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An ambitious personality, determined to achieve goals, a quick learner, able to work as an individual and also as team.Possess 18 years of diverse experience in operational, managerial and technical capacities in various companies in Pakistan and abroad. Possess strong analytical skills, which have been strengthened by analysis, auditing and improving of the Management Systems such as HR, Training & Development, and QEHS (Quality, Environment and Health & Safety). I have been involved in planning, preparation and implementation of different management systems in different organizations. Further, my experience in the field of Office Management and Administration has sharpened my abilities in business operations.

Work experience

May 2013Present

Learning & Development Manager

Almarai Compnay

Plan, manage and monitor all cross-divisional training needs and facilitate the implementation of appropriate training

solutions to meet those needs.

Assist in the development and implementation of Organization’s capability building initiatives.

Plan, manage and coordinate activities for the budgeting process for all related training and development initiatives across

the organization.

Design and implementing a talent management system and training and development activities.

Design, implement and enhance competency development initiatives for the company and ensure its alignment with the

business needs and capability requirements of the organization.

Plan, develop, coordinate activities and direct the implementation a unified computerized training recording and

information system.

Design, develop and maintain appropriate methods to assess and report all HRD effectiveness across the organization.

Work with the Group OD Manager and functional experts to ensure that there is a best practice approach to knowledge

Management including the design and execution of an Almarai learning center.

Ensure that management and relevant staff are abreast in the use of the training system to ensure that it effectively applied

Design and implement the performance management system and ensure it effectiveness.

Dec 2007Feb 2013

Sr. Manager HR (Head of HR)

TPS Pakistan (Pvt.) Ltd.

Initiate, plan, develop and implement strategy for HR management and development.

Establish and maintain appropriate systems for measuring and monitoring necessary aspects of the department.

Manage and develop direct reporting staff.

Prepare budgets, manage and control department expenditure with respect to the approved budgets.

Liaise with other departmental heads to understand all necessary requirements with respect to HR development, and to ensure the fulfillment of the same.

Maintain awareness and knowledge of latest HR development theory and practices and to provide appropriate interpretation to the senior management.

Design, review and implement Compensation and Benefits policies and programs.

Conduct salary surveys and formulate the benchmarks for annual salary increments and bonuses, also establish the new salary and incentive bands.

Manage compensation exercises including salary reviews and performance management.

Ensure the performance management activities meet and integrate with organizational requirement.

Plan for employee’s performance appraisal; develop tools for appraisal, job evaluation and development.

Plan and direct learning activities for all the employees including senior management

Coordinate and maintain relationship with external resources for training and development activities.

Also responsible for HR affairs of sister concern (TPS Middle East FZE, LLC) established in Dubai.

May 2007Nov 2007

Executive HR Operations & Training

Lucky Group Of Companies

Initiate, plan, develop and implement strategy for HR management and development.

Manage and develop direct reporting staff.

Plan for employee’s performance appraisal; develop tools for appraisal, job evaluation and development.

Plan and direct learning activities for all the employees including senior management and to maintain contact

with external resources for training and development activities.

Conduct trainings to fulfill the organizational needs.

Aug 2005May 2007

Manager Training & Development

Macter International (Pvt.) Ltd.

Assist Head of Human Resource in assessment of training needs during appraisal exercise.

Identify (on the basis of performance appraisal, JD and succession planning) and prioritizes current and future organizational training and development needs.

Prepare and present the annual training budget also to keep the record of training expenses according to the approved budget

Prepare Annual / Half year / Quarterly Training Plan for the company and get it approved by the management.

Amending and revising programs as necessary, in order to adapt the changes that occur in the work environment.

Identify, generate and manage the physical and technical resources required to execute the training and development activities.

Liaison / Manage internal and external training professionals

Support, advise and collaborate with line managers and other stakeholders, inside and outside the organization, to keep the smooth flow of training and development function.

Train the in-house trainers and supervisors for internal capacity building as trainers.

Assist trainers in developing customize training programs based on the organization's and individual's needs.

Identify and establish trails of new trends and training opportunities.

Select an appropriate measurement tool to evaluate trainings (Pre and post training).

Conduct technical and soft skill trainings as per company need.

To manage the team of training executives and coordinators.

Assist MD is the matters related to ISO 9000 and GMP Certifications

Jan 2002Jul 2005

Asst. Manager H.R. & Administration / QMR

Khadim Ali Shah Bukhari Institute Of Technology (KASBIT)

Manage actives related to recruitment

Initiate, coordinate and finalized the performance management and improvement tracking systems.

Conduct employee orientation sessions.

Compensation and benefits administration and record keeping

Maintain employee personal files and the HR filing system;

Conduct trainings related to QMS and other soft skills.

Supervise all the activities related to office administration, discipline, purchase, repair and maintenance etc.

Assist the Management in the establishment and maintenance of QMS.

Oct 1999Nov 2001

Quality Assurance | HR Operation Coordinator

United Marine Agencies (Pvt.) Ltd. (A members firm of GAC Pak Shipping Group)

Assist the Group QA Coordinator for the matters related to QMS implementation.

Prepare, control, maintain and issue QMS documents in accordance with prevailing international standards and the company policy.

Assist. Group QA Coordinator in conducting Internal Quality Audits and surveillance Audits.

Assist CEO in the matters related to Up-Country offices.

Act as Service Quality Management Representative for Hyundai Merchant Marine in Pakistan

Management of matters related to recruitment.

Maintain personnel files.

Execution of annual appraisals.

Collect & process data related to trainings highlightedby the HOD’s

Arrange therequired trainings

Conduct quality awareness and other required soft skills trainings.

Apr 1995Oct 1999

Assistant Administration Officer

Financial Systems (Pvt.) Ltd.

Manage petty accounts and banking matters.

Handle all recruitment activities

Maintain employee personnel file

Maintain record of recoveries made by recovery officers for the calculation of commission.

Prepare and dispatch bills for professional services provided to the associates.

Coordinate between collection and other office Staff


Jul 2002Mar 2004


Newport Institute of Communication & Economics
Apr 1998Jul 2001


Newport University


Management Systems Auditor / Trainer
Lead Auditor for ISO 9000, Auditor for ISO 14001, OHSAS 18000 and ISO 22000 Certifications, associated with an International Certification Body (Det Norske Veritas), have completed several Initial / Certification / Periodic & Re-Certification Audits on process, engineering, core designing etc. from Quality as well as Environmental, Health and Safety issues.  Certified trainer by Capable People UK, conducting trainings for all the above management system standards.
Certified soft skills trainer by Door International, Germany. Associate as Free Lance Trainer with leading training providers of Pakistan and conducted numerous workshops for Headway, Karachi Institute of Radiotherapy and Nuclear Medicine (KIRAN), Urdu University of Business Management, Vertex Business Solutions, National Institute of Labor Administration and Training (NILAT), All Pakistan Textile Mills Association (APTMA), Pakistan National Accreditation Council (PNAC), Trading Corporation of Pakistan, SUPARCO, Pakistan Society for Training & Development (PSTD) and Institute of Advancing Careers & Talents  etc.  for different soft skills e.g. Managerial Skills, Supervisory Skills, Time Management, Presentation Skills, Performance Management, Team Building and Management, Conflict Management apart from Quality, Environment, Occupational Health and Safety and Food Safety Management Systems Introduction and Auditing.  


Aug 2009Aug 2009

Train The Trainer (Soft Skills)

Door International Germany, South Asia Chapter
Oct 2008Oct 2008

Training of Trainer (Management System Standards)

Capable People UK
Mar 2007Mar 2007

Lead Auditor ISO 22000

JLB, Australia
Dec 2004Dec 2004

Lead Auditor OHSAS 18000

Apr 2004Apr 2004

Lead Auditor ISO 14000

Jun 2001Jun 2001

Lead Auditor ISO 9000