Phillip  Fitzlaff

Phillip Fitzlaff

Work experience

Work experience
Jul 2012 - Jun 2014

Day Treatment Counselor / QMHA

Desert Rose Behavioral (Formerly Rainbow Family Services)
  • Facilitated therapeutic services for adults and children in group settings.
  • Coordinated the Adult and Child Day Treatment programs. 
  • Created and assembled day treatment plans.
  • Aided in the creation of the Peer to Peer program.
  • Aided in the creation of the company’s marketing plan.
  • Aided in the creation of the client work program.
  • Facilitated Basic Skills Training and Psycho Social Rehabilitation
  • Facilitated field training of new Q.M.H.A’s
  • Created the budgeting and scheduling of the Desert Rose/Blind Center partnership.
  • Attended ISP meetings with adult clients.
Mar 2012 - Aug 2012

Psycho Social Rehabilitation / QMHA

Heads Up Mental Health
  • Attended Therapy Sessions with client when applicable.
  • Assisted client care with therapists.
  • Provided Parent education.
  • Counseled clients in accordance to the treatment plan.
  • Trained newly hired PSR workers.
  • Facilitated communication and social skills training.
  • Documented services for Medicaid reporting.
  • Facilitated Basic Skills Training and Psycho Social Rehabilitation
  • Attended ISP meetings with adult clients.
May 2009 - Jun 2011

Program Manager & Community Liaison

Helping Hands of Vegas Valley
  • Presented Powerpoint presentations at Senior Seminars.
  • Counseled clients on available resources.
  • Administered intake and assessment of pantry clients.
  • Increased food pantry clientele from 40 a month to 200 a month.
  • Increased transportation clientele from 25 a month    to 300 a month.
  • Educated future clients about program options.
  • Directed client interviews for program placement.
  • Assembled video presentations to market programs.
  • Established photography sessions for the Board of Directors and events.
  • Coordinated food orders through 3 Square Food Bank and USDA.
  • Produced monthly state and local reports.
  • Strengthened the Food Delivery Program by fine tuning procedures and pipelines.
  • Lectured at various public speaking engagements.
  • Directed volunteers and interns.
  • Founding member of the Marketing Committee 
Jan 2011 - Jun 2011

Internship/Intake and Assessment

Desert Regional Center
  • Attended IAC Meetings where cases are presented.
  • Discussed cases and increased individual needs.
  • Assisted in DRC Intake Interview.
  • Compiled DRC applications via phone.
  • Evaluated applicant packets for completeness and    Intake Processing.
  • Surveyed case documentation with DRC Psychologist.
  • Assisted DRC Service Coordinator with exploring    service options for an individual with a developmental disability.
  • Performed Plan Writing for individuals.


Jun 2014 - Present

Social Work

Walden University

Advanced degree in Social Work.

Jan 2012 - Jun 2013


University of Phoenix

Advanced degree in business administration. 

Apr 2007 - Jun 2011


University of Phoenix



Neuro Feedback

Plan Writing