Provided regular analyses and data interpretation to product managers, customers, and other stakeholders. Worked with customers to identify solutions and regularly made recommendations based upon the results.
Routinely called upon to generate recurring and ad-hoc reports, briefing material for senior management, and key metric progress updates. Reporting scope ranged from topics such as fiscal year planning to detailed project status updates.
Actively and regularly engaged with customers and senior management to identify needs, communicate project and product status, and elicit requirements.
Actively led and took part in a software development effort providing improvements to productivity, analysis of large complex data sets, and results reporting.
Managed a group of over 15 individuals, and provided direction to the group and implemented a major software and work process overhaul. This implementation brought improved quality and efficiency to the group through focus on the products delivered and identifying our clients needs.
Have led teams of peers, as well as projects, taking on the responsibilities of assigning tasks, tracking completion of work, and communicating resource needs with other teams.
Project and Contract Manager
Took over leadership, and led to completion, a multi-year software product development contract. Continued to lead the software development after the software was implemented.