Download PDF


"...displays exemplary ethical standards..."" to relate to diverse students...""...excellent role model...""dependable..."

Responsible and professional individual with experience displaying outstanding program and educational leadership. Enthusiastic and passionate with over 5 years experience in service-learning leadership, marketing, and college student community development. Worked as a professional service-learning consultant for higher education institutions and to a major cruise line as an adult development consultant. Has the ability and experience to work in a diverse atmosphere and in team environments that produce creative and relevant educational experiences that exceed expectations. Effective at creating strategic plans, enhancing community relations, developing successful marketing and advertising campaigns. Consistently attaining or exceeding yearly goals.


Public speaking, new adventures in foreign lands, mentoring college-age students, discovering new music, playing the acoustic guitar, spicy food, surfing, reading,


To serve Semester At Sea as the Fall 2010 Living Learning Coordinator: Service Learning Specialist  with my in-depth Service Learning education background and work experience, as well as my various professional endevors at sea with Royal Caribbean International in order to further Semester At Sea's holistic educational mission. 

Work experience

Aug 2008Present

Admission Assistant; Educational Leadership and Policy Department

Portland State University

Responsible for collecting, compiling and tracking admission files for all perspective students applying to the Educational Leadership and Policy Department. Trusted with confidential faculty evaluations. Provide prompt, curtious, and accurate information to faculty members, perspective students, and current students within the ELP Department.

Key Responsibilities & Achievements

  • Run ACCESS data reports for faculty and staff members
  • Maintain accurate and thorough ACCESS and EXCEL databases
  • Create acceptance or denial letters for perspective students
  • Create and compile faculty evaluations every term
  • Troubleshoot various admission issues while adhering to university admission policies and procedures
  • Communicate with students and faculty in a professional and accurate manner
Aug 2005Apr 2008

Service (Mission) Coordinator

RCA at Grand Valley State University

Responsible for the development and coordination of the logistical plans and campus relations to ensure a positive and educational experience for students’ service oriented Spring Break program.  Developed multiple advertising and promotional materials, negotiated costs and trained student leaders. Engaged in numerous public speaking opportunities throughout campus and the community. 

Key Achievements & Responsibilities:

  • Developed and implemented marketing plan that increased student capacity to 99%
  • Responsible for the training and development of student trip leaders, focusing on the social and spiritual issues facing various domestic and international communities
  • Consistently achieved and exceeded yearly participation goals, increasing our capacity every year
  • Significantly improved financial records and software
  • Implemented effective weekly leader development meetings
  • Member of the Reformed Church of America Campus Ministry Council of Michigan
  • Organized large group informational and preparatory gatherings
  • Educating local churches, schools, and campus officials regarding the program
  • Prepared the Mission Program’s yearly budget and revenue and expense forecasts
  • Assisted the Campus Ministry Director in facets of budgeting, marketing and public relations
  • Utilized direct, hands-on communication with students, faculty and staff regarding our program
May 2005Jul 2005

Cruise Program Administrator

Royal Carribean International

In charge of the daily administrative responsibilities for the Cruise Programs Department on board Royal Caribbean International's Jewel of the Seas. Managed the Cruise Program budgets, inventory, crew lodging arrangements, personnel disciplinary records, guest comments and religious and wedding services.

Key Achievements & Responsibilities:

  • Oriented new employees to the department and ship life
  • Maintained weekly and monthly departmental budgets
  • Managed daily performance of employees
  • Evaluated the success of various events and programs
  • Methodically edited daily schedules and publications
  • Upheld company standards, safety policies and program expectations
  • Maintained communication between the ship and high profile clientele


Sep 2008Present


Master's Degree Guiding Principles and Values

To develop adult educators who are able to anticipate and respond to the changing developmental issues of diverse adult learners, organizations, and communities.The PACE specialty is guided by a specific set of principles and values that is incorporated into course content and interactions:

  • A commitment to social justice and equity
  • Empowerment of change agents and agency
  • Integration of theory, research, assessment and practice
  • Promotion of sound educational, social, economic, cultural, and environmental leadership and decision-making
  • Development of reflective practitioners
  • Fostering of life-long learning within inclusive, interdependent communities
  • Utilization of appropriate and contemporary resources and technology

P.A.C.E. Learning Outcomes

As a result of successfully completing the program, all graduates are expected to demonstrate their learning in the following core areas:

  • Teaching and Learning of Adults
  • Understanding of Social and Cultural Issues in Developing Learning Communities
  • Accessing, Assessing and Using Information to Improve Practice
  • Critical Reflection of One’s Own Practice and Professional Development
  • Communication and Interpersonal Skills
  • Leadership for the Common Good

Curriculum Included: Teaching Adult Learners, Service-Learning in Higher Education, Philosophy of Education, Data Analysis, Legal Issues in Higher Education, Facilitating Student Success.  (Transcript available upon request)

Sep 2008Aug 2009

Graduate Certificate

Certificate Learning Objectives

  • The certificate program aims to prepare professional educators of adults who:
  • Are knowledgeable about adult learning and development,
  • Are committed to meeting the needs of diverse learners
  • Base their teaching strategies on current research findings and theoretical frameworks about adult learning and development
  • Continually strive to improve teaching practice through assessment of student learning
Sep 2008Jun 2009

Graduate Certificate

Certificate Learning Objectives

Shaped by faculty and practicing student affairs professionals, the certificate program aims to prepare professionals who:

  • Are knowledgeable about student learning and development,
  • Commit to meeting the needs of diverse learners,
  • Collaborate with faculty and other campus colleagues to shape support services and campus environments that enhance student learning and development.
  • Support professional decisions by applying research findings and theoretical frameworks to local contexts,
  • Continually strive to improve practice through assessment of student outcomes
Aug 2001Apr 2005

B.S. Hospitality and Tourism Management

Grand Valley State University

A strong liberal education serves as the foundation for Grand Valley's wide array of undergraduate and graduate programs, fostering critical thinking, creative problem solving, and cultural understanding. Through personalized learning enhanced by active scholarship, GVSU accomplishes its mission of educating students to shape their lives, their professions, and their societies.

Curriculum included: Religion Theme, Event Planning Emphasis, Hospitality Law, Human Resources Management, International and Adventure Tourism, Business Law, Accounting.



Dr. Janine Allen

Student Affairs in Higher Education Graduate Certificate Faculty

Dianna Woolsey

Ms. Woolsey is my direct supervisor and is the person responsible for hiring me into the Admission Assistant position. She oversees my day to day tasks and responsibilities.

Rev. Pamela Bush

Meaghen Porte

Representative from PNCA who hired me to serve as a consultant on service-learning for the college.

Dr. Andrew Job

Teaching Adult Learners Graduate Certificate Faculty

Dr. Christine Cress

Dr. Cress is the ELP Department Chair and is my Academic Advisor at Portland State.