Pedro Prata

  • Stockholm Sweden
Pedro Prata

Messaging Systems Administrator

Summary

Messaging System Administrator on a Multilingual Work Environment both in Portugal and Spain. I aim to improve my life and the life of people around me by continued learning and training in all aspects of life, professional and ludic.

Work History

Work History
Nov 2013 - Feb 2015

Iberia Lotus Domino Administrator

Schneider Electric

IBM Lotus Domino Administration and troubleshooting. IBM Lotus Notes troubleshooting and configuration. IBM Lotus Traveler Architect for a clusterized configuration to be connected to previous implemented MDM solution. Remedy helpdesk SLA compliance. Tools and Technologies:

- BMC Remedy 7.5
- IBM Notes & Domino 8.5.3
- IBM Traveler 8
- AirWatch MDM
- Windows Phone 8.1

Nov 2008 - Oct 2013

Messaging, Collaborative & Mobile Services

HP Enterprise Services

Responsible for the maintenance and administration of the Exchange servers in an enterprise environment, managing Exchange Server 2007/2010 and users, mailboxes, security, servers, and databases. Monitoring and troubleshoot Exchange Server 2007/2010.

- Powershell Scripting
- Exchange 2007/2010 & Ironport Cluster Maintenance
- Mobile devices policies and administration (Blackberry Enterprise Server 5,Exchange Activesync)
- 3rd level Microsoft Exchange 2007/2010 Support
- 3rd level IBM Lotus Domino 8.5 Support
- Proactive SLA compliance
- Domain Names configuration, administration and troubleshooting.

Apr 2006 - Oct 2008

Filed Services Coordinator

A&O Systems

Field Operations and System Administration for Avis Rent-a-Car International Call-Center and LaCaixa (Bank) subsidiaries including SILK, CaixaRenting, Finconsum, Promocaixa and GDS Cusa. Managed a group of 10 field services technicians providing support for around 2000 desktop users on 6 diferent locations in Barcelona area.