Seasoned professional in multiple customer support environments: (1) business processes in SME and micro enterprises as System Administrator, Network and Computer Specialist, and System/Project Management, (2) operations in a fast food restaurant as a greeter, cashier, crew member, and truck reception requiring order verification, unloading, and organizing , and (3) as a health technician providing individual health care. Support includes order taking, multitasking, conflict resolution, resolving conflicting short term goals, process documentation, maintenance and improvement, providing online/classroom and one-on-one training, and direct health care for autistic adults and children.
Experience with supporting customers and stakeholders within health and legal SMEs / micro-businesses. Proven success with owner/operator business management and website design, network administration, migration and integration software and network projects, various customer support environments (restaurant, helpdesk, office processes), online Business English / IELTS instructor, K12 tutor, and Health Technician providing IISS and Respite care for Autistic adults and children.
My best assets are ability to analyze and solve problems, sense of responsibility, teamwork, accountability, timeliness, attention to detail, honesty, ethical and moral decision-making, transparency, fairness, and friendliness.