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Work experience

Sep 2011Present

Principal - Public Relations

tba: The Becher Agency

Provided strategic business advice and crisis management advice to public and private sector clients, focusing on communicating and achieving organizational goals. Counseled executives and leaders regarding objectives and plans to achieve those objectives. Regularly liaised with members of the media, community organizations, the public and others to achieve results for clients.

Client work:

20072011

Project Manager (Sr. Business Continuity Officer)

World Bank Group

Responsible for developing, implementing and continuously improving the business continuity program, projects, processes and activities for the World Bank Group, a sister agency of the United Nations and the globe's preeminent multilateral development bank.

  • Trusted adviser to executive leadership on response to international crises.
  • Designed, implemented and facilitated more than 40 management training programs focused on leadership in crisis across the globe, reaching more than 500 staff in the span of 30 months.Training program had demonstrable effects as managers responded to crises.
  • Designed and facilitated more than 100 simulations to assess management response to emergencies.
  • Authored or co-authored multiple senior management and board papers.
  • Developed, maintained and updated multiple business continuity and emergency response planning documents.
  • Managed budget of $200,000 and led team of 10 consultants to complete business continuity plans for 250+ business units in Washington, DC.
  • Developed strong partnerships across the organization and with United Nations agencies.

Awards and Recognition:  Promoted three times in the span of two years.  Received nine commendations from peers and managers for outstanding accomplishments and contributions.  Recognized as an Emerging Leader by management and Human Resources.

20052007

Analyst

TABB Group

Participated as a team member and eventually managed client projects for this financial services consulting firm.  Developed emergency management and business continuity plans, simulations, training programs and senior management papers.  Drafted new business proposals.  Client work included:

  • World Bank Group, Washington, DC -- Interviewed business leaders to understand their business functions and developed contingency plans, emergency management plans, and policies to address their needs.
  • The International Monetary Fund, Washington, DC - Planned for and facilitated institutional pandemic flu exercise.
  • Ross University School of Medicine - Dominica, West Indies -- Conducted physical security assessment to improve security management program.
20062006

Graduate Teaching Assistant

University of Maryland University College

Assisted professors in teaching graduate courses in marketing.Developed lectures, evaluated student assignments, and advised students on writing.Taught courses in "Marketing Ethics and Jurisprudence" and "Consumer Behavior."

20042005

Proposal Development Specialist

Robbins-Gioia, LLC

Facilitated proposal process for this project management consulting firm. Managed and facilitated proposal development process to ensure proposals were written in compliance with customer specifications and editorial standards.

20022004

Management Consultant (Volunteer)

Government of St. Kitts & Nevis

Advised and supported various ministries of government (Government Information Services, Social Development and Tourism) in the areas of training, project management and communication.

  • Managed, coordinated and developed strategic communication plan for national clean-up campaign.
    • Developed and implemented outreach program to introduce national clean-up campaign to communities around the island.
    • Developed strong public-private partnerships.
  • Consulted with St. Kitts Tourism Authority (SKTA) CEO and Board of Directors to develop a comprehensive marketing and public relations strategy for the island’s tourism product.
    • Assisted in planning Caribbean Tourism Organization (CTO) conference. Developed and promoted activities such as hikes and historical tours to encourage conference participants to interact with government tourism officials.
    • Led SKTA’s first advertising and public relations agency review and selection process.
    • Wrote briefings for executive tourism officials, including Minister of Tourism, feature articles about SKTA, request-for-proposals and news releases.
  • Produced Government Information Services weekly radio program entitled “In Touch,” relaying information about St. Kitts/Nevis government programs.
    • Trained staff on process for producing weekly radio program.
20032004

Founder and Leader (Volunteer)

Ross Volunteer Corps

Created and led this organization to allow Ross University community members to serve the greater St. Kitts community with government support.Developed strong public-private partnerships and placed four volunteers to assist various government agencies.

  • Received commendation for outstanding contribution to the St. Kitts and Ross University communities.
20002002

Account Manager

John Lambert Associates

Provided strategic public relations, and media relations advice to various clients (e.g. government, technology, healthcare, service industries) for this public relations and advertising firm.

  • Consistently managed multiple projects at one time.
  • Experience with media relations on local, regional and national level
    • Regularly worked with reporters to ensure client messages were relayed correctly.
    • Skilled at developing unique story angles and new communication approaches.
  • Coordinated media relations during crisis events
  • Wrote news releases focused on such things as community affairs, business performance, educational programs, public awareness, entertainment and publicity.
  • Other writing assignments included catalogues, newsletters, public service announcements, scripts, advertisements, speeches and feature articles.

Education

19962000

Bachelor of Arts

Roanoke College

Major topic of study: CommunicationGPA: 3.42 (Cum Laude)

  • Omicron Delta Kappa: National Leadership Honor Society
  • Sigma Tau Delta: National English Honor Society
  • Full Tuition Scholarship based on academic merit (four years)
  • Honors Scholar (four years)

Skills

Computer
Social networking sites (Facebook, Linked-In, etc.), Sharepoint, Lotus Notes, Lexus-Nexus, Adobe Premiere, Macintosh and Microsoft operating systems.

Certifications

Oct 2008Present

Certified Business Continuity Professional (CBCP)

DRI

Development Work

World Bank Group Work

Public Relations and Advertising

Academics

Civic Activities

  • Guest Lecturer at George Washington University for graduate courses in Business Continuity Planning
  • Member of Roanoke College Alumni Executive Council
  • Vice Chairman of Roanoke College DC area Alumni Association
  • Co-Leader of Immanuel Church on the Hill's Youth Group
  • Co-Leader of Episcopal Diocese of Virginia's Youth Mission Trip to North Carolina
  • Volunteer for Habitat for Humanity, Washington, DC

Compliments and Accolades

"A word of gratitude for saving the day during the...training- you were terrific and spontaneous! We are very fortunate to have such [a] phenomenal partner."

Negar Rafikian

Manager, HRSLO

World Bank

Washington, D.C.

“When they called me about you all I had to say was, ‘Yes, he is as good as he seems!’ In your case, that says it all.”

Michael Maxey

President

Roanoke College

Salem, Va.

“Chris is consistent and reliable. You can count on him to get the job done. [He] is constantly looking for ways to help our clients and improve our operations. [Overall] Chris is a stellar performer and a delight to work with. We appreciate his hard work, team spirit and commitment to get the job done and done well.”

Sarah Huddle

President, ProAct Public Relations

Richmond, Va.

"Your initiative on Sharepoint is great and I wanted to say thanks for all the assistance and initiatives you have brought to the team."

Christian Shorter

Head, Global Security, GSDSO

World Bank Group

Washington, D.C.

"...Thanks again to you and your team for the fabulous job.  I got a lot of comments on the value of your session."

Gabriela Gold

Program Manager, Management Learning, HRSLO

World Bank

Washington, D.C.

Training

  • ISO 9001:2008 Lead Auditor (TPECS), BSi, 2012
  • How to Prepare a Multi-Media Campaign, World Bank Group Corporate Communications, 2011
  • An Editor's Guide to Writing, Ragan Communications, 2011
  • Meta-Leadership for Crisis Preparedness and Crisis Response Training, Harvard University National Preparedness Leadership Initiative, 2011
  • Emerging Leaders Program, Society of Learning, 2010 - 2011
  • Cause Analysis Training,Think Reliability, 2010
  • World Bank Integrated Risk Management, 2010
  • Train-the-Trainer, Dr. Ed Jones, 2007
  • Situational Leadership, American Management Association, 2008
  • Honing our Political Radar: Political Risk Assessment and Management, World Bank Group, 2007
  • Managing the Project Life Cycle, Robbins-Gioia, LLC, 2004
  • Cutting Through The Clutter Writing Program, Wylie Communications, 2001
  • Media Relations Training, U.S. Cellular Corporation, 2001

International Experience

  • Afghanistan
  • Bangladesh
  • Bolivia
  • Democratic Republic of Congo
  • Dominica
  • Egypt
  • Eritrea
  • Ethiopia
  • France
  • Georgia
  • Ghana
  • Guatemala
  • Haiti
  • India
  • Indonesia
  • Israel
  • Jordan
  • Kenya
  • Mexico
  • Nepal
  • Nicaragua
  • Pakistan
  • Serbia
  • St. Kitts & Nevis
  • South Africa
  • Sri Lanka
  • Sudan
  • Thailand
  • United Kingdom
  • Vietnam
  • Yemen

What's this all about?

My story may be familiar: big city boy comes to small town for college, falls in love with the area (falls inlove with a girl), thinks that the small city is "too small," that he can't have the impact he wants to haveon the world. He leaves to discover the world and realizes, after a decade, that returning to his ownbackyard may be the best move he could make.

Here's the twist: I still want to change the world. I still seek meaningful work, work that will allow me tomake a difference in the lives of my community. However, my hope now is connected to Roanoke.Sixteen years ago, I built strong roots in Roanoke; and even though I needed to spread my wings tolearn about the world, my roots are still firmly planted here.

To me, Roanoke symbolizes a balanced life, a chance to have a positive and lasting impact withoutsacrificing what is most important to me: my family. In exchange, I would like to offer Roanoke a newperspective, one built on broader world experiences which have not only influenced my ownperspectives, but also have influenced my ability to create, sustain, and secure productive communityrelationships.

The diverse experiences I've had during the past decade are highlighted below along with examples ofmy work, my creativity and my ideas.