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Summary

Paul Sprague is a recent Graduate of Onondaga Community College with a AAS in Computer Information Systems, Networking, Minor: Honors. I am currently attending Syracuse University ISchool to gain my BS in Information Management and Technology , with a focus on Networking, Project Management, and Information Security, Minor: Global Enterprise Technology, I will be graduating in Fall of 2013. I am currently an intern at St. Joseph's Hospital, working in the Information Services department. In addition, I started a corporate IT internship at SRC, and will be there for the summer of 2012. I also recently started another position at InformationWeek as a technical moderator.

Work experience

Jun 2012Present

Corproate IT Intern

SRC
Techinical supportAssist procurements of systems and peripheralsPerform new system builds and system upgradesHardware/software installations, configurations and troubleshooting
Jun 2012Present

Technical Moderator

InformationWeek
Influence and provoke discusssion about technologyContribute to articles, report spam and inappropriate contentKnowledge and expertise in discussing current technological trends
Aug 2011Jun 2012

IT Intern Information Services

St. Joesph Hospital
Provide one-on-one end-user problem resolution over the phone.Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, dial-in, and local-area network access problems.Deliver, tag, set up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.
Jan 20062010

Owner / Sales Manager

Infinity Art
Developed and maintained over 125 corporate accounts.Created a new customer base through direct marketing and cold calling.Oversaw all sales and marketingResponsible for all business accounting and record keeping
Jan 2003Jan 2006

Motorcycle Sales & Parts Specialist

Performance Harley Davidson
Averaged sales of 1.2 million per year· Submitted credit applications & communicated with Banks with financing assistance· Extensive knowledge of motorcycles & solid ability to assist customers with selection· Prepared work orders and advised customers on work intervals
Jan 19972003

Sales Manager

DC Designz

Provided extensive sales training to sales staff

Built sales team and directed a 20 person staffResponsible for all financial record keeping and reports

Education

Jan 2012Present

BA

Syracuse University ISchool