Chao Chen



Database Research

Can quickly find useful data, journal and scholar article to support my research paper. 

Microsoft Office


Fluent in Chinese Mandarin in addition to English.

Customer Service

Communicate with customers to meet their needs and wants.   Offering Customer great shopping experience.


Volunteer at Boys and Girls Club of North Tempe Branch, Tempe, AZ

Serve as a tutor to help student's homework.

Take care of the student during outdoor activity time.

Teamwork for different classes

Contact each team member to schedule meeting time every week.

Work together to solve the problem, learning and enhance the knowledge through teamwork.


Received Maricopa Grant-Student Success Scholarship, Spring 2013

President's Honor List of Mesa Community College, Spring & Fall 2013


Chinese Painting

Tutor math 

Teaching Chinese


Work History

Work History
Nov 2011 - Present


AA Wholesome Bakery

·Trained new employees how to greet, introduce and offer sample for customer. Guide employees how to                  effectively handle cash, credit/debit card and write cake orders either in person or through the phone.

·Identified and resolved problems without supervise, received award of 'outstanding employee of the Year'.

·Patient listener to collect customer's feedback during new product introduction level, good interpersonal    skills, and self motivated

·Working with people of diverse backgrounds and cultures.

.           Focusing on develop good relationship with customers.

Dec 2011 - Dec 2013


Panda Express

·Took orders and handled customer issues by phone in the most courteous manner to maintain customer                  satisfaction

·Developed good communication and interpersonal skills by listening to customers and understand their                     needs

·Highly skilled in using cash registers and calculate the price of items that customers needs. 


Jan 2014 - Present


Arizona State University

W.P Carey School of Business

Expected of Graduation December 2015

May 2010 - Dec 2013

Associate Degree

Mesa Community College