Work History

Work History
Jun 2011 - Present

Managing Director

The Omnia - Mountain Lodge
  • General Management of this unique Mountain Boutique Resort.
  • Successfully positioned the hotel as a 5 Star leading hotel in the Alps ranking number 10 among the best hotels and number 3 of the best resorts in Switzerland.
  • Consistently improved quality standards, customer loyalty, profits and employee engagement after a successful Turnaround.
  • Brought The Omnia to be voted as The best Boutique Ski Hotel of Switzerland
Jun 2010 - Jun 2011

Resident Manager

Shangri-La's Rasa Sayang Resort and Spa, Penang, Malaysia
  • General Hotel Management of Shangri-La’s first and flagship resort with 450 staff.
  • Successfully positioned the hotel as one of Malaysia’s most prestigious resorts.
  • Chairman of various committees (ISO 14001, ISO 18001, CSR, OHSAS, FLS).
May 2009 - Jun 2010

Resident Manager

Shangri-La Hotel Jakarta
  • General Hotel Management.
  • Head all operational departments with over 1450 staff.
  • Successfully positioned the hotel as the safest hotel in Indonesia, making it the hotel of choice for Heads of State and high ranking Corporate Executives.
Sep 2000 - Apr 2002

Front Office Manager (MT)

The Palmer House Hilton Chicago
2000 - 2000

Asst Food and Beverage Manager

The Connaught London

Internship

1999 - 1999

Cost Controller

Conrad International Brussels
1998 - 1998

Banquet Coordinator

Hotel Metropole Brussels

Education

Education
Jan 2011 - Jul 2014

Master of Business Administration

Glion Institute of Higher Education, Glion, Switzerland
  • Managing Service Operations in the Evolving Business Environment
  • Success Strategies in Hospitality
  • Hospitality, Services and E-Marketing
  • Human Resources Management and Leadership
  • Corporate Finance and Accounting
  • Data Driven Decision Making
  • Global Strategic Management
  • Corporate Social Responsibility and Sustainability
  • Risk Management
  • Dissertation: Sustainable employee engagement among leaders in the Swiss hospitality business: A study assessing the need for intrinsic motivation and the risk of employee burnout.
Jan 2008 - Jan 2009

Hotel Real Estate and Asset Management

Cornell University
  • Achieving Hotel Asset Management Objectives
  • Control of Hotel Real Estate and Developing an Asset Management Strategy
  • Financial Analysis of Hotel Investments
  • Valuing Hotel Intellectual Property and Structuring the Capital Stack
  • Valuing Hotel Investments through effective forecasting
Jan 2005 - Jan 2005

General Managers Programme

Cornell University
Sep 1997 - Jun 2000

Bachelor of Science

Institut Superieur de Gestion Hoteliere

Objective

General Management  of a luxury hotel in Europe/Asia/North America.

Corporate assignments for future openings. 

Board Assignements

Languages:

German: Native speaker

French: Native speaker

English: Fluent

Dutch: Good

Italian: Basic

Memberships

European Hotel Managers Association

Rotary International

Cornell Hotel Society

Cornell Hotel Society AlpAdria and Eastern Europe Chapter, Treasurer

Interest

Visiting Lecturer Hotel Management School Les Roches

Chartering Member Toastmasters International

Travelling, public speaking, digital photography, language learning, self development, IT, sports (skiing).

Certifications

Certifications
2008 - 2009

Certified Hotel Real Estate and Asset Manager

Cornell University