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Work experience

Mar 2015Present

Senior HR Consultant (Benefits, LOA Management)

Tides Foundation

Serving as primary point of contact for all Tides employees regarding LOA, FMLA, state mandated programs, short and long term disability, and workers’ compensation.

  • Educate employees and managers on leave eligibility, length and types of leaves, HR policy, and return to work procedures. Estimate pay for employees, considering vacation and sick time combined with other benefits.
  • In charge of full management of workers’ compensation program including filing claims, corresponding with Travelers Casualty, and gathering proper documentation.
  • Responsible for administration of employee benefits. Sustaining contact with providers (Kaiser, Cigna, Transamerica, Flex-Plan, VSP) and employees to facilitate complete utilization of plans for all employees. Handle benefit inquiries and complaints to ensure quick, equitable resolution.
  • Process enrollment for all new hires and maintain benefit records in ADP Workforce Now and resolves benefit information systems inquiries. Reconcile benefits accounts by preparing and approving billing statements.
  • Ensure compliance with statutory rules associated with benefit plans, federal and state requirements, and Tides SPD.
  • Assist in frequent evaluations of internal and external administrative processes.
May 2014Sep 2014

HR Consultant

Kaiser Permanente / The Permanente Federation

The Permanente Federation LLC provides governance and policy direction to the Permanente Medical Groups.

Contract position. Coordinated effective administration and communication of all company benefit plans and programs, including open enrollment, recruitment, employee relations, new hire onboarding, auditing, and leave management.

  • Performed orientations and exit interviews as needed, administered terminations, transfers, promotions, and benefit services, e.g.,  health & wellness, retirement, worker’s compensation, COBRA, Flex and Commuter Spending.
  • Managed all LOA processes, including counseling employees regarding filing claims, PTO and ESL accrual, leave laws and potential implications. Facilitated communication with HR staff, managers and disability carriers. Also, designed and launched new FMLA projected time line charts.
  • Performed internal HR audits, researching part-time worker benefit status and 401(k) enrollment. Coordinated course of action in adjusting employee contributions. Provided frequent support and guidance to employees.
  • Ensured compliance in federal and state requirements with HIPAA, COBRA, FMLA, ADA and FLSA.
  • Processed benefits transactions and consulted with outside vendors: Vanguard, UNUM, Delta Dental, and MetLife.
  • Reconciled all monthly benefit bills; reported findings to Payroll. Completed extensive data entry in HRIS system.
Jul 2013Apr 2014

Sr. Compensation Analyst

Pacific Gas and Electric Company

Contract position. Duties included:  Conducting pay analysis using statistical modeling in support of Compensation Managers and HR Business partners • Coordinating data collection and research across multiple lines of business • Preparing OFCCP (Office of Federal Contract Compliance Programs) auditing for equal pay and employment, requiring a finalized analysis examining employee compensation data and performance solutions • Developing analysis reports • Creating and managing project timelines; ensuring completion of all deliverables and deadlines • Implementing Career Tracks initiative in amending multiple company job descriptions. • Utilizing SAP software system.

  • Over 5,000 employees were reviewed for fairness in equal pay. Met all deadlines.
Dec 2012Apr 2013

Benefits Administrator

University of San Francisco

Interim contract. Responsible for third party administration of daily employee benefits programs/processes, including enrollment of faculty and staff in all health and welfare plans (medical—Blue Cross, Kaiser, UnitedHealth—Delta Dental, VSP vision, CIGNA Life, Fidelity Investments retirement, COBRA & FSAs (Benesyst). Additional functions include research, documentation, reporting, systems interface, project management and process improvement. On-the-job skills include meeting all deadlines, confidentiality, effective customer service, maintaining positive and respectful relationships with co-workers, faculty and staff, and astute application of HRIS Banner database system.

Sep 2012Oct 2012

Human Resources Manager

Citizen Engagement Lab/Express Staffing

Interim contract. Hired as HR Manager in a growing 58 person non-profit organization to develop processes and procedures for the recruitment of new staff, establish benefit programs and introduce open enrollment, and oversee computer filing systems related to applicant tracking and benefits management.

Sep 2009Aug 2012

Human Resources Analyst/Benefits Specialist

Kaiser Permanente

For all nine national regions covering 180,000 employees, processed and resolved employee benefit transactions related to ongoing employee changes and new hire enrollment, including Medical, Dental, Life Insurance, and Flexible Spending accounts. Responded with accuracy and timeliness to new hire updates, employee requests, and personal status changes according to established policies and procedures, collective bargaining agreements and state laws. Entered and retrieved employee data utilizing Oracle/PeopleSoft 9.1 HRIS application.

  • Conducted case management to meet employees' needs. Resolved escalated employee calls and inquiries.
  • Collaborated with Compliance, Benefits Administration, and Training Management to improve transaction procedures. During roll out of new benefit programs, tested implementation of HRIS system for user acceptance. Prepared PowerPoint, PS Query, and Excel reports. Trained new employees in benefits case management.
  • Wrote job aids, documentation and procedures for daily workflow processes. Implemented new guidelines for effective team meetings. Re-designed benefit forms for efficient processing.
  • Accountable for demonstrating the knowledge, skills and abilities necessary to provide excellent and culturally sensitive service to staff, employees, contracted providers and vendors.
Feb 2007Apr 2008

Human Resources Generalist

Conestoga-Rovers & Associates

For global environmental engineering firm, recruited for entry through managerial level staff in 10 locations across four states. Assisted in procuring 75 new employees within one year to support the organization’s 30% growth in Western Region. Through third party administration, processed health & welfare benefits for 205 full-time employees.

  • Communicated and executed distribution of materials for open enrollment for medical, dental, flexible spending and wellness plans. Served as contact for plan vendors and third party administrators. Distributed materials for benefits orientations, open enrollment and summary plan descriptions. Supervised 2 administrative staff.
  • Organized the tracking of performance evaluations, and assisted Regional HR Director with annual performance reviews. Handled transactions for LOAs, Workers' Comp, and 401(k) benefit plans.
  • Maintained HRIS system (PeopleSoft 8.8) and managed integrity of employee files.
  • Interviewed qualified candidates, guided line managers on employee issues, created and distributed offer letters, composed and edited job descriptions and specifications, revised Employee Handbook, and implemented procedures on applicant tracking, background checks and drug testing. Handled H1B and other work visas for selected international candidates. Conestoga-Rovers is based in Canada.
  • Coordinated new hire orientation. Made significant contributions to improve HR systems and organization by boosting published job listings, reducing travel expenses by 25%, and streamlining reference checks.
  • Knowledgeable in EEOC, INS, ERISA, ADA, and COBRA response and regulatory compliance.
Jan 2003Mar 2006

Project Analyst

Raymundo Engineering, Walnut Creek▪

Multi-discipline engineering firm specializing in natural gas facilities. Clients included PG&E, Calpine, & SMUD. Developed and presented cost analysis and financial reports for design engineering projects. Evaluated budget capacity and account risk for supervising engineers.

  • Managed computer accounting system, prepared monthly billing reports, processed change orders, and monitored all financial records. Performed reconciliation accounting functions on a monthly basis.
  • Improved dispatch and handling of invoices, resulting in cost savings. Reported documented discrepancies.
  • Created Excel custom reports, constructing formulas, building spreadsheets and merging data.
  • Coordinated procurement from supply vendors and assembled job books for clients.
Sep 1998Jul 2002

Administrative Director

John F. Kennedy University

Responsible for the day-to-day management of four graduate programs (Graduate School of Professional Psychology), requiring skillful collaboration with a staff of 70 (program directors, faculty, and office personnel), administering doctoral student services, hiring new employees, arranging course scheduling, interfacing with facility coordinators, and supervising six administrative personnel.

  • Teamed with Human Resources in recruitment, new hire orientation, candidate interviews, applicant tracking and screening, benefits administration and advisement, policy instruction, and performance assessment. 
  • Served as consultant to faculty for health, life, and retirement benefits plan enrollment.
  • Participated in design of academic needs analysis and development of fiscal and quarterly budgets. (Reduced purchasing expenditures by 30%.) Compiled weekly payroll data from time sheets, including vacation and PTO.
  • Initiated multiple process improvement projects, including defining new procedures for administrative functions, enrollment management and faculty planning coordination. Devised weekly reports.
  • Directed the design and development of professional website from initial content to production and publishing, improving school’s visibility and community presence. Researched/edited all published material.
  • Created Excel custom reports, constructing formulas, building spreadsheets and merging data.

Coordinated procurement from supply vendors and assembled job books for clients.

Jan 1991Aug 1998

Human Resources Operations Manager

Aesclepion - San Rafael Wellness Center

Non-profit organization providing women’s health clinic and free-standing birth center, including programs in personal development, yoga, and coaching. Directed and guided the structuring of workplace policy (rate of pay, demeanor, sexual harassment and discrimination), recruitment, and database management for 55 employees and 90 volunteers. Active in handling employee relations, training, on-boarding and performance reviews. Manager and direct supervisor of 20 employees. Developed the business financial plan, increasing cash flow and conserving $160,000 in annual expenses. Provided mediation, facilitation and support. Shared in managing annual budget.



Skilled in Oracle/PeopleSoft HRIS Systems, v8.8 & 9.1, ADP, Salesforce, Ceridian HRIS, SAP, Taleo, People Trak ATS, PowerPoint, Word, Excel (for pivot tables, formulas, vlookups), Adobe Photoshop, and web content development.


Senior HR professional with more than 12 years of progressive HR experience, accomplished in benefits management, leave administration, HRIS database processing, research and analysis, performance review, compensation, full cycle recruiting, professional development, direct supervision, project management, and employee relations.

Diverse background includes current assignments as Senior Benefits/LOA Consultant at Tides Center and Senior HR Consultant at Kaiser Permanente, together with lead roles as HR Generalist, Administrative Director, and HR Analyst, each highlighting benefits administration and recruiting emphasis.

Demonstrated proficiency in consensus building, new hire orientation, open enrollment, LOA, compliance support, metrics, presentation, planning and organizational skills, payroll support, and maintaining and improving relationships with third party vendors, senior management and employees at all levels.


Professional Development

Seminars: Employment Law; Compensation; Combining HR with Organizational Needs; Complying with Leave Laws in California; SHRM Class for PHR/SPHR; Ethics for HR Professionals; Employee Benefits; Preventing Sexual Harassment in the Workplace; Cultural Diversity; Internet Security; Principles for Communicating More Effectively, Dynamics of Goal Setting.

 Member Northern California Human Resource Association (NCHRA), and South Bay Organizational Development (SBODN)