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Summary

Technology self-educated, I am a passionate IT solutionist with great problem-solving skills, bilingual education and relevant work experience overseas.
I’m a pragmatic engineer, lead, and architect, always trying to help organizations archive their objectives and guide innovation.
Working with different technologies, industries, teams and countries I have proven myself a particularly fast learner and good team player.

Work History

March 2017

Lead Site Reliability Engineer

Stealth Start-up
March 2016March 2017

Sr DevOps Automation Engineer

Zenmate GmbH - Berlin, Germany

Actively maintain, develop and improve our worldwide infrastructure and engineering codebase. Adapt and research new technology in the sector using it to further the company’s cause.

  • Architect and implement pragmatic and scalable solutions
  • Mentor Jr and Intermediate members of the team and help upskill them.
  • Build the tools which facilitate the development pipeline from design through integration, testing, and deployment
  • Ensure our development and deployment infrastructure is easy to manage and use
  • Automate deployment, provision, and monitoring
  • Develop the tools and services to help automate the aforementioned processes.

Projects:

  • Django REST Certificate and public DNS automation API
  • Python client library and CLI for the Automation API
  • GoLang Stats Microservice (1 mill req/min)
  • Dockerize Core API
  • Server Debootstrapping
  • Centralize Server Logs
  • Automate traffic conditioner based on utilization
  • Automate LetsEncrypt certii
March 2015January 2016

Lead Automation Engineer

Datacom LTD - Auckland, New Zealand

Help Datacom build a solution around automation, BI and centralizing operational tasks, to do this we are developing an API-centric ESB that Datacom can leverage as a central source of information around CMDB, Patch Management, Deployment, Alerting, Event Management, Big Data, etc.

  • Guide our team on CI/CD methodologies and building delivery pipelines.
  • Mentor Jr and Intermediate members of the team and help upskill them.
  • Build the tools which facilitate the development pipeline from design through integration, testing, and deployment
  • Define and implement automated system installation/configuration procedures.
  • Automate all aspects of Cloud Infrastructure (Datacenter) Provisioning such as Network, Storage, monitoring, backup, compute, operating systems, application installation, and maintenance.
  • Integrate the tools needed to control operational change across the stack (through automation). Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening
  • Work with cross functional teams, such as Product Management, QA, Operations, Architects to drive high levels of customer satisfaction.
  • Maintain current hands-on knowledge of a wide range of automation techniques

Projects:

Work as a consultant at IAG around CI/CD methodologies and helping them deliver code to production faster, they main platform we are targeting is Windows and .Net so we are ung tools like DSC and PowerShell to automate the deployment of servers and code. The objective was to assist IAG to achieve best practices around code, source control, testing, dependency management, etc.

July 2014March 2015

Infrastructure Technical Lead

Paymark LTD – Auckland, New Zealand

Provide vision and direction around the Paymark technology platform. Ensuring the platform aligns with the needs of the business and enables consistent delivery and availability.
Own the third level technical assistance and guidance for the Infrastructure and help other team members as and when needed.

  • Process improvement
  • Architecture/Solution Design and implementation
  • Investigate, plan and deploy new technologies and/or improvements to the current infrastructure
  • Automation
  • Technology Integration
  • Challenge thinking (thinking outside of the box)
  • Engage the business and the teams on our goals
  • Mentoring / Lead by example
  • Leading pragmatic technical decision making across the Infrastructure team
  • Identifying risks and solutions to strengthen the technology platform.
  • Keep up to date with technologies and trends, and ensure relevance to Paymark to provide value.
  • Ensure a cost-effective, secure and reliable platform to our merchant customers, bank customers and partners.
  • Own the build, deployment and third line support for the infrastructure platform.
  • Keeping abreast of technology developments in the marketplace and evaluating products to determine suitability and benefit to the business
  • Produce appropriate reporting which permits Senior Management to make informed decisions regarding operational performance, capacity and budgetary planning and service delivery

Achievements:

During the time on this role, I lead the Hybrid Platform solution design and business case currently presented to management.
Guide Paymark in the transition to an automated infrastructure as well as advice on our new cloud solutions initiatives to ensure the reliability and security of our platform.
Work with our R&D team to implement a CI/CD deployment process and toolchain to facilitate the deployment of new initiatives under Agile+DevOps methodologies.

December 2012July 2014

Infrastructure specialist

Paymark LTD - Auckland, New Zealand
  • Runbooks for server maintenance
  • Investigate, plan and deploy new technologies and/or improvements to the current infrastructure
  • Documentation
  • Project planning and implementation
  • Process improvement
  • Problem mitigation and prevention
  • Architecture/Solution Design
  • Server maintenance, patching, upgrades.
  • Server performance and issue troubleshooting.
  • GPO/AD/DHCP/DNS management and implementation
  • Platform maintenance, patching, upgrades, performance improvement and problem mitigation
  • Backup and restore (Commvault)
  • SharePoint 2013 deployment support
  • Server Configuration/Maintenance – Windows 2003 / 2008 , ESXi 5.0 / ESXi 5.1, RedHat 5 and 6
  • Exchange 2003 / 2010 / Office 365 support, deployment and maintenance
  • HP Server hardware Configuration/Maintenance
  • HP SAN Configuration/Maintenance – P4500 / P2000
  • EMC SAN Configuration/Maintenance – VNXe

Achievements:

During this time I received recognition for my delivery, proactivity and resolution skills.
I was a key part of the HQ Datacenter migration from one location to another, including planning, and hands-on migration.

Hands-on and planning support of DC1 to DC4 migration.

Improvement of several platforms including, SAN/NAS connectivity and reliability, VMWare environment, DNS, Exchange.

I attended vForum 2013 as a delegate of Paymark.

Projects:

  • Migrate from Exchange 2003 to Exchange Online (Office 365). This included the deployment of satellite systems to support the migration
    • Proxy Server
    • SharePoint Online
    • Exchange 2010
    • Terminal Services
    • RemoteApp
    • ADFS
  • Migrate Semble from an external mail provider to Office 365(Exchange Online, Lync Online).
  • Kaseya to WSUS Migration
  • Rectification work on GPOs and DNS
  • Configuration Management (Puppet)
  • RHEL IDM
  • Remote Desktop Services deployment
  • MFT Deployment (Axway Secure Transport)
  • VMWare upgrade to 5.1
April 2009Octorber 2012

Enterprise IT Admin – IGD Team – Account: PNG (Piedmont Natural Gas)

IBM – Buenos Aires, Argentina
  • Server Configuration/Maintenance – Windows 2K3/2K8 ESX 3.5 / ESXi 4.1 / ESXi 5.0.
  • Server maintenance, patching, upgrades.
  • Server performance and issue troubleshooting.
  • GPO management and implementation
  • Management, support and planning backups (BESR and VRanger).
  • Anti-Virus Administration and support (Symantec Enterprise 10).
  • Create and test a procedure for backup and restore EFI systems with BESR, with P2V and V2P as a possibility.
  • Windows and VMWare SAN migration and support.
  • Daily tasks involving troubleshooting of high complexity issues, and project planning, problem mitigation planning, and proactive problem prevention tasks.

Achievements:

Awarded IBM Hall of Fame in recognition of my customer satisfaction oriented service and proactivity.

I was able to lead the IBM XIV Storage migration and planning.
Develop, test, and implement the Disaster Recovery process for Windows 2003 Cluster, hosting SQL and File and Print services which used to have problems in previous DR exercises.

Projects:

  • Migration from VRanger 3 to VRanger 4.
  • Migration from Symantec Enterprise 9 AV solution to, Symantec 10.
  • Migration from VMWare ESX 3.5 to VMWare Vsphere ESXi 4.1
  • Migration from VMWare ESXi 4.1 to VMWare ESXi 5.0.
  • Migration from Windows 2003R2 AD/DHCP/DNS to Windows 2008R2.
  • Planned the capacity and re-structuring of our virtual infrastructure to support the growth rate of the company and create a more efficient virtual environment.
  • Disaster Recovery drills 2009 and 2010, for Intel and VMware platforms as a key member.
20082009

MMIO (Midrange Market Integrated Operations)

IBM – Buenos Aires, Argentina
  • Tier1 support to multiple accounts located in the United States. Welch Allyn, HandHeld Products, General Motors, Piedmont Natural Gas, Rexel.
  • Support Windows 2000/2003/2008, AIX/Linux an AS400
  • Monitoring and maintenance of SAP, Tivoli, Symantec AV, McAfee.
  • Basic VMware and Citrix support.
  • Backup Tools administration VRanger, TSM, Symantec Backup Exec System Recovery.
  • Administrative tasks in the ticket tool to control the actions taken on the servers and tracking of the resolutions.
  • Troubleshooting and solution planning of problems presented on servers (Hardware), operating systems, and the aforementioned applications.

Achievements:

Learn AIX, Linux, AS400, SAP, Citrix basic knowledge.
Experience supporting enterprise level accounts.

20072008

Technical support and Server Administrator

Hidalgo y Asociados - Buenos Aires, Argentina