SR. Project Manager
Responsible for the matrix management of all project activities across all participating functional areas.Responsible for development of project assignments that are as a result of client requests.The projects are broad in nature requiring conceptualization and initiative.Responsible for the planning and supervise activities for multiple, large-scale projects. Set and manage project expectations ensuring all applicable functional areas in TSYS Loyalty are engaged on the project.Initiate and lead project planning activities such as Scope Definition andManagement (WBS, Project Change Control, Scope Document), Stakeholder Identification and matrixed Human Resource Management, Risk & Issues Management, Communication Management, etc.Responsible for all communication with my clients including project status reports and I am responsible for escalating issues and resource needs to management team.Responsible for collaborating with the clients on project and developing solutions which fit the clients needs.
§Responsible for insuring that all client daily transactions posted correctly for all 18 million cardmember accounts as well for the production of accurate monthly statement files.
§Implemented controls to insure all daily transactions received processed correctly and in a timely fashion.
§Responsible for insuring all that all organizational controls, application development and maintenance controls, logical security and access controls, application controls, system maintenance controls, data processing controls and business continuity controls are in place as required.
§Implemented significant process improvement efforts in the daily processing which reduced the run-time by 25%.
§I manage all projects for TSYS Loyalty’s largest client. Projects developed and developed in web based environment using Java and J2EE, Oracle, ETL utilizing Web service Calls to communicate with the clients and their partners.
§Responsible for managing and scheduling over 30 projects which involved total effort of over 13,000 hrs.
§I manage multiple projects simultaneously.
§Schedule 8 production releases in 2008