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Summary

Working Women in generation y , type Dominants and Influence * love to seek more challenging responsibilities  and explore/expand my horizons with energetic thinking.

Work experience

Aug 2014Present

Business Process Management

Advanced Info Service Public Company Limited (AIS)

-Lead, design, align and improve E2E business processes that enable LOB achieving their business goals and come up with corporate goal

-Develop principals and descriptions of high level future states and guidelines for creating business processes such as. Enterprise process ( Human Capital Management , Financial Management ) ,Operation process ( Mass Marketing ) , 3rd Party. etc

-Build a business case for process orientation and continuous process improvement

-Assess key business processes after deployment for a period of time to ensure efficiency and effectiveness, study and analyze gaps for improvement

Apr 2010Jul 2014

Project & Procedure Development

Kiatnakin Bank Public Company Limited

Retail Banking Project : Hire purchase , Personal Loan etc. And focus in Process Improvement in that path. Training system and Support users problem , 1st tier before  IT help-desk. Analyst Report.

Key Achievement Project: 

- Approval Loan Online System; Hire purchase systems. These made New Customer Journey with Paperless, Productivity, and Services mind.
- Budget Control System; Developed new quality standards for better quality performance and reliability. And improved the accuracy of budget forecasts.
- Process Improvement: Setting Operation Hub. Cut product replacement cost by 50% and increased on-time delivery by using Kai zen approach to quality issues rooted in manufacturing by Set up operation hire purchase hub in Bangkok area, 4 hubs. Set new process and operation flows.

Education

Dec 2012Feb 2014

Master of Business Administration (M.B.A.), Finance

National Institute of Development Administration,
May 2006Apr 2010

Bachelor's Degree in Commerce And Accountancy, Major Business Information Technology

Chulalongkorn University

Skills

Business Process/ Process Improvement
Technologies/Data Analyst
Project Manager
Risk Management
Presentation and Negotiation Skill