Download PDF

Work experience

Nov 2008Jan 2009

seasonal sales associate

  • Cashiering
  • running the fitting rooms
  • folding and putting away clothing
  • greeting customers and letting them know our promotions
  • general cleaning of the store
Sep 2008Nov 2008

independent sales driver

Sonoma Cattle Exchange
  • Sales of frozen meat products
  • driving
  • keeping track of transactions (credit card slips, checks, or cash)
May 2007Jun 2007

Barista / deli / food prep

Coffee Nine
  • Running espresso bar (making numerous different coffee or tea drinks)
  • Making smoothies, deli sandwiches, bagels, etc.
  • food prep i.e. (roasting red peppers, baking muffins, making different varities of cream cheeses)
  • Running appliances such as ovens, blenders, toasters, espresso machine, meat slicers, etc.
  • stocking all fridges and freezers
  • ordering supplies
  • Cashiering
  • Opening and closing store (balancing register, daily totals, cleaning store, putting up or taking down food items)
Feb 2005Dec 2006

assistant manager

Takken's Shoes
  • Opening and closing store (balancing register, calcualting and comparing daily and monthly sales totals and goals, and correcting any balance mistakes)
  • Training of new associates
  • Ordering new inventory for store and individuals
  • Stock work (sorting and shelving shoes)
  • Sales of comfort shoes
  • Cashiering
  • measuring feet
  • strethcing, cleaning, and conditioning shoes
  • cleaning of the store
Sep 2006Oct 2006

lead sales associate

  • Opening and closing kiosk (balance register, bank deposits, putting inventory away, calculating daily sales totals and goals)
  • counting, cleaning and sorting jewelry
  • Sales
  • Cashiering
  • Pierce ears
Nov 2005Dec 2005

seasonal sales associate

Picture People
  • Sales of portraits
  • package pictures for presentation
  • Frame and mat portraits
  • cashiering
  • Make special orders for customers
  • Sort and stock frames and matting
  • Clean the store


Jun 2001Jan 2005

High school diploma

Santa Cruz Office of Education


Customer service
I have worked in cutomer service positions since I was 17 years old. I am a great people person. I am good at meeting the customers needs. I show the customer the benefits of investing their time or money into the product or idea. Or direct them to a product or idea that could benefit them. I like to learn as much as I can about the product or idea I'm selling so I can be proficient in what I'm trying to sell. I understand that selling is mostly about selling yourself though. If the customer doesn't trust you or like you he won't buy.   I have sold just about everything from jewelry to shoes, from portrait packages to frozen cases of steak. I have even briefly done some telemarketing, selling ad space.


            I have considerable experience in customer service/ assistant manager. I gained this experience through my work at Takken's Shoes where I was responsible for supervising a team of four sales associates. I assisted in the hiring process, and trained the new sales associates. I also trained our new store manager. I was responsible for opening and closing the store which included balancing the register, bank deposits, and calculating daily and monthly sales goals and totals.

          At Takken's we sold expensive comfort shoes, so product knowledge as well as foot conditions was a must. I built a steady amount of regular customers due to my knowledge and customer service. I am a fast learner and love to learn all about the products or ideas i'm selling. I can sell myself as well. As that is a major part in the sales industry. I have worked in many different retail environments. I have sold everything from frozen steaks to jewelry. I am looking for a position that will challenge me and allow me to be a great asset to your team.

Volunteer Work

  • South Bay United Pentecostal Church

            Have helped make event calendars and do fundraisers for the youth group

  • Stanford University Sleep Research Center

            Have helped in the office making copies, filing, and patient paper work