Work History

Work History
Jan 2002 - Jan 2009

Vice President & Chief Technology Officer

Applera Corporation / Applied Biosystems

Vice President and Chief Technology Officer (2007-2009)

Directed IT operations, systems engineering, and architecture organizations involving 120 employees. Supported technology infrastructure and business applications development, identified and harnessed new technologies, globalized existing technologies and practices, and created standards and common system design patterns. Conducted daily operations meetings to assess infrastructure status and address issues. Reviewed technology projects and designs, and provides technical program expertise to key business leaders. Ensured architectural compliance for all hardware and software acquisitions and oversees technology standards as needed.

Major Accomplishments:

  • Reinvigorated a demoralized operations group and achieved average customer satisfaction ratings of 4.7+ on 5-point scale by establishing challenging IT operations service standards.
  • Produced dramatic improvements in SAP response time and throughput through a rigorous program of analysis, tuning, and review of custom programs.
  • Pressed standardization and globalization of IT policies, reducing system development and maintenance costs while improving product and service quality
  • Developed comprehensive technical roadmaps with global task forces.
  • Ensured compliance with SDLC methodology and best practices by introducing a Technical Program Review process for all business application and technical infrastructure development projects. This process improved product quality, and reduced late project "surprises."
  • Stimulated numerous technology refresh and optimization projects to ensure the renewed robustness of the IT infrastructure.

Program Executive, Applied Biosystems E-Commerce Program (2005-2007)

Hand-picked by CIO and business VPs to assume management of struggling e-commerce portal development program involving 40 employees, external integration partner with 75 employees, and development costs exceeding $20M.

Major Accomplishments:

  • Delivered e-commerce portal program's 1st production release and additional enhancement releases, and directed production operations for 1st 18 months, addressing the customer feedback that they "loved our products, and wished they could buy them from someone else."
  • Surpassed business targets dramatically: secured $51M in new orders vs. $34M goal in 1st full quarter of operations, representing 43% year-over-year increase, and $193.3M in new orders vs. $185M goal in year 2.
  • Achieved recognition for e-commerce system by winning Computerworld Honors Program Laureate award in 2006.

Vice President, Enterprise Architecture and Chief Architect (2003-2007)

Managed Enterprise Architecture and Systems Engineering groups to establish global IT strategy, introduced new technology, reviewed systems design, created IT roadmaps, and determined company-wide IT standards. Directed development and delivery of a new enterprise architecture including business, information, solution portfolio, process, and technical architectures to create overarching direction for IT organization.

Major Accomplishments:

  • Facilitated translation of business processes into IT systems by spearheading creation of 1st Applera Enterprise Architecture, plus domain architectures for business intelligence, systems management and operations, service-oriented architecture, and business process management. Demonstrated the feasibility of a set of IT roadmaps that could be traced to business vision and strategy.
  • Recommended replacing customized manufacturing systems with off-the-shelf system in 2002; suggestion being implemented in 2007 as part of $40M program.
  • Delivered the first version of the Applera Enterprise architecture in 2005, as well as the first version of the related Global Information Technology Strategy in 2006. Both were rooted in focus groups with business leadership to derive a common requirements vision, and then were derived in terms of current and required Information Technology capabilities. The strategy included a recommended target application portfolio, which served as one guide for future project prioritization.

Vice President, Applications Delivery and Architecture, Chief Architect (2002-2003)

Oversaw business applications delivery for SAP, manufacturing and fulfillment, sales and marketing, finance, HR, and workflow and messaging enterprise-wide. Enhanced system life cycle processes and initiated enterprise architecture to facilitate operational expansion and help eliminate functional and geographic silos. Managed 65-person applications development organization and established a new 3-person architecture team.

Major Accomplishments:

  • Revitalized departmental organization and improved solution delivery and productivity by eliminating functional silos, creating matrixed teams, and aligning employees' skills with system engagements.
  • Improved performance and IT product quality by implementing system engineering practices for requirements and traceability, introduced design reviews, and implemented rigorous interface control.
  • Launched enterprise standards program encompassing 50 technology, product, and process standards to date. Procedures and policies were later added to the program. Such standards reduced system and service cost, and improved quality.
  • Facilitated identification of new technologies and products by creating Framework Technology Services organization. Introduced modern middleware and systems integration techniques, which substantially improved integration delivery and system flexibility.
  • Pioneered development of 1st architectural model of core business function via business object model to assist manufacturing and IT applications teams in aligning technology with business needs. Successfully demonstrated the value of modern architectural techniques directly to business partners at the VP level.
Sep 1997 - Jul 2001

Vice President, Enterprise Architecture & Planning

Kaiser Pemanente

Vice President, Enterprise Planning and Architecture

Selected technology and products for enterprise infrastructure, introduced technology and IT process standards, and managed comprehensive IT solution development and delivery. Directed systems engineering and R&D organizations to support solutions and process architectures. Oversaw production database operations, architecture, and design by coordinating 200 architects and engineers and maintaining relationships with major vendors including IBM, Oracle, Verizon, SAIC, and Compaq.

Major Accomplishments:

  • Improved IT activities by creating and implementing fundamental architectures, establishing systems engineering methodologies and standards, initiating standard documentation, and launching formal system design reviews. Simplified and modernized the landscape of IT technologies and products.
  • Advanced Kaiser's movement into electronic medical records, acting as Chief Architect on the Clinical Information Systems program, and leading various aspects of systems and solutions architecture for this program.
  • As Kaiser's Chief Architect, served as part of the team that conceptualized, designed, and delivered Kaiser's award-winning patient portal, KP Online. Initially the web site provided static information to patients (facilities locations and phone numbers, reliable medical encyclopedia and drug information), but rapidly extended to provide complex interactions with patients, including secure messaging with personal physicians and pharmacists, ordering of prescription refills, and appointment scheduling. After my tenure the site was further enhanced to provide results of laboratory tests with personal physician commentary, written visit summaries from their doctor's visit notes, allergy and medication lists, and personal pages for most physicians, where they can describe their background and practice philosophy for new patients.
  • Streamlined IT acquisition process by introducing enterprise-wide standards program, reducing costs and acquisition time.
  • Contributed to consolidating 13 regional data centers into 2 national centers, reducing costs and improving service levels.
  • Garnered significant savings by consolidating Oracle contracts in 11 regions into 1 national contract; established national contracts with IBM and Compaq.
  • Requested by CEO to serve on New Technology Working Group, charged with initiating exploratory studies to identify emerging technologies in healthcare, including electronic medical records, iris-scanning for authentication, and virtual colonoscopy to replace clinical colonoscopy.
May 1995 - Sep 1997

Chief Architect & Director, Systems Management Organization

Hughes Information Systems (Now Raytheon)

Chief Architect / Director of Systems Management Organization

Spearheaded architecture development of revolutionary, complex EOSDIS ground system, which ingests 1.5 terabytes of data/day from earth-orbiting satellites and yields 4+ terabytes/day of data on Earth's behavior. Designed system to ensure capabilities including high data-processing rates, reprocessing of all data, rapid deployment of new processing algorithms, and superior data retention and accessibility. Maintained technical design accountability for contractor team encompassing 3 major vendors and 750+ staff. Assumed management of all systems engineering after several months of employment as Chief Architect, including requirements engineering, configuration management, hardware acquisition/configuration, test engineering, and database engineering. Built and strengthened relationships with major vendors including SGI, HP, Sun, Illumina, and Sybase. Led initial team of 3 and team of 160+ in expanded role. Acted as Chair for Risk Management Panel and System Change Board.

Major Accomplishments:

  • Proved program validity and design principles' effectiveness by achieving 3 successful design reviews with NASA sponsors and stakeholders.
  • Ensured productive review process by delivering training in formal design methods and artifacts for sponsors and stakeholders prior to reviews.

Provided extensive design recommendations, including architectural approach for managing and maintaining space-base data processing algorithms and the associated processing engines.

Dec 1993 - Apr 1995

Director, Systems Architecture

National Association of Securities Dealers

Director, Systems Architecture

Responsible for developing systems architecture for the NASDAQ/NASD's "New Technology Migration" project, involving the rearchitecting and redevelopment of 13 key applications, both corporate (NASD) and market, plus a new, distributed infrastructure.

Major Accomplishment:

  • Managed the development and publication of the Architecture Design Document, which specified business process models, information models, and technology models for the development of the "new technology migration." Included enterprise-wide definitions of technical, network, performance, security, availability, development, and data architectures, as well as designation of applicable standards and tools.
  • Developed designs for security and authorization to support the evolving market, permitting access to the market and other NASDAQ systems over an IP internet, rather than the legacy closed network.
  • Provided design consultation and support to multiple systems development teams.
Jul 1980 - Oct 1993

Chief Engineer; Mgr, Systems Engineering

Boeing Computer Services

Project Chief Engineer and Engineering Manager for the Technical Management Information System, Space Station Freedom Program (NASA) (1991-1993)

Managed Systems Engineering, Network Engineering, Workstation Engineering, and the Performance/ Capacity Analysis organizations for this program developing the ground design engineering systems for the Space Station

  • Developed systems architecture, infrastructure design, new technology introduction and upgrade planning, and long-range technology forecasting.

Chief Engineer, Federal Data Services Division (1989-1991)

Managed hardware and software architecture and high-level design for Boeing's east coast data center, which contained platforms for many federal government and corporate customers

  • Developed strategies for optimizing cost-effectiveness of hardware provisioning and utilization and capacity management.
  • Managed operating system and key software version migrations on shared systems across large, diverse customer sets.
  • Developed customized solutions for special customers within overall context of time-sharing operation.

Manager, Solution Design Team (1987-1989)

Provided design and technical support to sales teams selling professional services, non-standard data processing services, hosting services, and time-sharing services

  • Developed architecture for a hazardous material tracking system for railways and truck transport.
  • Developed a revised architecture and service level plan to reduce costs for a customer engaged in automotive crash repair estimating.
  • Developed hosting architectures for several customer who preferred dedicated systems to Boeing's time-sharing model.

Project Manager and Senior Systems Analyst (1980-1987)

  • Project manager for an investigation on behalf of the Office of the Assistant Secretary of Defense for Logistics in the Department of Defense; developed new methods for forecasting need for high-cost, low volume spares, delivering algorithms that the military could use to do spares forecasting and provision planning.
  • Served as Technical Project Manager for an operational system to support U.S. Army and Reserves recruiting, reenlistment, and training assignments worldwide. System ran 24 hours per day, 7 days per week to support operational Army units worldwide, with centralized computing, and terminals as far away as the demilitarized zone on the border of North and South Korea.
  • Developed software tool used by Defense Logistics Agency to measure organizational effectiveness.
  • Project Manager for BILS/VM software product, an interactive load simulator for stress testing large interactive systems in virtual machine environments.
  • Supported the evolution of one of the first "distributed" database engines for the U.S. Army.

Developed a high-level architecture and human factors approach for the Nuclear Regulatory Commission of a "nuclear data link" which would join together commercial reactor control rooms with national nuclear labs and universities in times of emergency.  This was Boeing's response to the Three Mile Island disaster.

Jul 1973 - Jul 1980

Senior Research Scientist

American Institutes for Research

Senior Research Scientist

  • Conducted basic and applied research in human performance and man-machine interface problems.
  • Principal Investigator on a project for the National Highway Traffic Safety Administration to determine the relationship between age, driving experience, and drinking as a contributor to traffic accidents.
  • Principal Investigator on a project for the Department of Education on the effectiveness of bi-lingual education.
  • Contributing Investigator on a general statistical support contract for the National Center for Education Statistics.
  • Contributing Investigator on several projects for the U.S. Army, Army Research Institute, and Office of Naval Research, all having to do with human learning, skill acquisition, and/or problem solving.
  • Managed Research Data Processing (time-sharing and in-house computer center) for the eastern region.

Education

Education
Feb 1999 - Jun 1999

Certificate of Completion

Keenan-Flagler School of Business, University of North Carolina
Sep 1969 - Jun 1973

Ph.D.

State University of New York at Stony Brook
Sep 1965 - Jun 1969

BA

University of Cincinnati
Sep 1959 - Jun 1965

Math & Physics

Walnut Hills High School

Skills

Skills

IT Infrastructure Operations Management

Systems Engineering

Technology Management

Enterprise Architecture

Summary

Seasoned and successful IT professional with well over 20 years of experience in delivering and directing information technology architecture, engineering, and design. Proven team leader and effective manager of large and small IT elements at major engineering, manufacturing, financial, biotechnology, and healthcare organizations. Leverages technical expertise to develop and deliver cost-effective solutions to business problems and to enhance organizational efficiency. Partners with the business to make IT a strategic enabler. Translates complex technical ideas to non-technical stakeholders, and represents business vision back to the technology producers. Exceptional problem solver and implementer in both the technical and business domains; as a natural enterprise architect, has the ability to see the overall landscape simultaneously from 500,000 feet down to 5,000 feet, down to 5 feet.

Objective

With a successful background in directing enterprise architecture and design, managing IT operations, enhancing organizational success through technology initiatives, and harnessing new technologies to develop superior solutions, I am proud to have established myself as a valued contributor to major biotechnology, manufacturing, health care, finance, and aerospace engineering organizations. Combining core strengths in team leadership, business analysis, problem-solving, communication, and vendor management, and with extensive technical expertise, I am now seeking to leverage well over 20 years of experience in an executive or senior position in a challenging assignment with an exciting company.

Interest

Seasoned and successful IT professional with well over 20 years of experience in directing architecture, systems engineering, and design, and managing large-scale IT operations for major manufacturing, financial, biotechnology, healthcare, and aerospace organizations. Leverages technical expertise to develop and deliver effective solutions to business problems and enhance organizational efficiency. Enhances IT activities by skillfully communicating complex technical information to non-technical stakeholders, acts as technical lead for key projects, and successfully manages vendors.  Proven team leader adept at promoting organizational success through superior IT initiatives.

Enterprise Architecture • Problem-Solving • Communication • Systems Architecture and Design

Team Leadership • Change Management • Technical Project Management • Vendor Negotiations

Strategic Partnerships • Matrix Management • Business Solution Development • Emerging Technologies Business Analysis • Systems Integration • Business Needs Assessment • Technology Planning

Complex Computing Systems • IT Operations • Systems Engineering • Data Center Management

Certifications

Certifications

ITIL Foundation Certificate

Loyalist Certification Services