Phillip Bower

Phillip Bower

Director, Intelligence Capability Review Taskforce,         Department of Immigration and Border Protection

Work Summary

Since joining the Australian Public Service in 1992 I have performed many roles within the ICT domain incorporating help desk, application development, team lead, solution architect and enterprise architect.  I have performed at the Executive Level 2 for almost 12 years to which I have demonstrated experience in high-level management, leadership and strategy for ICT Branches. I have performed the role of SES on five separate occasions since 2010 twice with the Department of Human Services (Centrelink) and three times within ACBPS since joining in late 2011.

My outgoing, inquisitive and focussed nature - combined with my technical background, provides me with a rare ability to be able to easily communicate with both business and technical leaders to achieve the business outcomes required. 

Some of my most important work achievements are:

  • Development and co-ordination of the technical architecture documentation required to confirm funding for the ACBPS and DIP Reform and Integration 2nd Pass Business Case.  $700m funding was agreed in 2015 Budget announcement as a result of this achievement.
  • Identification, costing and inclusion of technical operations functions detailed within the initial ACBPS reform business case.
  • Expansion and management of the tender documentation for Traveller Clearance POC Market approach - delivering enterprise solutions for Border Clearance
  • Guided business on scope definition for a core organisational analytics capabilty to focus the New Policy Proposal (NPP) costings on delivering the correct technical outcome. 
  • Developed the ACBPS Technology Strategy. 
  • Grew the ACBPS Enterprise Architecture practice from a project deliverable to a functioning and influential capability
  • Developed Centrelink's Digitisation Architecture and National Virtual Processing Platform (NVPP).
  • Developed organisational patterns, implementation designs and applications within Centrelink's online services capability, staff portal and collaboration platforms.
  • Presenting organisational visions and goals to internal ICT audiences but also national and international speaking appearances.

My 22 years service in federal public service has given me the opportunity to work with ,  form and maintain relationships with many inspiring ICT leaders (senior executive and director levels) across many different departments.  The knowledge, skills and rapport I have and are able to easily gain would prove beneficial to any organisation.

Work History

Work History
Jun 2015 - Present

Director, Future Traveller Capability Branch

Department of Immigration and Border Protection
  • Traveler Programme Design Oversight ensuring enterprise delivery of capabilities required to deliver government objectives

Jun 2015 - Jun 2015

A/g Assistant Secretary, Future Traveler Capability

Department of Immigration and Border Protection

Duties

  • Management of 100+ resources responsible for the design and delivery of the Departments capability ensuring automation of the Traveler business domain (production and future systems
  • Developing the future structure of the branch in line with the directions of the integrated organisation
  • Chair of Future Traveler Working group responsible for guiding Traveler program delivery
  • Management and negotiations of consultant and contractor work statements to deliver new SmartGate infrastructure within Sydney Airport
May 2014 - Jun 2015

Director, Reform and Integration Taskforce

Department of Immigration and Border Protection

Duties

  • Lead a small and highly experienced multidisciplinary team providing guidance to the executive on consolidation and reform overlaps and impacts
  • Work alongside the Business Case delivery partner to develop the 2nd Pass Business case for submission in 2015.
  • Developed the Technical Architecture documentation to include within the 2nd Pass business case
  • Mapped all projects to a portfolio technology service taxonomy determining and communicated gaps and overlaps
  • Presented to senior executive on the risks, issues, recommendations, procurement timings and conflicts
  • Liaised and co-ordinated many project teams ensuring they understood the content and timeframes required and designed based on financial constraints.
  • Ensure reform programs are delivering outcomes delivering as agreed by government
  • Ensuring that the enterprise capabilities are being delivered as planned.
  • Lead our engagement with the IT Department within Finance (AGIMO) to ensure our second pass obligations are met.
  • Work with the business lines and reform taskforce business partner to develop the schedule and approach for providing second pass costings
  • Reviewing of ACBPS and DIBP program of work for 2013/14 FY and informing executive on overlaps
Jun 2013 - Dec 2013

Director Reform Engagement

Australian Customs and Border Protection

Duties:

  • Work with the reform taskforce to develop the 1st Pass Business case for Customs Reform
  • Developed the technical architecture for submission into the 1st pass business case
  • Delivered the Enabling and Technical Operations Stream to further enable the professionalism of the Technology Division
  • Developed future state Enterprise Architecture which underpinned the 1st Pass Technical scope
  • Worked with business and technical owners to develop high level designs and assumptions informing costing.
  • Worked with senior executive on the risks, dependencies to help guide the delivery schedule
  • Delivery of high level program plans and costs for the programs that the CIO is accountable-Data Centre Consolidation, Network Consolidation, Service Management, Portfolio and Program Reporting, Timesheeting
  • Reviewed existing ACBPS 2013/14 FY projects and aligned them to the appropriate reform streams
Apr 2013 - Jun 2013

A/g National Manager

Australian Customs and Border Protection

Duties:

  • Management of a Strategy and Planning Branch consisting of 80 staff(permanent and consultant)
  • Accountable for the spending delegation of technology service implementation and purchases
  • Negotiated and authorised vendor Statements of Work(SOW)
  • Developing and implementing, in conjunction with the other CTO executive, the future structure of the CTO group aligning workloads to business challenges
  • Responsible for the resource capability and finances for the branch delivering ICT Business Engagement, Enterprise Architecture, Project Assurance, Quality and Testing and Strategic Sourcing services to the organization
  • Responsible for the ICT delivery components of non BAU ICT Projects including Electronic Document Management System(EDRMS), Information Security(formerly Cyber Security) and Enterprise Service Management(ESM)
  • Development of the ICT delivery framework to provide greater rigor and quality around ICT project delivery
  • Chair for executive steering committees pertaining to ICT project delivery
Oct 2012 - Dec 2012

A/g National Manager

Australian Customs and Border Protection

Duties:

  • Management of a Strategy and Planning Branch consisting of 80 staff (permanent and consultant)
  • Negotiated and authorised vendor Statements of Work (SOW)
  • Responsible for all ICT delivery components of non BAU ICT Projects with the most specific including Electronic Document Management System(EDRMS), Information Security(formerly Cyber Security), Enterprise Service Management(ESM)
  • Chair for executive steering committee pertaining to ICT project delivery
  • Initiated the design for the Customs mobility strategy
  • Developed and implementation of a high level branch plan
Aug 2011 - May 2014

Director Enterprise Architecture

Australian Customs and Border Protection
  • Chief Enterprise Architect (Director Enterprise Architecture)
  • Accountable for the Enterprise and Solution Architecture team and a total budget of $2.5M (operating and capital)
  • Senior Responsible Officer for endorsing all future strategic enterprise business and technology architectures
  • Guided the first market approach for the organisations Border Clearance Capability ensuring it met enterprise needs rather than a specific business line – and mapped to the reform deliverables
  • Identify, manage and evaluate risk in all decision making and delivery of outcomes specifically against business deliverables outlined in the Service’s investment roadmap.
  • Development of the current and future state organisational technology standards, policies, practices and future roadmaps
  • Provide advice and guidance to the organisation executive and delivery teams in relation to strategic business and technology choices and roadmaps
  • Ensure enterprise consistency for technology solutions
  • Provide Enterprise Architecture disciplines (Business, Technology and Solutions) and inform/guide executives on strategic investments
  • Lead and manage enterprise and solutions architecture governance and compliance activities
  • Custodian for the organisation’s architecture practice management capability including definition of frameworks, patterns, standards and tools
  • Provide design input into project definition & development (including stage gate reviews)
  • Participate in WofG Architecture forums and initiatives
  • Provide advice and support for the Service’s investment decision making
  • Lead Officer engaging with external architecture forums such as Australian Government Architecture Working Group (AGAWG), Identity Management Standards Working Group
Apr 2011 - Jul 2011

Director Climate Change Household Estimator

Department of Human Services

DHS was commissioned by the Department of Climate Change and Energy Efficiency to house and build the Climate Change Household Estimator. This application needed to be built and delivered within 6 weeks so I was seconded to manage the delivery of this application on behalf of DHS, DCEE and Treasury.

Duties

  • Establish key internal and external relationships
  • Worked with and influenced internal and external (Treasury, FaHCSIA, DCCEE) agency executives and their representatives to build and agree on functional and technical requirements of the estimator.
  • Chaired inter-agency business and technical forums to establish and agree to application requirements quickly.
  • Chaired regular internal issues meetings to discuss current delivery issues with key DHS stakeholders
  • Influence executive expectation regarding risks and launch timeframes.
  • Developed inter-agency application technical design allowing the estimator to be housed within DHS but look part of the new DCCEE website
  • Established internal process for the first implementation of a Centrelink built application, deployed in Medicare infrastructure.
  • Organised for and provided content for the creation of inter departmental Service Level Agreements and Incident Management Plans for support post release
  • Managed the IT project delivery schedule and finances
Aug 2010 - Aug 2010

A/g National Manager

Centrelink

Duties

  • Management of a Staff Systems Delivery Branch consisting of 250 staff (permanent and consultant)
  • Accountable for the spending delegation of Technology service implementation and purchases
  • Developed and implementing a high level branch plan leading to the restructuring of the branch
  • Marshalling of key executive stakeholders to organize a resolution to major problem with impacts on Staff and customers
  • Negotiated and authorised vendor Statements of Work (SOW)
  • Manage branch structure, direction and finances
Apr 2010 - Apr 2010

A/g National Manager

Centrelink

As Above

Oct 2003 - Apr 2011

Director Senior Solutons Architect

Centrelink

Duties

  • Development of branch strategies
  • Providing future strategy information into Human Services Desktop Strategy
  • Attend and influence costing and priority discussions for Service Delivery Reform clusters
  • Developed initial designs for Service Delivery Reform (SDR) Programs – Single View of Customer, and Work Management System
  • Manage and deliver Human Services Portfolio Intranet (HSPI) application
  • Influence the portfolio Strategic Architecture.
  • Lead, direct, support, mentor and manage teams across the portfolio
  • Team and task management, overseeing performance of business and application developers.
  • Chief Portal visionary, Architect and Advisor within Centrelink responsible for portal and presentation based designs and technologies.
  • Develop application costing estimates based on various stages of business requirements
  • Design and deliver Centrelink's Digitisation Architecture and National Virtual Processing Platform (NVPP)
  • Implement technologies to move Centrelink towards an integrated Service Oriented Architecture.
  • Design and manage Centrelink's first Web 2.0 implementation of Collaboration Tools using IBM Lotus Connections.
  • Influence vendor technologies to be included in our corporate enterprise agreement
  • Business and technical stakeholder management.
  • Deliver various internal and external technical presentations influencing our technical direction.
  • Responsible for the overall architecture design and patterns for Centrelink's portals and Midrange frameworks environment.

Jun 2001 - Oct 2003

Technical Team Lead

Centrelink

Duties

  • Technical Lead for Foundation Portal Services and Staff Online Portal.
  • Implement and champion portal technology within Centrelink using IBM WebSphere Portal technology.
  • Deliver Centrelink's first portal application - Staff Online Portal
  • Technical stakeholder management, building and sustaining effective work relationships.
Dec 1992 - Jun 2001

Trainee, Support Officer, Helpdesk Officer, Web Developer

Department of Social Security / Centrelink

Education

Education
Oct 1992 - Oct 1993

Certificate of Office Traineeship

Jan 1990 - Nov 1991

Year 12 Certificate

Phillip College

Certifications

Certifications
Jan 2005 - 2005

IBM Certified Solution Developer - WebSphere Portal 5.1

IBM
2002 - 2002

Principal Certified Lotus Professional - Application Developer

IBM