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A seasoned, commercially focused HR Director, with UK, International and Global experience gained within a variety of different business sectors (FMCG, retail, leisure, hospitality, travel and financial services) and in a variety of differing sized businesses from blue chip plcs to SMEs.

Has a proven track record of developing both business and people strategies and delivering commercial solutions to business problems. Has extensive experience of setting up an HR function from scratch or shaking up an existing one to improve performance and creating alignment to strategic objectives.

In depth experience of start ups, acquisitions/disposals, downsizing, restructures and helping to drive business improvement through people. This included driving cultural and behavioural change in order to improve the customer experience and ensure it is aligned with the brand promise and values.

Work experience



Peter Egner Associates Ltd

Peter Egner Associates is an established and well respected boutique HR consultancy and interim management provider. We provide people-centric business solutions to organisations of all sizes and across all business sectors. Our services include HR consultancy, interim management, change management, recruitment and selection and HR outsourcing. Whatever the size of your business, we can help align your people with your business goals and thus help you achieve ultimate business performance.

Nov 2011Present

Interim HR Director - Global IS Function

SABMiller Plc

(FTSE 20 FMCG business, world’s 2nd largest brewer, Turnover = US $31.3b, Profit = US $5.6b, 70,000 employees worldwide. Brands include Peroni Nastro Azzurro, Grolsch, Miller Genuine Draft, Pilsner Urquell).  

(1,300 employees in 34 locations around the globe including the global SAP implementation programme).


  • Led HR workstream to create a new global IS function
  • Hired c150 employees in new central teams based in UK and South Africa
  • Successfully transitioned existing country and regional IS structures into the new globally integrated function – 1,300 people in 34 locations
  • Developed new matrix HR operating model to support the business’ first globalised function of scale which was approved by the Global HR Executive
  • Hired and managed new HR Team, located in various locations around the globe
  • Successfully managed key people processes – performance management, talent management, reward etc - across a global client group using a matrix HR structure
  • Designed and delivered plan to embed new organisation and ensure employees felt part of new function when they remained employed by existing local legal entities – identity, management routines, communications, governance, engagement etc.
Jan 2010Oct 2010

Interim HR Director - Trinity Procurement GmbH

SABMIller Plc

(FTSE 20 FMCG business, world’s 2nd largest brewer, Turnover = US $31.3b, Profit = US $5.6b, 70,000 employees worldwide. Brands include Peroni Nastro Azzurro, Grolsch, Miller Genuine Draft, Pilsner Urquell).  

(Start up global procurement business based in Switzerland with satellite offices in Colombia and South Africa. Spend under management at start up = $5b, rising to $10b by 2015. Initially 120 employees).


  • Part of management team that delivered $170m of benefits in first 2 years of operation.
  • Hired c100 employees from around the world to agreed recruitment schedule
  • Saved $2.5m by using a direct sourcing approach to fill vacancies.
  • Developed approach to reward (pay, bonus, share options etc) and terms and conditions/benefits to ensure the new business was both able to attract and retain talent from around the world and be competitive in local market
  • Sourced suppliers and negotiated contracts for payroll, pension scheme, insured benefits and relocation agents
  • Developed and implemented on-boarding programme to ensure new employees quickly became effective in their roles
Jan 2009Dec 2009

Interim HR Director - Global Corporate HQ

SABMIller Plc

(FTSE 20 FMCG business, world’s 2nd largest brewer, Turnover = US $31.3b, Profit = US $5.6b, 70,000 employees worldwide. Brands include Peroni Nastro Azzurro, Grolsch, Miller Genuine Draft, Pilsner Urquell).  

Responsible for providing a full people service to the corporate Plc functions and for overseeing HR support to two UK based business units. Managed a team of 8 and supported a number of global and local projects.  Client group included Global Executive Committee and Plc Board Executive Directors.


  • Restructured HQ HR function to provide the required resources, skills and roles necessary to support the business agenda
  • Restructured Global Brands Marketing Team to reflect new brand portfolio and changed brand priorities
  • Led working party of HR SME’s on implementation of new global SAP system within HQ functions
  • Saved £80K per annum by reviewing providers of private medical insurance (PMI)

HR Director

Platform Home Loans Ltd

Intermediary mortgage lender, 350 employees, c£50m profit


  • Worked with the Executive Committee to define the new target operating model plus the required business transformation programme to change the organisation from a traditional paper based mortgage lender to an on-line, e-enabled business.
  • Defined and delivered the people agenda to support this change. This included organisational design, employee communications and engagement, leadership and cultural change.
  • Established a new HR function
  • Achieved an Employee Engagement Index score of 91% through the use of internal communications tools to both align employees behind the new business strategy and change programme plus embed the new corporate culture and values
  • Designed and delivered a new Leadership development programme (incorporating EQ, self awareness and coaching) in order to drive the required change
  • As a result of the credit crunch in 2008, restructured the business to save £3m pa with no Employment Tribunal claims or Grievances received

Interim HR Project Manager (Reward)

Thresher Group

(2,000 off-licence and convenience stores, 15,000 employees, owned by Terra Firma).


  • Developed innovative bonus schemes for store, field and head office based employees in order to align individual behaviour with business strategy and to encourage a more entrepreneurial culture.
  • Developed new organisational design for HQ and field based functions following decision to franchise under-performing stores.

Diretor of HR - TUI UK & Specialist Holidays Group


(Turnover = £1,600m pa. 11,500 employees based in the UK and around the world, in a range of roles from head office, call centres, retail and overseas operations).

Responsible for both the Business Partner function (a team of 29 and a budget of £1.5m) and the Learning and Development function (a team of 30 people and a budget of £3m). The client group was based in the UK, other parts of the EU, USA, Canada, the Caribbean, Egypt and Eastern Mediterranean.


  • Grew sales by 4.75% and productivity by 13% in retail shops and call centres through the design and implementation of the Training Academy
  • Reduced operating costs by £4.6m by leading the people agenda associated with the introduction of a shared service centre for TUI Northern Europe. This included organisational design, recruitment, consultation with affected employees and redundancy management with no Employment Tribunal awards.
  • Led a project to review the overseas operating model in order to reduce costs. This included the harmonisation of terms and conditions of employment for posted workers and the establishment of local terms and conditions plus pay scales for each country in which the business operated.
  • Developed a new performance management system, linked to new TUI mission, vision, brand values and objectives in order to align individual performance with company performance

HR Director - Specailist Holidays Group


(Turnover = £500m pa. 1,200 employees in UK and 2,500 employees overseas. Brands included Crystal Holidays, Austravel, Simply Travel, Magic Travel, Thomson Ski, Thomson Cities.)

Responsible for a team of 18 and a budget of £1.5m. Employees were based in the UK, other parts of the EU, USA, Canada and Eastern Mediterranean.


  • Reduced operating costs by £3m by integrating 11 separate businesses; created a single business unit by restructuring along product lines to maximise market penetration and centralising back office functions to strip out costs. Designed new operating model and organisation, led consultation with affected employees, managed redundancies and recruited to fill any gaps
  • Led the development of a new unified company culture, values and behaviours for the new Group and reinforced new culture and identity through employee communication tools
  • Harmonised terms and conditions of employment, pay, bonus schemes and benefits for UK employees and posted workers respectively
  • Managed the people issues associated with a number of TUPE transfers both in the UK and across Europe
  • Coached the Managing Director to successfully resolve behavioural issues with certain members of the Executive Committee

HR Manager

Allied Domecq Retailing Ltd

(2,300 retail outlets, 18,000 employees)


  • Supported the expansion of branded restaurant concept by developing new recruitment and selection strategy to deliver retail managers with the right skills, in the right numbers, in the right place and at the right time to satisfy the demanding new opening schedule
  • Redesigned pre-opening training which enabled the new retail outlets to maximise profits by opening earlier and delivered improved customer satisfaction scores
  • Led the company’s response to the Working Time Regulations and National Minimum Wage legislation
  • Project managed redundancy programme following the sale of the business to venture capitalists

General Manager


Responsible for the performance of this Human Resources Consultancy, which specialised in the hospitality, leisure, retail and service sectors. Clients included hotel chains, contract caterers, restaurant groups, licensed retailers etc both within the UK and internationally


Area Manager

Multi-Staff Ltd

Responsible for five multi-disciplined branches of this high street recruitment agency. Business specialised in permanent and temporary recruitment for offices, factories, warehouses, hotels and catering businesses. 


Manager - Branded Restaurant

Whitbread & Co Plc

Personnel Assistant

Cheshire County Council



B/Tec Higher

Wirral Metropolitan College

GCE "A" Levels x 4

Neston County HIgh School

GCE "O" Levels x 9

Neston County High School

Interim HR DIrector



CIPD - Currently upgrading to Fellow


Level A

British Psychology Society

Level B

British Psycholgy Society

HAY Job Evaluation


Myers Briggs Type Indicator

Oxford Psychology Press

Strategic Thinking