Other Applications

MS Excel (Power User) MS Word MS PowerPoint MS Visio MS Outlook MS Access SharePoint (MOSS) BMC Remedy SupportSoft ATG PRIMUS

Web Design/Usability

Serious student of interaction design, usability, information architecture, user experience, and beginning to delve into web development

Systems Development LifeCycle (SDLC)

Practical experience with: Business Requirements gathering Functional Requirements development User Acceptance Testing (UAT) User Interface Design

Business Intelligence

Experienced with: SQL Server 2000 (T-SQL, DTS) - 2+ years SQL Server 2005 (SSIS, SSRS, SSAS) - 1 year Oracle SQL Developer - 1+ year Crystal Reports 10 Data Visualization Web Analytics Metrics Development (SLA management - ITIL certified) 

Business Experience

Business Experience in Technology division of large Financial Service Firm, mostly in Technology Infrastructure Support. Some experience in cross-domain collaboration with other Lines of Business

Feedback about Paul

"Working with Paul just makes me smarter and I count myself fortunate to know him!"- anonymous

"It is a true pleasure to work with you. You define what a team player should be and you always go the extra mile."

- Troy

" are always responsive, supportive, thoughtful, creative, resourceful and all those other wonderfully descriptive words that are escaping me at this moment. I know your "reporting genius" may seem to be taken for granted (although I can't imagine by whom) but believe me when I say... I am in awe of the work you do and the way you do it. You are my hero!"

- Christine

"What Paul has done here is a breakthrough in helping all of you, and all support teams across Technology... "

- Andrea

"I was thinking yesterday that you are always so willing to help me, even when it's not directly job related to you, that I just wanted to do something to say thanks - for everything, for all these years!"

- Pat

"It is wonderful to see Paul's attention to detail and careful reading...

He's open to new ideas, thinks outside of the box and really cares about improving his product for his customers.

Paul is very curious and interested in learning. He's dedicated to doing the right thing, even if it's not the easiest endeavor.

Personally, he's a great listener and thinks about his responses carefully and always asks thoughtful questions."

- Jesse


  • Design
  • User Experience
  • Interaction Design
  • Economics
  • Cognitive Psychology
  • Search and Information Retrieval
  • Effective Communication and Presentation
  • Information Visualization
  • Information Architecture
  • Drum Corps
  • Marching Bands


Developing Insight from DataInquisitive Business Intelligence Data Analyst with 7 years of practical experience developing metrics, dashboards, and reporting to inform and support decision-making.

Resourceful at combining information from multiple systems to develop innovative insights.

 Experienced with the fundamentals of Web Analytics, Usability, and Design.

Accomplished builder of web site measurement strategies and investigator of web site visitor behaviors.

Highly valued for abilities to find patterns in data, express insights through data visualizations, and effectively collaborate with a team to derive actionable recommendations.



ITIL Practicioner