Phillip Smith

Phillip Smith

Work History

Work History
Dec 2007 - Dec 2008

Area Manager

WebKraft Wireless/XPInternet
• IT Technician, install subscriber modules, cable installation, troubleshooting connection • Network outage troubleshooting, router set-up, radio frequency interference issues • Customer service for 300 client organization, set up accounts, billing and collections
Aug 2005 - Mar 2006

Assisted Living Facility Administrator

Hampton Manor at Deerwood
• Responsible for daily operations of facility, supervised 17 staff and 33 residents • Ensured state requirements and corporate policies • Established administrative procedures for operations in new facility
Aug 2003 - Aug 2005

Case Manager

TimberRidge Nursing and Rehabilitation
• Administrated psycho/social assessment, discharge planning, coordinated care between all health care providers. Primary patient advocate. • Provided information to patients and families regarding insurance, Medicare, Medicaid and other community resources.
Jun 2000 - Jun 2003

Assistant Patient Administration Department Head

United States Navy-Naval Ambulatory Care Center

• Assisted and educated 17 Clinic Nurse Managers in proper business practices pertaining the Navy's Composite Health Care System (CHCS) including proper data entry, data quality issues and proper utilization of generated reports.

• Assisted the Federal Coordination Center Coordinator with National Disaster Medical System (NDMS) implementation within the New England Arena. (post 9/11 implementation of a database to track wounded civilians during a national crisis)

Mar 1998 - May 2000

Chief Operations Officer

United States Navy- 2nd Medical Logistics Company

• Oversaw the assembling of medical supplies for deploying United States Marine Corps forces.

• Supervised 100 personnel and 4 middle managers.

• Responsible for an annual budge of 1.9 million dollars

• Implemented a computerized Prime Vendor Interface decreasing shipment and receiving time by 40%

• Oversaw the ordering, receiving and assembling of 1.3 million dollars in medical supplies in a 72-hour period in support of forces deploying to Kosovo.

Jun 1983 - Feb 2000

Hospital Corspman

United States Navy- Various

Duty Stations and assigment prior to 2000:

• Division Officer- USS Fort McHenry (LSD-43) Sasebo, Japan 

• Instructor- Naval Undersea Medical Institute Groton, CT

• Customer Service Representative Naval Hospital Pensacola FL

• Phamacy Technician Naval Hospital Pensacola FL

• Hospital Corpsman USS Iowa (BB-61) Norfolk VA.


2008 - 2009

New Horizons Computer Learning Center

• CompTIA A+ Certification 12/08• MCTS (Configuring Windows Vista) 12/08• CompTIA Network+ 1/09• MCSA- 5/09.

2006 - 2008


Jun 1983 - Dec 1999




Task and Project Management

Effective “coach” style manager balanced with the ability to delegate effectively. Have held several management support roles (i.e. Administrative assistant positions)

Conflict Resolution

Have experience in teaching of Anger Management.  Several positions which required conflict resolution, and change management skills.  

Microsoft Office Suite

Expert in Word, Excel, PowerPoint, Outlook.  Proficient in Access and Visio.


55 wpm


Summary of Qualifications and Objective

Although my background is in Healthcare Administration, my 20 years experience in the United States Navy and 30 years of personal experience working with computers will be a great benefit to my next employer.

  • Seeking Network Administrator or other computer position in Information Technology also interested in Healthcare Infomatics
  • Over twenty years experience in administrative positions
  • One year experience in IT Technician position for Internet Service Provider company
  • HoldAS degree in Computer Information Technology-Software
  • A+, Net+, MCP(Vista), MCSA 2003.
  • I have a strong work ethic, ability to lead or follow, excellent verbal and written skills, adaptive, strong sense of team, and exceptional time and project management abilities.


I am a family oriented man who enjoys racquetball with my son, spring and open-water diving with my girlfriend, and spending time with friends.I try to do something for my mind, body and spirit everyday.  I love to read and don't have a working TV at my house(much to my 16 year old son's dismay who visits me on the weekends!)

Thanks to my Navy retirement and the Montgomery GI Bill I have been a full-time student for three years while I gather up the new tools for my next career as a Network Administrator. It's been quite a trip being a 40-something student but I'm now able and ready!