Work experience

Work experience
Oct 2013 - Present

Operations Manager

hammondlee Estate Agents

Role: Responsible directly to the Managing Director for all Operational Functions at three office locations Responsibilities:

* Implement New Policy and Procedures

* Oversee Premises Repairs and Renewals

* Ensure Health & Safety and HR Compliance

* Undertake Research * Employee Motivation and Training programmes

* Supervise Procurement including Suppliers SLA's

* Prepare, Revise and Submit Reports, Budgets and other Documentation

* Support Marketing, Advertising and Social Media functions

* Monitor Quality Management and regulatory compliance strategies

* Review Customer Satisfaction and related statistics