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Customer focused ,organized professional with over 10 years experience in computing and IT based customer relations

Efficient in fast-paced multitasking environments, able to prioritize effectively to accomplish objectives with creativity and strong problem-solving skills

Confident individual with an infectious enthusiasm for technology

Work History

Sep 2015Jan 2016

Apple European Headquarters ,Hollyhill

Production Assistant ,Floater

- Trained in over 20 stations to replace missing employees ,mainly on testing line of 21 and 27" iMac      computers and assembly line.
- Working under pressure: in emergency situations had to learn a station in less than 15min and was timed       after 2-3 hours ,the norm was 51 seconds ,I managed around 35 second / unit without quality issues.
- Experience in fast paced constantly monitored environment, 700 units a day target before Christmas. 
 - Full attendance and fast learning was crucial for the position.
- Complying with very strict cGMP ,antistatic clothing ,high security ,health and safety standards.
- Working in different teams ,under different supervisors every day. Fast accommodation and friendly      personality was a must.

Feb 2014Sep 2015

Currys-PCWorld, Mahon, Cork

Sales Advisor, Merchandiser ,Promo planner

- Sales mainly in Computing, Digital Camera and TV deptartment
- Daily communication with customers, small to medium sized business and educational representatives - Demonstration of Microsoft windows ,Office products ,cloud activation
- Monitoring and achieving sales targets
- Setting up insurance ,product protection, credit finance and cable broadband contracts. 
- Promotion planning ,organizing weekly promotions ,changing signs ,POS banners. 
- Responsibility of stock level ,display and placement of goods, demo software and network connection.

Sep 2006Dec 2013

Dunnes Stores Douglas Court ,Cork

Sales Assistant, Full Time

- Full time sales assistant
- High standard customer service
- Complying with health and safety regulations including protection of customers ,trained yearly. 


Enercom ltd. TV-Video and Mobile Phone Service

Family Business ,Entrepreneurship 

- Management of 3 staff ,accounting ,tax returns.
- Servicing small electronics  ,mainly mobile phones ,laptops ,desktop computers.
- Trained in soldering very small electronics ,using hot air equipment. 
- Customer service with high responsibility
- Working under pressure ,handling situations with professional manner
- 3 different shop locations in city center of Budapest.


Technician ,Public Library 

Public Library ,Hungary

- Book lending computer system installation and operation
- Building computers from parts according to the software needs ,cable networks.
- Help customers with internet ,setting up e-mail and other accounts.



Web Authoring FETAC 6 – AQF Certificate IV equivalent

Cork College of Commerce

Component certificate – Merit


Business Management FETAC 6 - AQF Certificate IV equivalent

Cork College of Commerce

Component certificate – Merit


Secondary school leaving certificate

Csete Balazs High School, Budapest, Hungary



7 years experience in Electronics Servicing


Manufacturing experience in Apple European Headquarters manufacturing 

Organizational, Customer Service

Sales experience in large retail and micro-enterprise environment.  trained in Computing and Digital camera 


Comprehensive hardware and software experience ,testing ,debugging and servicing.  Fetac 6 Web authoring ,experience in Adobe Dreamweaver ,Photoshop ,Word ,Excel ,Google Cloud computing.


Management of family business for 7 years ,Fetac 6 Qualification in Business management.