I'm a member of the Partner Response Team's New Accounts/Transfer Deficiency Department in TD Wealth Management Operations. The main focus of our department is to provide solutions for our partners and clients in resolving deficiencies for account openings and transfer matters.
Specifically, I am responsible for escalated account openings, transfer issues with OFI. I provide resolutions to our clients and TD Partners for TD Wealth Management Discount Brokerage and Financial Planning accounts. I am also responsible for special cases involving Qualified Intermediary Compliance projects and projects on account maintenance with potential American Resident/Snowbirds.