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Office administration expert with broad experience in all sizes, styles and levels of clerical support. Direct experience with retail, delivery and non-profit industries. Interested in working with companies in hardcopy/Internet publishing and computer game industries.

Work experience

Jul 2007Dec 2007

contractor, intake clerk

AppleOne Employment Services
Screened phone calls/messages, routing callers to appropriate staff. Processing applications for service using standardized formats. Retrieved data from multiple databases. Assembled mailed responses to applicants. Organized background check paperwork into files. Executed additional office support as needed.
Feb 2007May 2007

contractor, file clerk

Eagle Employment
Contract at Traveler's Insurance, San Francisco office. Coordinated annual file purge. Tabulated tracking data on purged files into database for offsite storage and retrieval. Coordinated office reorganization during significant physical office restructuring. Executed additional office support as needed.

File Clerk

Traveler's Insurance
Jun 2006Nov 2006

Contractor - Inside Sales Coordinator

Management Consulting Group
Produced reports on a daily, weekly and monthly basis, gathering information from four separate databases. Updated databases on regular schedule. Provided office support for team of sales staff responsible for most of Northern and Central California. Distributed informative e-mails from other offices to management staff. Additional office support as needed.
Oct 2004Jun 2006

Graphic Designer

Cole Supply Company, Inc.
Updated both websites maintained by company. Took digital photographs of products, formatted images to meet system requirements. Updated and modified various databases in Cole’s custom-designed database program: Synergy. Produced numerous mission-critical documents under tight deadlines in Word, Excel, Pagemaker and Photoshop. Administrative duties as required.
Nov 2003Aug 2004

Service Coordinator

Bay Respite Care (formerly "Bay Area Family Services")
Conducted interviews and background checks for applicants for jobs through B.A.F.S. Trained workers in CPR and First Aid. Explained company policies in detail to potential clients. Established and maintained electronic and hardcopy files for workers and clients. Additional duties included projects involving setting up high-speed internet access for the office, swapping old file server for newer model, updating operating systems and anti-virus software, and administrative duties as needed.
Feb 2000Jul 2004


Rynning Web Design
Created Web pages for various clients using HTML. Tutored clients in HTML.
Jun 1992Jul 1992


Cold-calling potential customers to inquire about their interest in subscribing to the San Francisco Chronicle.