Pavan Rai

Summary

Visionary results-oriented Information Technology Executive with proven record of accomplishments in leveraging information technology to achieve organization mission and goals, gain competitive advantage, and increase earnings in global organizations. Strong leader with proven ability to bring together senior business executives from a wide range of disciplines and various professions to forge partnerships and produce high quality results. A recognized change agent for business transformation and a turnaround “guru”. Highly motivated team player with international and multi-industry knowledge and expertise. Recruited and placed by leading, global, executive search firms.

Work History

Work History
2005 - Present

Consulting Principal

Raico International
Independent consultant in IT strategy, process redesign, supply chain, eCommerce, program/project management, ERP planning and implementation, offshore development, and “Rent a CIO” service. DrTango (Technology Based Health Care Company) - CIO & SVP Information Technology Conceived Information technology and e-Commerce product development in USA, India, and Latin America, for technology based healthcare solutions to multilingual communities through State Governments, Hospitals and Managed Care Organizations. * Created Web 2.0 based systems architecture and started a software development center in India. * Redesigned and created the #1 search engine portal and online health site for wellness. * Developed and launched an innovative state of the art market leader translation system. Major Communications Company - IT Supply Chain Streamlined Supply Chain Operations with Oracle implementation and $2 million savings
2003 - 2005

Supply Chain CIO (Director II IT)

AT&T Mobility
Led strategic planning, thought leadership, business transformation, e-Commerce, Oracle applications development, Business Intelligence and Operational support for the $14 billion dollar supply chain operations. This included customer order planning and fulfillment, call centers, forward and reverse logistics, distribution centers, planning, purchasing and deployment of all network equipment, handsets and devices, strategic sourcing, general products and services and real estate. * Developed and implemented an innovative online portal and mission critical Exchange by Mail Program to increase customer satisfaction by 12% and save $ 17 million annually. * Developed and piloted a cutting edge web based Equipment Planning and Logistics System for all Network Equipment with $12 million savings. * Developed a state of the art Web based Order Management System for reduction in inventories increases in order fulfillment rates and savings of $7 million annually.
1999 - 2002

CIO and Vice President

CARE USA
Defined information technology including Strategy, Applications and Infrastructure across 58 countries and 5 continents. Created corporate partnerships, built, hired and trained a dynamic management team to bring IS from the “back office” to the “front office,” to increase customer service and value to the organization. * Created and executed an innovative web based IS Strategy to end the digital divide for 43 million people globally. * Implemented a new Financial and ERP System in 38 countries, in English/French/Spanish supporting 28 million people. Created the required infrastructure, systems integration, process improvement and change management. * Initiated and forged a unique Partnership with BellSouth and implemented a global Y2K remediation, information security, business continuity and disaster planning program. * Initiated and implemented satellite-based communication infrastructures for remote village learning centers and disaster relief.
1997 - 1999

CIO/Vice President

JM Huber
Developed and managed Information Services, Business Intelligence, Applications Development including Financial Systems, Operations, and Supply Chain Management for global operations. Member Executive Management Committee. * Created and executed an IS strategy to integrate 3 diverse businesses into a high-margin specialty business. * Implemented an enterprise wide ERP system with estimated savings of $14 million annually. Created and implemented several internet/intranet e-business supply chain applications with 18% improvements in customer service and $ 4 million savings.
Mar 1994 - May 1997

Director Information Resources

Georgia - Pacific Corp.
Directed Information Resources, Strategic Planning, Applications Development, Business Intelligence, Business Re-engineering for the $4B pulp and bleached board and recycling division, as well as logistics, purchasing, rail and truck lines for the $14B parent corporation. * Conceived and implemented an innovative Business Intelligence executive information system with savings of $8 million annually. * Initiated & directed a major logistics system for all manufacturing operations with savings of $12 million annually. * Implemented and reengineered corporate Purchasing System, incorporating e-business, electronic catalogs, and centers of excellence, with savings of $12 million annually. * Initiated a re-engineering and system implementation of recycling operations with 25% improvements in productivity. * Created a major turnaround of the department in productivity and customer service.
1991 - 1993

Director Information Technology

Lee Jeans ( A VF Company)
Conceptualized and directed re-engineering of the entire company – from sales and marketing to manufacturing and distribution. Also directed Information Technology, Strategic Planning, Information Engineering, Applications Development, Business Intelligence, ICASE Technology; to create a competitive edge and forge partnerships with retail customers. * Initiated & directed a major Re-engineering of the entire company with 10X improvements in Integrated Supply Chain management, Sales and marketing, Customer service and Logistics and SAP Financials Implementation. * Conceptualized and implemented Quantum Leap Program - A strategic plan & its execution, linking IT to business needs, which resulted in 25% increase in revenues. * Implemented Business Intelligence, Information Engineering and ICASE, with 17% improvement in applications development.
1989 - 1991

Director Information Products and Sevices

Sprint
Created enterprise wide Strategic Planning, Applications Development, New Technology, Process development and deployment, CASE Technology, Information Engineering, Database and Data Administration. * Developed Customer Information System with an English query front-end; generating additional revenues of $16 million and cost savings of $3 million annually. * Conceived and implemented System Development Methodology, Project management framework and PMO for new products and services. Trained 2000 business users and developers, with 14% reduction in time to market. * Created an IS Strategic Plan incorporating new technologies and improved customer service. * Transformed to a state-of-the art Department by implementing new processes, Information Engineering, Enterprise Modeling, Integrated Case Technology, offshore development; with savings of $5,000,000.
1988 - 1989

Director Management Information Services

AVERY DENNISON CORP.
Improved Information Services with a mission to turn around the Department, to build a team and motivate personnel; improve operations and telecommunications; and develop new systems strategy for manufacturing, customer service and distribution. * Initiated a strategic plan for the merging of different businesses and the development & implementation of mission critical systems with savings of $2 million. * Implemented a new ERP system at HQ and all manufacturing facilities. * Consolidated 2 Data Centers, upgraded hardware and reduced annual operating expenses by $807,300.
1984 - 1988

Manager Information Systems – Supply Divisions

SAFEWAY STORES INC.,
Reporting to the Executive Vice President of this $4 billion business, as CIO, directed information systems, short and long term strategic planning, applications development, operations, and implementation of systems for 90 manufacturing plants; 50 produce-buying and 17 merchandising locations; centralized meat procurement and Division Headquarters. * Developed and implemented an innovative strategic IS plan. Reorganized the management structure; consolidated data centers; introduced and trained staff to new project management and structured techniques, software and hardware. Reduced expenditures by $423,000. * Conceived and designed many state of the art systems in food & beverage manufacturing, distribution and financials. * Awarded the Chairman's prestigious "Award of Excellence" by Safeway. * Prior positions at Safeway include industrial and systems engineering.

Education

Education

MS

University of California, Berkeley

B. Tech

Indian Institute of Technology, Bombay