14530 NW 63rd Street
Parkville, Missouri 64152
High profile Regulatory Director of a facilities based regional wireless telecommunications carrier. Responsible for high-level financial and operational roles in company. Acting Co-director of customer care department and director of site acquisition and development group.
<> Handpicked by CEO and executive team for numerous operations; catapulted first contact resolution with customers, saving company over $350K annually.
<> Co-Founder of the Universal Service for America Coalition
<> Researched, identified and captured $137M in Federal Support.
<> Successfully guided service and location expansion to broaden wireless service and customer reach, increasing market footprint twofold to 160 sites across 5 territories.
<> Annually managed 55 different regulatory and tax filings.
<> Awarded 175% annual bonus incentives over a 3 year span.
Built a national specialty technology company from scratch with annual revenues exceeding $4M, achieving six-fold growth in 2 years with immediate profitability.
<> Oversees operations for the firm that provides "Caller ID" compliance solutions to the telecommunications industry.
<> Responsible for annual corporate governance, financial administration, and quarterly and annual tax preparation.
<> Built a reputation for having an incredible aptitude for identifying employee talent to broaden depth of resource capabilities, further driving profitability while maintaining lower headcount.
Co-founder of a national consulting firm providing telecommunications consultancy and litigation support. Delivered high quality advisory services to telecom firms (e.g. AT&T, Level(3), MCI, and Time Warner) before regulatory agencies.
<> Founded as a start-up company, achieving immediate profitability with over $3M in annual revenues, growing company 600% in 24 months.
<> Consistently generated substantial business for company to maximize profitability and control overhead, maintaining nearly 100% utilization.
<> Chosen by client for system-wide analysis to propose and implement cost savings measures for expense control while maintaining high service quality. Conceived and implemented cost model covering 34 sites, saving in excess of $1M annually of operational expenses and supporting new revenue opportunities.
Senior Consultant providing consultancy services to leading telecom companies (e.g. AT&T, MCI) to prepare markets for local telephony competition.
<> Delivered expert knowledge of cost modeling, cost studies, tariff review and analysis, business examination and development.
Responsible for interpretation of highly complex telecom tariffs. Provided detailed training on tariff subject matter over the Western United States.
<> Lead training, developed courses, and oversaw computing network improvements for association. Chaired NECA training council. Instrumental in developing NECA Expo training concept.
<>Tapped to address requests from associated industry members, and developed high-caliber training to address several areas affecting 1,000+ members nationwide.