Work experience

Work experience
Jun 2014 - Present

Marketing Analyst

  • Contributed to revenue growth of 19.31% in one quarter, reaching monthly target of $1M thru opportunity analysis
  • Created Tableau templates for conversion analysis, reducing processing time from 4 hours to 1
  • Published interactive ad hoc Tableau reports for account managers and marketing director
  • Analyze Tableau reports by client and make recommendations on optimizing lead generation for campaigns
  • Maximize spend & increase customer budgets through run-rate data analysis & product upsell
Mar 2014 - Jun 2014

Marketing Data Analyst

Cisco Systems
  • Ignite Award – Drives new programs & revenues through Install Base strategy to expand Cisco’s services market
  • Developed Access database to compile customer contact information & history report from previous marketing campaigns
  • Created Revenue Pipeline Dashboard using Tableau, presented upward/downward trends in services
  • Pulled 700k+ data line items from several sources to analyze for monthly marketing campaigns
  • Analyzed customer data and reported Marketing Qualified Leads (MQLs) to Sales that matched campaign triggers
Jun 2013 - Mar 2014

Sales Coordinator

Cisco Systems
  • Contributed to deals valued at $55+ million over 2 consecutive quarters by creating orderable quotes for Cisco Services
  • Supported over 15 sales reps and partners globally on multi-million dollar deals, communicate project time frame and details
  • Perform QA checks and data scrubs on up to 100,000 rows of data  using Excel and macros
  • Create case reports in Salesforce CRM measuring individual and team performance, case history
  • Utilize SalesForce CRM tool to manage assigned cases and communicate with requestors
Feb 2012 - Jun 2013

Export & Customs Data Analyst

Infineon Technologies
  • Created reports using Business Objects supporting duty drawback project; saving company roughly $60,000 annually in taxes
  • Developed transfer price Access database using SQL queries that improved entry accuracy from 55% to 95% in 1 year
  • Streamlined audit processes by reducing steps while continuing to maintain 100% accuracy in reports
  • Assist internal Sales Representatives by creating customized shipping & billing reports using Business Objects
  • Built rapport with customs brokers ensuring delayed shipments are cleared within 1 business day
Mar 2011 - Feb 2012

Logistics Data Analyst

  • Developed KPI Access database using SQL queries reducing the number of unconfirmed orders from 5% to below 0.50%
  • Improved Delivery Reliability & Delivery Performance KPI up to 3% by building case using Business Objects, SAP, and Excel
  • Created KPI target report that successfully decreased number of storage bins utilized at warehouse from 95% to 65%
  • Performed cost benefit analysis on obtaining product codes for certain parts, built case saving company approximately $40,000
  • Audited order management processes quarterly, improved passing rate from 70% to 97% within 1-year period





customized shipping

Storage bins



Aug 2006 - Aug 2009

B.S in Business Administration, Concentration in Finance

San Jose State University