Patricia Chess

Patricia Chess

Skills

Skills

Microsoft

Knows how to work with the entire the most used Microsoft application, (Access, Excel, PowerPoint, Word).

Training

Provides training to individuals and companies based on their needs.

Customer Service

Provided Customer support on all levels ( telephone, emails, face-to-face).

Social Media Support

Successfully managed the social networking websites of 2 of our local elected officials. Was responsible for networking with voters, updating statues, and managing content. 

Writing

I am very capable of writing speeches, research articles, and grants.

Computer Support

Can satisfactorily troubleshoot, service and maintain desktop, laptop, and mini computers.

Typing

Currently able to type 50 words per minute, but am very capable of meeting any and all deadlines.

Interest

*Sports

*Reading

*Politics

*Community Support

*Volunteering

Work History

Work History
Jun 2006 - Present

Owner

PChessVA

P. CHESS VIRTUAL ASSISTANT – Hermanville, MS

President and CEO - Computer Technician/Webmaster/Writer/Administrative Support

*   Help Desk Analyst  (Verizon, UMC, Integrity Financial)

*   Processed Insurance Claims ( All Types)

*   Healthcare IT experience (Epic EHR Software)

*   Provided Technical Support for Fortune 500 companies (such as Dell, Nissan, Waterways Experiment Station, Papa Johns, etc.)Repaired DeskTops and Laptop computers

*   Training for staff, teachers, and students

*   2 Year MS Employment Eligibility (Criminal background check)

*   Speech Writing, Grant Writing

*   Research/Writing

*   PowerPoint Presentation

*   Provided Computer Training for MS Housing Authority 

Jun 2008 - Sep 2010

Technology Coordinator

Claiborne County School District

Technology Coordinator 

·Managed School District’s technology Department

·Maintained Network by ensuring day to day operation of system

·Responsible for completing service calls of teachers and staff

·Responsible for ongoing funding of the Technology department

·Acquired Funding for the Department through grants

·Trained all staff and teachers on computer systems

.        Responsible for Learning Various Software Programs for Training/Eductional purposes

·Knowledge of Cisco, AVAYA VOIP Systems

.        Responisble for the Ordering/Managing  or all Technology Equipment

Aug 2004 - May 2006

Computer/Network Assistant Technician

Hazlehurst City School District

·Repaired computers and maintained the network hardware

·Ensured computers were operational on a daily basis

·Provided district wide customer service/Training to staff and teachers

.         Responsible for Learning Various Software Programs for Training/Eductional purposes

Education

Education
Jan 2005 - May 2012

Bachelors

Alcorn State University