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Professional experience

06/201801/2019

Sales Supervisor

Sprint 

• Managed daily sales floor operations to deliver an outstanding store experience that improved customer loyalty and strengthened the Sprint brand.
• Effectively partners with customers and co-workers to resolve complex customer situations.
• Conducted weekly observations and provided effective feedback to sales consultants as they execute Sprint’s products and services and sales process to maximize performance.
• Acted as a subject matter expert to provide ongoing training and awareness of Sprint’s products, services and promotions to sales consultants to maximize Sprint-customer connections; save our customers money; personalize their experience; and protect their investments.
•Assists the management team to achieve and exceed key performance objectives, including sales and customer satisfaction goals.
• Assists in sales transactions as required by providing a total sales solution to our customers, for any of their wireless/mobility needs with minimal wait times.
•Received training in their curriculum path to further their skills and career opportunities.

12/201706/2018

Retail Consultant

Sprint

Worked 30hrs a week for 6months as a Retail Consultant while managing a restaurant full time. After finishing #1 in sales in the district for a full quarter I was offered a Sales Supervisor job. 

03/201306/2018

Shift Manger

Panda Express Restraunt Group

As a Shift Manager I was responsible for performing all General Manager duties in the absence of the GM and provided exceptional guest experience while upholding Panda’s Mission and Values! Developed and assist the GM in promoting an empowering environment in the store.

Directly works with the Area Coach of Operations, Multi Unit Manager, Training Leader, other General Managers that are in our assigned area, as well as my store’s General Manager on the dayto-day basis through e-mail, phone, and area meetings Responsible, in part, for coming up with strategies so that the store can achieve financial targets, work safety, successful operations, and community outreach Administrative duties such as financial and inventory reports, scheduling, food and supply ordering, administration of schedules, payroll, heavy e-mail correspondence, and data change/entry Regularly coordinate and attend pre-shift meetings, training classes, and seminars.

02/201307/2013

Sort Observations 

FedEx Ground

• Assisted with warehouse related work such as stocking and inventory control                 • Manage cycle counting and inventory control procedures                                                   • Move and store materials and products• Stack materials in accordance to instructions  • Pack and seal products and materials • Assist with unloading trucks

Leadership

Community 

Field Captain: Odessa Outlaws

Abilene Cactus Lions Club

Abilene Bicycle Club

References 

Sprint References
  • Isiah Green (325)603-4400 Store Manger 
  • Eric Rangle (325) 691-5775 Assistant Manger 2nd Sprint location in Abilene.
  • Branden Rodriguez (325) 518-2298 Operations Manger

 

Panda Express References
  • Maria Supis (972) 338-4978 General Manager- Panda Express (Roanoke, TX)
  • Brenda Cantu (956) 739-0150 Regional  Manager- Panda Express (Lubbock, TX)
  • Du Do (682) 554-0775 General Manger- Panda Express (Cleburne, TX)
Personal Business References 
  • Philip Cirwithian (469) 223-8236             Netfix Support Center - Team Manager
  • Michelle Marin (661) 904-4280                  Prairie Dog Products - Inventory Specialist
  • Kay Earley (903) 445-7844                              First Finical Bank - Loan Collector