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Summary

Transformational technology executive with track record for improving business, conducting major turnarounds and innovative solutions

  • Record of success as CIO, CTO and COO across different industries worldwide
  • Solves complex business problems by identifying and leveraging technologies, processes and people
  • Focused on developing and executing strategies that drive business revenue and promote growth
  • Proven ability to create and implement strategic systems and solutions as well as new products and services

Biography

Pete Gibson, an executive leader with a solid record of success leveraging technology, improving operations and developing high-performing teams globally, earned a reputation during his 28-year career for realigning organizations to increase business profitability, improve value, grow revenue and drive down costs while improving overall operating efficiency.

 

He has managed resources for maximum revenue, growth and productivity in a diverse field of business environments including Fortune 100 companies, start-ups, franchisors and research and development and government organizations.

 

Gibson has led organizational change from multiple C-level posts, having directed six large technology organization turnarounds, improving overall company revenue by up to 31 percent and reducing costs as much as 30 percent.   

 

He is known as an approachable and personable leader with a track record of strong employee retention. His business credo is, “Technology in business is as much about motivating employees for optimal performance as it is about creating innovative products that work.”

 

Gibson recently returned home after two years in China where he served as chief operating officer, chief information officer and chief technology officer for Bleum Inc., a Shanghai-based global business and information technology services outsourcing company, where he managed an 800-member team that provided mission-critical system development and operations for Fortune 250 organizations including Disney, Wal-Mart, Estee Lauder, Millennium Hedge Fund, Agilysis, Amada and Carl Zeiss, among others.

 

In 2012, he was credited for returning Bleum to top-line annual revenue growth of 31 percent after three years of stagnation amid a complete turnover in the company’s global sales and marketing department. In light of his accomplishments, Bleum honored him for reinvigorating  revenue growth while improving product quality and customer satisfaction.

 

Prior to joining Bleum, Gibson was chief information officer for BridgeStreet Worldwide, a global provider of furnished residences, where he was responsible for all aspects of the company’s information systems and revenue management. During his tenure, he established successful strategies for generating revenue, improving business reporting and leveraging technology for more than 400 properties representing more than 4,000 rooms globally.

 

He developed a technology strategy that collapsed six transactional systems and improved the supply chain that significantly reduced costs while boosting business information and e-commerce revenue. By improving business intelligence, Gibson was able to implement revenue management services that reduced operating expenses.

 

From 2005 to 2009, Gibson served Wyndham Worldwide as chief technology officer, overseeing a 500-member organization and deploying systems to elevate the team’s reputation within the organization. He was responsible for all aspects of Wyndham Hotel Group’s information technology organization including application development, technology operations and sellable technology for 12 brands with 7,000 franchised and managed hotels worldwide.

 

Gibson’s philosophy of treating information technology as a business producing sellable services proved profitable at Wyndham, generating $10 million in new annualized EBIT contributions.  

 

Prior to Wyndham, Gibson successfully retooled the information technology and e-commerce operations for IBM and Alamo Rent-A-Car, then in Chapter 11 bankruptcy reorganization. He consolidated and improved IBM’s worldwide e-commerce operations and support organization to increase Web sales and gain competitive advantage. He went on to manage Alamo’s local market information technology organization, aligning technology with business strategy and transforming the group into a recognized company asset within one year. By automating back office functions, Gibson reduced corporate overhead by 30 percent in six months.

 

Gibson spent the first 14 years of his career with the U.S. Navy, ultimately serving as a commander responsible for directing large research and development and technology organizations. He spearheaded cutting-edge technology programs including the Tomahawk cruise missile and unmanned aerial vehicles systems. He also was instrumental in developing the Navy’s overall surface land attack weapon system strategy.

 

Gibson is an engineer by trade, but his ability to successfully mobilize large, multifaceted organizations and diverse teams stems back to his education. He is a graduate of High Point University, High Point, N.C., where he received a bachelor’s degree in human relations.

He currently serves Fortune 500 companies as a consultant, helping to improve information technology and business effectiveness, cloud strategies and data analytics.

 

Work experience

2015Present

CEO / Owner / Founder

Datlytics

Datlytics is a premier provider of business and data science technology services specializing in the Travel, Tourism, Hospitality and Restaurant industry. Our team is an uncommon blend of industry leaders, business savvy consultants and data science experts that work together to achieve significant measurable and sustainable success for your organization.

Jun 2013Present

Principal

Gibson Technology Consulting Services

Responsibilities

  • Provide technology consulting serves for Fortune 500 organizations to improve revenue, reduce cost, set strategic direction and to solve major business issues.
  • Consulting services provided to travel tourism & restaurant, hospitality, SAAS and manufacturing / distribution sectors.
  • Consulted on Technology Strategy, Market Revenue generation, and IT improvement.

Selected Accomplishments include

  • Developed technology strategy for Fortune 450 company to support major business event (sale, refinance, IPO) in three years.Strategy improved overall revenue, business systems, technology and IT organization improvement (talent, processes and effectiveness).
  • In support of new business initiative for an education services company, conducted IT evaluation and provided IT Improvement Plan that facilitated IT transformation from traditional infrastructure organization to online services.
  • For e-invoice Software as a Service technology organization, developed travel tourism market entry plan
  • Consulted for Fortune 750 hospitality company on China market entry.
20112013

CIO / CTO / COO

Bleum LLC

Chief Information Officer/Chief Technology Officer / Chief Operations Officer (CIO, CTO, COO)

¨        Returned the boutique/high-end IT services company back to growth following three years of stagnant development with 31% revenue increase and 11% new customers.

¨        Responsible for operations and service delivery for global outsourcing company that specializes in mission critical system development and operations.

¨        Managed 800-person organization including Engineering Delivery, SQA/InfoSec, IT and Sales Support.

 

Select Accomplishments:

¨        Reduced operating expenses and launched market entry into UK, growing company revenue by 10% within 18 months.  Decreased monthly lost revenue from $450,000 to $13,500.

¨        Improved service and product quality by more than 120% within 16 months, delivering 66% defect-free software and realizing a 99.9% rate in closing service tickets on first call resolution.

¨        Through sound leadership and work environment improvements, lowered annual attrition rate from greater than 50%, to less than 18%.

¨        Customers include: Wal-Mart, Disney, Estee Lauder, Roche Diagnostic, Debenhams, 1FB Credit Card, Carl Zeiss, Brown Brother Harriman, Red Prairie, Millennium Hedge Fund, Agilysys, Amada. Tribal Software, NewLook, I.H.S., ICIS, SAP, Compassion International.

20092011

CIO

Bridgestreet Global Hospitality

Turnaround CIO retained to improve IT and improve the business bottom line through analytics and distribution improvement

20052009

CTO

Wyndham Hotel Group

Responsibilities

·Responsible for all aspects Wyndham Hotel Group IT organization including application development, technology operations and sellable technology solutions for 12 brands with 7,000 hotels (franchise, managed, and owned) worldwide.

·Managed a 500 person organization (12 direct) with a $100M expense and $31M capital budget.

Selected Accomplishments include:

·Business Acumen / Revenue Contribution - Improved internet revenue by 40% YOY for three consecutive years. Improved business revenue +7% for 2000 locations in a year in which the industry declined -9%.

·Transformed IT to Strategic Asset. In a three year period, led an underperforming organization to become a business asset with a 10K line item ($10M EBIT contribution) and an InformationWeek Top 500 award winner.

·Reduced IT Cost Burden - In an 18 month period, reduced IT expenses by -20% while modernizing the technology to give the organization a competitive advantage.

·Strong Interpersonal Leader – Retention rate 99% while conducting significant change in the 500 person organization.

20012005

Divisional CIO

Vanguard / ANC Car Rental (Alamo & National)

Responsibilities

·Managed all aspects of Alamo Local Market Division’s (520 branch locations) IT organization including application development (client server, web, mainframe, mid-range) networking, data center, telephone, e-commerce, call center, procurement / acquisition and business process modifications.

·Responsible for a 50 person organization (7 direct) with a $6M budget.

Selected Accomplishments include:

oTransformational Leadership in Business Crisis Situation - Realigned IT organization to support business in 60 days.In one year, the IT organization was considered a strategic asset by the CEO and was critical to long term viability.

oBroad Technology Experience - Utilizing vastly different technologies, developed business control system that improved 168,000 vehicle fleet utilization by +2% while managing the IT organization at 1.2% of revenue.

oInternational Knowledge and Leadership - Reorganized international IT organization to improve support and lower costs. In Chapter 11, maintained employee retention rate above 95%, in an overall environment that experienced a 70% retention rate

19992001

Manager

IBM

 

Responsibilities

·Directed IBM’s five e-commerce applications supporting 38 countries and four enterprise applications supporting 450 extranets worldwide.

·Managed an 80 person team (5 direct) with an $8.7M budget.

Selected Accomplishments include:

·Established Fortune 10 E-Commerce Operation - Established IBM's worldwide e-commerce operations and support organization in four months that resulted in increased web sales for a $4B channel.

·Improved Efficiency 300% - Focused on organization execution and improved support efficiency from 80 people: 1 application to 80 people: 10 applications in two years.

19851999

Commander

US Navy

Responsibilities

·Surface Line Officer and Acquisition Specialist whose final assignment included responsibilities for the US Navy’s Tomahawk Weapon Control System and Unmanned Aerial Vehicle Control System programs.

·Final responsibility included a R&D organization with $67M budget and staff of 350 scientists, engineers, system engineers and application developers.

Selected Accomplishments include:

·Strategic Thinking - Developed and assisted implementation of US Navy Land Attack System Strategy in 1998.

·Technology Innovation - Led five large concurrent mission critical system developments (greater than $20M each) which modernized the US Tomahawk Missile, developed the UK Tomahawk Missile program and created a common UAV control system for all services.

·Cost Avoidance & Tremendous Growth – Through open architected technology was able to convince the US Navy to build additional land attack weapons on the Tomahawk Cruise Missile platform which avoided additional control system development and led to 100% organization growth in 18 months.

Awards

2009 - InformationWeek Top 500 award.

  • In three years, lead a large underperforming IT organization to an InformationWeek Top 500 Award and a 10K line item responsibility.

Management Strengths

With over 23 years of diversified information technology management experience, his strength is turning around large IT organizations to improve business value. Other strengths include:

Business Acumen

IT Management

Interpersonal Leader

Strategic Vision / Planning

System Development / Delivery

IT Operations

E-commerce/Revenue Management

Education

Skills

Revenue Generation
Succesfully track record of generating revenue. Two examples:  Improved internet revenue by 40% YOY for three consecutive years. Improved business revenue +7% for 2000 locations in a year in which the industry declined -9%.
Merger and Acquisitions
Over the past seven years conducted five merger and aquisitions. Acquistions included complete business acquistion as well as brand acquisition 
International Technology Operations
Responsible for international technology operations in two organizations. In third organization responsible for international support for e-commerce operation to a Fortune 10 organization
Information Technology Organization Alignment
Completed five complex information Technology organization turn arounds.