Present

Master in Sciences in Informatics Engineering

Technology School (EST) - Polytechnic Institute of Cávado and Ave (IPCA)

Informatics and Computing Science including fundamental theoretical aspects, specification, design, representation, distribution and exploitation of Information System and the integration of information technologies in organizations.

Skills

Skills

Backup and Restore

Knowledge & understanding of backup technologies & disaster recovery methods.

Hardware

Instalation,maintenance and configuration of PC and Printers.

Network

Instalation and configuration of Routers, Switches.

WSUS implementaion

Design and implemention of WSUS server.

OFFICE TOOLS

MS OFFICE 2003-2010  / Office 365

Linux

Installation, configuration and maintenance: Ubuntu  

MS Exchange 2003/SQL 2021

  Implementation and configuration: MS SQL and Exchange Server  

ITIL Fundation V3

Implementation of ITIL Fundation V3  

Windows Desktop

Installation, configuration and maintenance: Windows Desktop XP-8  

Virtualization

Installation, configuration and maintenance: WmWare Workstation, player, ESXi 5 and Hyper V    

Windows SERVER

  Installation, configuration and maintenance: Windows 2000 – 2012R2 : DCHP, AD, WSUS, DNS, FTP, SHARED FOLDERS. 

References

Gisela Tavares dos Santos

Supply Chain Management Senior Consultant / Independent Training Professional

Jorge has a clear sense of excellence in providing internal custormers' service. Always available and restless in finding value added solutions for all the questions, dificulties and improvement requests placed by IT users at Tebe.  He's a great team player and colleague, very focused in attaining goals and has great skils of project management.  He's a high valueprofessional for any organization.

August 14, 2009, Gisela worked with Jorge at Tebe - Empresa Textil de Barcelos

Pedro Sousa

Experienced Continuous Improvement Specialist

Jorge is a pleasure to work with, combining his positive and enthusiastic personality, professionalism and continuous desire to learn and improve. I would recommend Jorge without hesitation.

August 26, 2009, Pedro worked directly with Jorge at Tebe - Empresa Textil de Barcelos

Interest

Desire to continuously learn and develop skills

Keen interest in working with new technologies

Professional networking

Network and Computer Security

Languages:

Native Language: Portuguese

Fluent in English (written/spoken)

Certifications

Certifications
2014 - 2017

Microsoft Certified Professional (MCP

Microsoft

Microsoft Certified Professional (MCP) - MCP ID: 10396443

Nov 2012 - Nov 2015

Cisco Certified Network Associate (CCNA)

CISCO

Certifications: Cisco Certified Network Associate (CCNA) - Cisco ID: CSCO11939498