Download PDF

Work experience

Aug 2006Present

System Support Technician

Automodular Corporation

<!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } -->


  • Systems and technical support for Plant Operations in a JIT Automotive manufacturing environment.

  • Cordless scanners.

  • Error proofing support.

  • Thermal and laser printers.

  • Report generating and distributing.

  • Work with co-workers of all levels.

Mar 2005Aug 2006

Computer Operator – Night Shift

AIG Life Insurance

<!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } EM.ctl { font-style: normal } -->


- Monitor jobs and report problems with the AS/400 iSeries and other Windows Servers

- Printing of documents for various departments

- Review event logs / prepare monthly reports

- Monitor network and AS/400 backups

- Participate in Disaster Recovery processes

- Perform promotions/upgrades to AS/400 iSeries and other systems as required

- Telephone system administration

Mar 1998Apr 2004

Systems Support – Night Shift

Lear Seating Corporation (Oakville, Kitchener and Ajax plants)


- Ensure the integrity of the AS/400 and Windows NT4.0 network data for 60 users.

- Provide desktop administration and help desk for a manufacturing environment in areas

such as new equipment installation , configuration, hardware , upgrades, patches and

troubleshooting to ensure peak performance provided to the end user.

- Daily AS/400 operations , printers and Symbol scanners.

- AS/400 and LAN Support.

- Daily and Month-end Report generating and distribution.

- AS400 and Network Disaster recovery , Data backup and restore.

- Patch cable construction.

  • Meridian phone system.

    • Welch Allyn cordless scanners

    • - System support for Night Shift Plant Operations in a JIT manufacturing environment.

  • - Windows XP installation and support/help desk at Kitchener and Ajax  plants.

    - Running , maintaining and closing of Oakville plant.

    - Cheque runs.


<!-- @page { margin: 0.79in } H1 { margin-top: 0in; margin-bottom: 0in; text-align: justify } H1.western { font-family: "Voltage Thin", "Arial Narrow", sans-serif; font-size: 14pt; so-language: en-GB } H1.cjk { font-family: "Lucida Sans Unicode"; font-size: 14pt } H1.ctl { font-family: "Tahoma"; font-size: 12pt; font-weight: normal } P { margin-bottom: 0.08in } -->


Self-starter, task-oriented individual, motivated to be productive and a major contributor.

Proven ability to successfully analyze an organization's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity.

Ability to work independently and within a group, and work well with people at all levels.

Organized with good overall communication skills.

A well rounded computer/Mechanical background with knowledge and hands-on experience in the following areas:


Internet and Hockey.